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Novotel Surfers Paradise

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Traveller (321)
Room & Suite (425)
Dining (36)
Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“great location”(90 reviews)
“family room”(12 reviews)
“shopping centre”(18 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (746)
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708 results
Traveller rating
215
265
135
45
48
Traveller type
Time of year
LanguageEnglish
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215
265
135
45
48
Show reviews that mention
All reviewsgreat locationfamily roomshopping centrerenovated roomnice roomtour deskseafood buffetocean viewbreakfast was includedthe gold coastparadise centreper dayhigh floorcomfortable staycavill mallstayed for nightsking bed
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1 - 5 of 708 reviews
Reviewed 2 days ago via mobile

We were on a three day leisure trip to Gold Coast. We got back room on the 34th floor with a balcony facing the sea. The room is spacious with all the the amenities such as toiletries, hair dryer, coffee / tea making facilities, mini...More

Thank Neelakantan G
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear Neelakantan G, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team as just...More

Reviewed 6 days ago

On arriving Saturday at the hotel we went to the cafe in the foyer and ordered coffee and a light snack. No one else was in the cafe and after waiting 40 mins we cancelled the order only to be told they are "getting a...More

2  Thank Jackie A
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear Jackie A, Thank you for taking the time to write a Trip Advisor post during your recent stay at Novotel Surfers Paradise, I am sorry that you had a poor experience at the Hotel from it's product and services, please allow me to express...More

Reviewed 1 week ago via mobile

Enjoyed attending a work retreat based in the area poolside. Retreats are hard work... but the ability to break out in such beautiful poolside surrounding made the event great for learning with and about colleagues. Parking easy. Food great. Accommodation luxe.More

1  Thank Bronwyn H
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear Bronwyn H, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests - including those who are with us for work. I...More

Reviewed 1 week ago

Lovely hotel, just wished we'd stayed longer. Rooms were clean and even upgraded to a sea-view room. Great pool area & spa, plus a really nice outside bar, with a musician playing a few tunes. Will be back.More

Review collected in partnership with Accorhotels.com
2  Thank coopercav
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear coopercav, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive such positive feedback from our guests. I will share your comments with my Team as just like...More

Reviewed 1 week ago

The main reason why I chose Novotel Surfers Paradise for my recent trip to Gold Coast was because I had an excellent experience on my previous trip in April-May this year. However, this time around I decided to go with an Ocean View room (previously...More

2  Thank Umesh J
Response from NovotelSP, General Manager at Novotel Surfers ParadiseResponded yesterday

Dear Umesh J, Thank you for taking the time to write Trip Advisor post following your recent stay at Novotel Surfers Paradise, it is always a pleasure to receive positive feedback from our return guests. I will share your comments with my Team as just...More

View more reviews
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$93 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
Details
Price range
US$93 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Surfers Paradise
#14 Luxury Hotel in Surfers Paradise
Room types
Non-Smoking Rooms
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Traveller (321)
Room & Suite (425)
Dining (36)
Pool & Beach (28)
Amenities (23)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
fie169
28 July 2018|
AnswerShow all 3 answers
Response from bopip | Reviewed this property |
No it doesn’t
0
Votes
444teol
13 July 2018|
AnswerShow all 3 answers
Response from Kane T | Reviewed this property |
If you don’t have complimentary breakfast, plenty of options around
0
Votes
smkdwn1981
5 June 2018|
AnswerShow all 4 answers
Response from joan829 | Reviewed this property |
Sorry I don't know ring the hotel direct
0
Votes
Room Tips
"Choose a room on the highest floors"
Read review
"1708 - sea view"
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"Try for a beach view"
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"request a beach view room"
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