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27/8/2017 28/8/2017
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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    27/8/2017 28/8/2017
    US$136
    US$122
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    US$121
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    Traveller (178)
    Room & Suite (343)
    Dining (29)
    Wyndham Surfers Paradise
    720 reviews
    #13 of 31 hotels in Surfers Paradise
     
    Diamonds Resort
    1 review
    #20 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,519 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Peppers Soul
    2,138 reviews
    #1 of 31 hotels in Surfers Paradise
     
    Overview
    • Excellent25%
    • Very good42%
    • Average21%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “accor group” (5 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Surfers Paradise
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    Wyndham Surfers Paradise
    720 reviews
    #13 of 31 hotels in Surfers Paradise
     
    Diamonds Resort
    1 review
    #20 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,519 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Peppers Soul
    2,138 reviews
    #1 of 31 hotels in Surfers Paradise
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (434)
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    There are newer reviews for Novotel Surfers Paradise
    See the most recent reviews

    351 - 355 of 412 reviews

    Reviewed 2 December 2016

    Awesome hotel. They had upgraded me to higher category for free, 34th Floor. The view was amazing and the room was perfect with a bathtub, tea coffee, iron board, sufficient towels. The pool was nice. quite and lonely with a Jacuzzi.They provide self service laundry....More

    1  Thank Sandeep M
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 5 December 2016

    Dear Sandeep, Thank you for your review, we are delighted that you decided to stay with us and had such a great time here. We appreciate your comments and we will definitely take these on board. Thanks again for the glowing recommendation – we look...More

    Reviewed 1 December 2016

    At the check-in, I didn't feel any sense of welcoming from the staff (Claire) at all. She was quite snobby and only said "hi" to me and looked at me like I was mistakenly wandering to the hotel. I told her I had a reservation....More

    1  Thank SarojKijvasin
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 6 December 2016

    Dear SarojKijvasin, Thank you for taking the time to share your feedback about your recent stay with us. I am sorry that you were unhappy with the service provided during yoru stay. Our team are trained to provide a high standard of customer service to...More

    Reviewed 29 November 2016

    We appreciated the flexibility of the receptionist in changing our room from a twin to a king size room with the bonus of ocean view. The location is excellent, close to the beach, restaurants and shops. The view from the room's balcony is amazing! The...More

    Thank NicCan136
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 30 November 2016

    Dear NicCan136, Thank you for taking the time to share your feedback, we are delighted you had a great stay with us. Looking forward to welcoming you back again soon. Best regards, Andrew Maynard General Manager

    Reviewed 28 November 2016 via mobile

    It is logistically located. Central to many shopping havens in Surfers Paradise. A 7mins walk to the beautiful beach. Most importantly, many halal restaurants are located just a stone away from the hotel. We had a pleasant 5night stay in our joint-room. Am definitely recommending...More

    1  Thank Idah Z
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 29 November 2016

    Dear Idah Z, Thanks for sharing this 5 star review! We very much look forward to welcoming you back. Best regards, Andrew Maynard General Manager

    Reviewed 27 November 2016 via mobile

    We wanted a nice Ocean View and gotten our room at level 26. We were so lucky to check in early as we both were so tired after 7 hrs of flight that morning. The Housekeeping team is efficient to change our towels n keep...More

    Thank Angeline a
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 29 November 2016

    Dear Angeline a, Thank you for highly recommending Novotel Surfers Paradise. It is great to hear that you took full advantage of our facilities and central location and even better to hear that you were able to enjoy the Super Moon from your balcony! That's...More

    Wyndham Surfers Paradise
    720 reviews
    #13 of 31 hotels in Surfers Paradise
     
    Diamonds Resort
    1 review
    #20 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,519 reviews
    #8 of 31 hotels in Surfers Paradise
     
    Peppers Soul
    2,138 reviews
    #1 of 31 hotels in Surfers Paradise
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$96 - US$262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #13 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, ACCOR, Priceline, Hotels.com, Expedia, Ctrip TA, HotelsforEveryone, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, Evoline ltd, Travelocity, getaroom.com and HotelQuickly so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast, Australia
    Add Photo Photos
    Traveller (178)
    Room & Suite (343)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (157)
    Bathroom (12)
    Business Centre & Event Rooms (5)
    Nearby
    Peppers Soul
    2,138 reviews
    .20 km away
     
    Watermark Hotel & Spa Gold Coast
    1,519 reviews
    .40 km away
     
    Wyndham Surfers Paradise
    720 reviews
    .48 km away
     
    Diamonds Resort
    1 reviews
    .24 km away
     
    Nearby Restaurants
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    52 reviews
    .06 km away
    Hard Rock Cafe
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    .10 km away
    The Avenue
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    LA RUSTICA Mediterranean Restaurant
    280 reviews
    .09 km away
    Nearby Attractions
    Tarmac Transfers
    34 reviews
    .11 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,535 reviews
    .11 km away
    Paradise Centre
    73 reviews
    .05 km away
    7D Cinemas
    20 reviews
    .17 km away
    Ask a question
    Questions & Answers
    SebastianDucTran
    9 August 2017|
    AnswerShow all 2 answers
    Response from Margaret B | Reviewed this property |
    Sorry! Parking is not free. You must pay.
    0
    Votes
    Toni C
    20 June 2017|
    AnswerShow all 4 answers
    Response from NovotelSurfers | Property representative |
    HI Toni C, The nearest Parking to the Hotel is in the Paradise Centre car park located underneath the Hotel, entry from Hanlan Street. A reduced parking rate is available to guests at $17 per day for unlimited entry... More
    0
    Votes
    Fransiska L
    16 June 2017|
    AnswerShow all 3 answers
    Response from NovotelSurfers | Property representative |
    Hi Fransiska, I suggest parking on the Hotel driveway, checking in where you can receive a reduced rate car park ticket for access to the car park ($17 per day unlimited entry & exit). Once checked in you can head to Level... More
    1
    Vote
    Room Tips
    "Request a high floor for view on northern side of building"
    Read review
    "I have no tip... as I will not return here again. Just stay in another hotel..."
    Read review
    "Bring your own pillow, the bed was soft but if I had my own pillow that would help with neck pain."
    Read review
    "Ask best rooms to avoid disco/club noise (on Sunday for our visit)."
    Read review
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