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Mantra Sun City

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1,388 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
Nanango, Australia
Reviewed 19 September 2016

We have been here twice now and wasn't disappointed either time. First time was too cold for the slides but we still had a great time. I suggest the $10 day tram pass as when you didn't feel like walking or wanted to look around this came in so handy. Second time was more fun as weather was great for...

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Helpful?
Thank Nikki H
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey Nikki H, Thank you for your review following your two recent stays at Mantra Sun city resort. We certainly thank you and appreciate your custom and pleased that on your second visit the kids were able to utilize the water slides and the rear plunge pool and spa. Thank you for your tip on the trams too, the travelling...

Ipswich, Australia
Reviewed 19 September 2016

Great location, everything within walking distance. Staff were very friendly. Restaurant was lovely and grounds of hotel very picturesque. Hotel rooms VERY average, in desperate need of an upgrade, hot water ran out after 5 minutes - very disappointing. Lifts were a shocker - certainly wouldn't want to be in a hurry

Review collected in partnership with this hotel
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Helpful?
Thank markeB6644BU
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear markeB6644BU, Thank you for your recent review, we certainly appreciate your honest feedback. The best part to read of your review is that the staff were very friendly and you found the location and restaurant to be great. All of our rooms are individually owned and we are working very closely with our owners to maintain or refurbish to...

Sydney, Australia
Reviewed 18 September 2016

Excellent location, which is just near by the train station. And my husband and I really enjoy the outdoor spa! That's wonderful. I hope we can go to Gold Coast next time and still choose Mantra Sun City!

Review collected in partnership with this hotel
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Helpful?
Thank xiaozhuc2016
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear xiaozhuc2016, Thank you for taking the time to provide feedback regarding your recent stay with us. We are very pleased you enjoyed your experience and do hope we get the chance to welcome you back again soon. Best regards Damian Sillars General Manager Mantra Sun City resort

Bankstown, Australia
Reviewed 18 September 2016

Highly recommend Mantra Sun City. Very homely and great staff. Ideally situated for all our needs. Great pool and other services, team just outside the gate, great sea views from our room and easy access to the beach. We will definitely be coming back here. Thank you for our lovely stay.

Review collected in partnership with this hotel
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Helpful?
Thank tiraf2016
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey tiraf2016, Thank you for your review following your recent experience at Mantra Sun City resort. I am very pleased to hear that you highly recommend Mantra Sun City and that you enjoyed your stay with us. You are more than welcome for a lovely stay, we do hope to welcome you back again soon. Best regards Damian Sillars General...

Melbourne, Australia
Reviewed 18 September 2016

Very nice hotel, 3 pools, 2 spas, sauna and gym. Rooms clean and comfortable. To get a better rating the hotel would have to fix the lift situation which on the day we were leaving 1 out of 4 lifts were working. Also free WIFI is a must in this day and age, the 3rd party plan offered is ridiculously...

Review collected in partnership with this hotel
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Helpful?
Thank John3108
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hi John3108, Thank you for taking the time to provide feedback regarding your recent stay with us. Firstly I do wish to take the time to apologise regarding the lift service, unfortunately over Friday evening and Saturday morning, we did have two lifts operational and the third later Saturday morning. As you can appreciate this is beyond the operational team...

Toowoomba
Reviewed 17 September 2016

Lifts need to be working more often 9tine out of ten only 2 of the 4 work while we are there.great place to stay for families lovely heated pool and close to all area of the Gold Coast. Close to Cavil Ave and public transport 👍

Review collected in partnership with this hotel
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Helpful?
Thank 69wadej
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear 69wadej, Thank you for your feedback and from the outset I apologise about the lifts. Unfortunately we have one out of order due to lines being on order but when the 2nd one went down on Friday, it was concerning and I certainly offer our apologies. Pleased that the leisure facilities and our location suited your needs. We do...

