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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    1/1/2018 2/1/2018
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    Traveller (231)
    Room & Suite (356)
    Dining (29)
    Overview
    • Excellent28%
    • Very good39%
    • Average20%
    • Poor6%
    • Terrible7%
    Travellers talk about
    “accor group” (5 reviews)
    “great location” (76 reviews)
    “shopping centre” (15 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (553)
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    1 - 5 of 524 reviews

    Reviewed 4 days ago

    Wasn't happy not to be able to adjust the air con to my desired temperature. Had an uncomfortable night's sleep as temperature was too warm. Was set at 23.5 degrees. In my own home I would sleep with 20 degrees or lower.

    Thank Christine D
    Reviewed 4 days ago

    Upon 1400 check in time the room was not ready and we were given a different room. My partner and I was served by a new employee who was not supervised and was not confident in what she was doing. She did not advise us...More

    Thank Wendy P
    Reviewed 5 days ago

    The changes at this hotel are noticeable but slow. It is the best positioned hotel in Surfers Paradise and is well worth checking out. The pool is amazing with great views, and the beach is not far away.

    Thank Stocoroco
    Reviewed 6 days ago via mobile

    Good- great location Awesome view Got a free room upgrade Ocean view is worth it. Breakfast was great with a wide spread. Bad- poor room service( had to request for services repeatedly) Rooms are a bit old-school Few veg options in breakfast.

    Thank harshil12
    Reviewed 6 days ago

    I don't know why I was disappointed really as I have come to expect inconsistency and complacency as synonyms for this brand. How this can be regarded as a premium hotel beggars belief. For one there is "ad hoc" security on the front door... none...More

    Review collected in partnership with Accorhotels.com
    Thank Simon R
    Mantra on View Hotel
    3,074 reviews
    #11 of 31 hotels in Surfers Paradise
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    Q1 Resort and Spa
    2,688 reviews
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    Peppers Soul
    2,508 reviews
    #1 of 31 hotels in Surfers Paradise
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    Mantra Circle on Cavill
    3,562 reviews
    #6 of 31 hotels in Surfers Paradise
    0.3 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$101 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #14 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, Booking.com, Hotwire, Travelocity, Orbitz, getaroom.com, Priceline, TripOnline SA, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast, Australia
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    Traveller (231)
    Room & Suite (356)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (189)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 31 hotels in Surfers Paradise
    Peppers Soul
    2,508 reviews
    .20 km away
     
    Q1 Resort and Spa
    2,688 reviews
    .41 km away
     
    Mantra Circle on Cavill
    3,562 reviews
    .27 km away
     
    Mantra on View Hotel
    3,074 reviews
    .50 km away
     
    Nearby Restaurants
    Shiraz Moderna
    63 reviews
    .06 km away
    Hard Rock Cafe
    2,092 reviews
    .10 km away
    LA RUSTICA Mediterranean Restaurant
    294 reviews
    .10 km away
    The Avenue
    318 reviews
    .10 km away
    Nearby Attractions
    Tarmac Transfers
    36 reviews
    .10 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,601 reviews
    .11 km away
    Cavill Avenue Mall
    688 reviews
    .11 km away
    Paradise Centre
    73 reviews
    .04 km away
    Ask a question
    Questions & Answers
    SamiraTaj
    15 December 2017|
    AnswerShow all 4 answers
    Response from bon1979 | Reviewed this property |
    Hello, it's best to call the hotel in regards to ocean view rooms or you can check through bookingcom In regards to noise, I stayed on 30th floor with ocean view and we did not experience noise. The hotel staff are really... More
    1
    Vote
    张女士
    10 November 2017|
    AnswerShow all 6 answers
    Response from NovotelSurfers | Property representative |
    Sorry for my delayed answer. Depending on time & traffic a taxi from the airport is $50 - $65. Transfer companies are numerous at cheaper rates however are not always direct transfers. Hope this helps
    0
    Votes
    张女士
    10 November 2017|
    Answer
    Response from tommomelbourne | Reviewed this property |
    Just jump on the 777 bus at the airport which has luggage racks. Last stop you get on the tram which drops you at the front of your hotel.(Get off at Cavill Av)
    0
    Votes
    Room Tips
    "Go elsewhere"
    Read review
    "high floor with beach view, room type with jacuzzi"
    Read review
    "Stay somewhere else."
    Read review
    "ocean facing rooms provide a wonderful view.It is worth the upgrade."
    Read review
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