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Mantra on View Hotel

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1,809 Reviews from our TripAdvisor Community

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There are newer reviews for Mantra on View Hotel
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Showing 1,721: English reviews
australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

This hotel has no soul. Going through the motions of being a hotel. Restaurant is of poor quality. Very dated rooms, stains on the carpet, needs a complete refurb. You can hear every noise in the street below and we were on the 20th floor The bed was comfortable though. Really not worth the money.

Helpful?
Thank Lesley N
Management response:

Dear Lesley N, Thank you for sharing your experiences at Mantra on View Hotel. I’m Obviously disappointed to read that your stay wasn’t up to your expectation. Certainly it seems well fell far short of our usually high standards. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of... More 

Brisbane, Australia
1 review
Reviewed 1 week ago

great position great views however the hotel needs to be updated. beds are average the gym and pool area need some work, the lift from the car-park to the hotel is slow and needs to be looked at the views from the rooms are fantastic the staff are always helpful and friendly.

Review collected in partnership with this hotel

Helpful?
Thank jasonjH2586RQ
Management response:

Dear jasonjH2586RQ, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the hotel rooms and facilities and will be sure to share it with the team to ensure we are constantly improving. I’m although very pleased the Mantra on View team were very helpful and friendly during your stay. Thank... More 

Durack, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Checked in and they told us room is not ready yet so we waited.. When we checked in... The room is alright but the toilet is not properly clean, i can see pee stain on the floor.. But it was an alright stay

Review collected in partnership with this hotel

Helpful?
Thank April T
Management response:

Dear April T, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the cleanliness of the hotel room and will be sure to share it with the housekeeping team to ensure we are constantly improving. Thank you & regards Stevie Buchanan Front Office Manager More 

Brisbane, Australia
1 review
Reviewed 1 week ago

Our room had a grwat view but was dirty and had damage. Schoolies week. But we alerted staff of the pronlem and they were very helpful. We had a new immaculate room within an hour. Customer service was efficient, courteous and appropriate

Review collected in partnership with this hotel

Helpful?
Thank 432jeannied
Management response:

Dear 432jeannied, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the room upon arriving, I’m although very pleased the Mantra on View team were very helpful and friendly during your stay. Thank you & regards Stevie Buchanan Front Office Manager More 

Gold Coast, Australia
1 review
Reviewed 1 week ago

Unfortunately you could not swing a cat in this room.i know it was schoolies weekend but we weren't there for schoolies and was expecting an appartment for the money we spent for one night so very dissatisfied

Review collected in partnership with this hotel

Helpful?
Thank louisal813
Management response:

Dear louisal813, Thank you for posting your review after your recent stay at our hotel. We appreciate your honest feedback regarding the expectations from what was booked and will be sure to share it with the team to ensure we are constantly improving. Thank you & regards Stevie Buchanan Front Office Manager More 

1 review
Reviewed 1 week ago via mobile

Cannot fault the place, second time we've stayed and will stay again. Location is unreal, staff are friendly. Nice clean rooms. Recommended if you're staying in surfers. Close to everything, restaurant was awesome. Stayed November 2016.

Helpful?
Thank Lee J
Management response:

Dear Lee J, Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your return trip, I will be sure to share your comments with the team. Hopefully we can welcome you back for the third time again soon. Warmest regards Stevie Buchanan Front Office Manager More 

Sydney, Australia
1 review
Reviewed 1 week ago

I was pleasantly surprised at how well the hotel was operated during schoolies week.. The staff were courteous and efficient.. The rooms however are a little dated and the beds not the most comfortable!

Review collected in partnership with this hotel

Helpful?
Thank 585brendanh
Management response:

Dear 585brendanh, Thank you for choosing Mantra on View for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here specifically regarding the management of the hotel during a delicate time of year, thank you for the feedback regarding the decor of the rooms and will be sure to share it with my team. Hopefully... More 

Singapore
1 review
Reviewed 1 week ago

Great View and a pleasant stay. The location was superb and view from the room was great. Great place to be at at this point of the year. Safe for children as the security was caring and alert! I would recommend The Mantra to my friends!

Review collected in partnership with this hotel

Helpful?
Thank wijaykumarn
Management response:

Dear wijaykumarn, Thank you for choosing Mantra on View for your recent stay in Surfers Paradise. We are pleased that you enjoyed your stay here specifically regarding the great views, and superb location Mantra on View is situated. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager More 

Yamba, Australia
1 review
Reviewed 1 week ago

We had our honeymoon here it was amazing the staff are very friendly the rooms were clean and well maintained we had an amazing week there!! Great location too right in the heart of Surfers Paradise and only a few short blocks to Cavill Avenue.

