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8/10/2017 9/10/2017
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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    8/10/2017 9/10/2017
     14 people are viewing this hotel
    US$159
    US$141
    SAVE US$18
    US$143
    US$143
    Traveller (210)
    Room & Suite (354)
    Dining (29)
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    Vibe Hotel Gold Coast
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    Overview
    • Excellent27%
    • Very good41%
    • Average20%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Peppers Soul
    2,243 reviews
    #1 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,613 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Wyndham Surfers Paradise
    734 reviews
    #12 of 31 hotels in Surfers Paradise
     
    Vibe Hotel Gold Coast
    3,199 reviews
    #18 of 31 hotels in Surfers Paradise
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (480)
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    381 - 385 of 454 reviews

    Reviewed 18 December 2016

    Our check in was not until 2:30pm, we arrived at 10:30am ready to hear that we couldn't check in until the designated time, but without a trouble they told us we could check in then and there and get our keys. We checked in and...More

    Thank Kristyn F
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 19 December 2016

    Dear Kristyn F, Thank you for your kind words and all-round positive review. I am thrilled that you enjoyed all aspects of your stay although apologise that the air con was problematic. In future I would encourage you to report such issues so that we...More

    Reviewed 17 December 2016

    We had checked in evening and checking in was quick. They gave a electric plug convertor for charging our phones. The rooms are reasonably sized and ocean view rooms have better viewing. The breakfast was a good spread of dishes and tasty. The location of...More

    Thank muraritodi
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 19 December 2016

    Dear muraritodi, Thanks for sharing this glowing review. Sounds like the Novotel Surfers Paradise ticked all the right boxes for you. We very much look forward to welcoming you back. Best regards, Andrew Maynard General Manager

    Reviewed 16 December 2016 via mobile

    Terrible stay. Rude and unhelpful staff. Deluxe room wasn't even 'Deluxe' shower didn't work unless you wanted a cold shower... So many hidden costs.. would never stay here again! Do not recommend!!!!More

    1  Thank Sherrie E
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 19 December 2016

    Dear Sherrie E, We are very sorry that there were aspects of your stay that did not meet your expectation. At Novotel Surfers Paradise we strive to offer both a high level of service and quality accommodation to all of our guests, so we apologise...More

    Reviewed 15 December 2016

    I Have been with Accor around 6 years. I often travel and Been many countries. As Accor Platinum member, I have stayed from ibis to Sofitel So, all different brands under Accor group. I know my member benefit well. And I have worked in hotel...More

    1  Thank luckyian168
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 23 December 2016

    Dear luckyian168 Thank you for your comprehensive comments regarding your recent experience at Novotel Surfers Paradise, we’re pleased you stayed with us and that you enjoyed our central location. We will also be sure to raise this informative feedback with the team to establish what...More

    Reviewed 13 December 2016 via mobile

    Novotel has taken over this hotel recently. So...I am guessing it will improve everything as it goes along. Very kind staff who helped us with our difficulty booking when we thought it was still the Grand Chancellor. Staff all pleasant and accomodating. I am certain...More

    Thank thall191
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 19 December 2016

    Dear thall191, Thanks for sharing this positive review! Sounds like you had a great stay with us. We very much look forward to welcoming you back. Best regards, Andrew Maynard General Manager

    Peppers Soul
    2,243 reviews
    #1 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,613 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Wyndham Surfers Paradise
    734 reviews
    #12 of 31 hotels in Surfers Paradise
     
    Vibe Hotel Gold Coast
    3,199 reviews
    #18 of 31 hotels in Surfers Paradise
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$111 - US$291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #14 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Hotels.com, Expedia, Booking.com, Ctrip TA, Travelocity, Priceline, Agoda, Orbitz, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, Cheap Tickets, HotelQuickly, getaroom.com and Evoline ltd so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast, Australia
    Add Photo Photos
    Traveller (210)
    Room & Suite (354)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (170)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Nearby
    Peppers Soul
    2,243 reviews
    .20 km away
     
    Vibe Hotel Gold Coast
    3,199 reviews
    .44 km away
     
    Watermark Hotel & Spa Gold Coast
    1,613 reviews
    .41 km away
     
    Wyndham Surfers Paradise
    734 reviews
    .49 km away
     
    Nearby Restaurants
    Shiraz Moderna
    54 reviews
    .06 km away
    LA RUSTICA Mediterranean Restaurant
    285 reviews
    .09 km away
    Lot 1
    73 reviews
    .04 km away
    KooKoo Teppanyaki and Lounge Bar
    218 reviews
    .09 km away
    Nearby Attractions
    Tarmac Transfers
    36 reviews
    .11 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,564 reviews
    .10 km away
    Cavill Avenue Mall
    639 reviews
    .11 km away
    Paradise Centre
    73 reviews
    .04 km away
    Ask a question
    Questions & Answers
    SebastianDucTran
    9 August 2017|
    AnswerShow all 3 answers
    Response from Jo H | Reviewed this property |
    No its $15 for parking underneath near Woolworths
    0
    Votes
    Toni C
    20 June 2017|
    AnswerShow all 4 answers
    Response from NovotelSurfers | Property representative |
    HI Toni C, The nearest Parking to the Hotel is in the Paradise Centre car park located underneath the Hotel, entry from Hanlan Street. A reduced parking rate is available to guests at $17 per day for unlimited entry... More
    0
    Votes
    Fransiska L
    16 June 2017|
    AnswerShow all 3 answers
    Response from NovotelSurfers | Property representative |
    Hi Fransiska, I suggest parking on the Hotel driveway, checking in where you can receive a reduced rate car park ticket for access to the car park ($17 per day unlimited entry & exit). Once checked in you can head to Level... More
    1
    Vote
    Room Tips
    "Ask for beach view"
    Read review
    "Ocean view room"
    Read review
    "There are many nice hotels in Surfers Paradise. This isn't one of them."
    Read review
    "Ask for a room on a higher floor as the area is noisy + renovated room as all others have very uncomfortable..."
    Read review
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