Newcastle upon Tyne, United Kingdom
Reviewed 16 September 2016

My partner and I had a magnificent time. All staff were very helpful and kind. Our room was very nice and a good size plenty of room to move around. The hotel was well decorated in the Egyptian theme, loved it. All transport was great tram and bus stop was just a cross the road.

Review collected in partnership with this hotel
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Helpful?
Thank Sarah H
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Sarah H, Thank you for providing feedback regarding your recent experience at Mantra Sun City resort. We are pleased you and your partner enjoyed your stay and you enjoyed the hotel. We thank you again for your feedback and do hope we get the chance to welcome you back again soon. Best regards Damian Sillars General Manager Mantra Sun...

Bendigo, Australia
Reviewed 16 September 2016

Our stay was really good we will be staying here every time we come down to the Gold Coast now people were so friendly pools and spas were amazing could live down there it's so relaxing had a problem in the room and the stuff were on to it straight away

Review collected in partnership with this hotel
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Helpful?
Thank braydona2016
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear braydona2016, Thank you for your feedback regarding your recent stay with us, pleased to read you found everyone friendly and you enjoyed all the leisure facilities the resort has to offer. Pleased the team were able to remedy the situation in your room in a timely manner. braydona2016, we once again thank you for your feedback and do hope...

perth
Reviewed 16 September 2016

Great view , 2 bed apartment was perfect for our family of 5. Central to everything we needed. Beach a two minute walk, tram within walking distance.Reception staff nice and friendly, definitely stay again. pool was clean, spa was excellent

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Helpful?
Thank audrey m
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear audrey m, Thank you for taking the time to provide feedback regarding your recent stay with us. Pleased the size of our apartment suited your families needs and you enjoyed our central location and leisure facilities. I thank you for the feedback with regards to the team, they will be very pleased that you recognized their nice and friendly...

Albury, Australia
Reviewed 15 September 2016

Overall excellent property had everything we needed - very clean bathroom actually smelt as if they had used bleach -could not fault anything in one bedroom apartment and heeps of room to move around in

Review collected in partnership with this hotel
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Helpful?
Thank 691allann
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear 691allann, Thank you for your review following your recent experience here at Mantra Sun City resort. Very pleasing to read that every aspect of the resort suited your needs and you found the apartment very clean and spacious. We do hope we get the chance to welcome you back again soon. Best regards Damian Sillars General Manager Mantra Sun...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Koastal Kitchen
Koastal Kitchen
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Featuring unique Aztec-inspired designs and architecture, set amidst lush tropical gardens, Mantra Sun City is located just one block from the sandy beaches of the Gold Coast. With Mantra Sun City's facilities surrounding the 35 metre saltwater lagoon pool complete with dragon waterslide, the resort offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches, canal waterways or surrounding hinterland. Take advantage of the resort's wide range of facilities, which include a heated indoor pool, outdoor lagoon with its own sandy beach and waterslides, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade, finished off with a meal at one of the many cafes and restaurants on offer. Whatever you fancy, Mantra Sun City is the perfect location for a Surfers Paradise holiday. Koastal Kitchen The sun, the surf, the shopping, the excitement, it builds an appetite! Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Located on the ground floor of Mantra Sun City. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 

Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €84 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast, Australia
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Sun City staff and other travellers.
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Questions? Get answers from Mantra Sun City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor, the better the view.”
 of 5 bubbles pauly233, 23 Jan 2017 | Read review
“Most rooms face the pool and ocean views but higher up is better we had the 8th floor and had great views.”
 of 5 bubbles elliemichaelf, 20 Jan 2017 | Read review
“Ocean View room, but ask for a newly renovated one. And DEFINITELY AVOID SCHOOLIES TIME!”
 of 5 bubbles Jasmine1Auckland, 30 Nov 2016 | Read review
“go to a floor above 15 and you will have a nice view. Rooms on the south are quieter”
 of 5 bubbles annikabalak, 29 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles V6570HFchrisw, 17 Nov 2016 | Read review
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