Review collected in partnership with this hotel

Helpful?
Thank 232tamiekad
Management response:

Dear 232tamiekad, Thank you for providing such positive feedback regarding your recent stay at Mantra on View Hotel. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. Hopefully we can welcome you back again soon! Warmest regards Stevie Buchanan Front Office Manager More 

Mooloolaba, Australia
1 review
Reviewed 1 week ago

I was treated like a schoolie, placed in a schoolies floor, no glasses of cups and sauces, no knifes or forks.... was moved to another room however it wasn't any better, both rooms the fridge had broken shelves, and did not get cold, in second room there was an extremely bad smell coming from fridge.... it was a terrible stay....... More 

Review collected in partnership with this hotel

Helpful?
Thank ruthj624
Management response:

Dear ruthj624, Thank you for sharing your experiences at Mantra on View Hotel. I’m Obviously disappointed to read that your stay from check in to check out was not up to your expectation, the team and I especially apologise for the check in process not being as smooth and relaxing to our usual standards. I apologise I was unable to... More 

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City View Twin Room (65)
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Harbour Ocean View Twin Room (52)
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Ocean View King Suite (81)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Ideally located in View Avenue, just up from the Esplanade, Mantra on View Hotel is a great choice in Surfers Paradise accommodation for pleasure seekers, corporate travellers, and events such as wedding and banquets. The modern and stylish décor gives a feeling of spaciousness throughout and you can choose from a variety of accommodation styles from the City View Twin Suite right through to the Ocean View Spa suite. All have private balconies, wonderful Gold Coast views, high speed internet, cable TV and super-comfy beds. Outside your suite you'll find great amenities like the resort-style pool and children's pool. The fully equipped gymnasium, tennis courts and an excellent restaurant on site - NOSH Pan Asian offers a daily buffet breakfast with traditional favourites including cereals, pastries, tropical fresh fruits and hot meals prepared in our open kitchen, it's the à la carte lunch and dinner menu where NOSH Pan Asian gets decidedly exotic. Featuring authentically prepared specialties from a variety of regions across Asia, it's a serious spread of diverse offerings. There are a great many exciting things to do on the Gold Coast and you are very close to a great choice of these. There's excellent shopping to be had, theme parks, long stretches of sandy Gold Coast beaches and an excellent variety of restaurants and bars. If you really feel like spoiling yourself visit the Ocean Day Spa and Hair Salon where pampering is the order of the day with a range of soothing massages and treatments. Mantra on View Hotel is a very popular choice for business with nine conference rooms in all, catering for small meetings through to large banquets or perhaps a seminar for up to 600 delegates. Planning a Gold Coast wedding? Mantra on View Hotel is one of the best wedding venues on the Gold Coast. The wedding team can help you choose from one of the beautiful celebration venues and for the ceremony itself there is also a number of romantic choices from beach to poolside. Preparing for your big day is also no hassle at Mantra on View Hotel, with the Ocean Day Spa and Hair Salon there to take care of everything. ... more   less 

Additional Information about Mantra on View Hotel

Address: Ana Hotel 22 View Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Outrigger Surfers Paradise)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €85 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra on View Hotel 4.5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Outrigger Surfers Paradise Hotel Surfers Paradise
Holiday Inn Surfers Paradise
Surfers Paradise Holiday Inn
Mantra On View Hotel Surfers Paradise, Gold Coast, Australia
Hotel Style:
#5 On the Beach Hotel in Surfers Paradise
#6 Spa Hotel in Surfers Paradise
#9 Family Hotel in Surfers Paradise
#12 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra on View Hotel staff and other travellers.
24 questions
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Bengaluru, India
Brisbane, Queensland, Australia

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Questions? Get answers from Mantra on View Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor and with an ocean view.”
  • City view from 19th floor in Seafolly bikini
  • King size bed
  • Ocean view from 19th floor in Seafolly bikini
  • 19th floor balcony ocean view
  • 19th floor balcony ocean view
  • 19th floor balcony ocean view
 of 5 bubbles LenaCDoll, 12 Nov 2016 | Read review
“Ask for a room as high as possible with a view of the sea.”
 of 5 bubbles 866jemmap, 7 Nov 2016 | Read review
“Ask for ocean views”
 of 5 bubbles laurence4127, 6 Nov 2016 | Read review
“Best to avoid”
 of 5 bubbles paulA4805OL, 26 Oct 2016 | Read review
“there are rooms facing north and some facing south, if you want quiet perhaps ask for a northerly facing room (away from Cavil ave).”
  • View to fun park
 of 5 bubbles luked636, 24 Oct 2016 | Read review
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