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Hilton Surfers Paradise Hotel

Booking.comUS$125*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Surfers Paradise Hotel
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3,170 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Stayed in a 2 bedroom apartment in the heart of Surfers. Apartment was great, spacious and well equiped. We had a balcony with a view and parking in the hotel. So much better than the nearby hotel that wanted $200 more for the 3 days we stayed.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank STEPHEN K
Kamloops
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016

My wife and I stayed at the Hilton Surfers Paradise for five nights while travelling in Australia; and, the staff at this hotel, from the front desk, the restaurant, the concierge, are some of the best employees we have met throughout all of our travels. They are friendly, helpful, accommodating, and just fun to meet and with whom to interact....

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Helpful?
1Thank 331PeterS331
About Hotel's Favourite Review
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear 331PeterS331, Thank you for your feedback. I'm so pleased to hear your comments regarding our wonderful team members at Hilton Surfers Paradise! They will be delighted to hear that they helped make your stay memorable and I look forward to passing it onto them. I am also glad to hear that you enjoyed the hotel and found our rooms...

Queanbeyan, Australia
Reviewed yesterday NEWvia mobile

Stayed here for 2 nights for a conference. Check in was fine. Room was large and clean. Bedside table didn't work Ned was comfy . Made the know stake of putting out room service menu on door knob. Apparently it's a waste of time. My colleague did the same thing the next night and same result. I made it to...

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Helpful?
Thank Yurugaboy
Pacific Coast Australia, Australia
Reviewed 2 days ago NEW

We stayed at the Hilton Surfers Paradise Hotel in the beginning of May, which is considered off-season. At the reception, we asked for a room as high as possible, as we hoped for a beautiful ocean view. Unfortunately, we had to pay extra for a room with ocean view so we decided to go with the standard city view. The...

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Helpful?
Thank Michael S
Brisbane, Australia
Reviewed 2 days ago NEW

Thank you so much to all the hotel staff, our stay was perfect. Every request was immediately filled and all our questions were answered in a friendly manner. Rooms were all spotless and the view was spectacular!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank adelinemay
Reviewed 4 days ago NEW

We stayed in one of the standard rooms on Level 4. View was nothing spectacular - we had ocean glimpses but mostly looked out into other apartments and the strip clubs across the road. The noise from the nightclubs on a Saturday night is unbearable and all we could hear all night was music pumping and people shouting. At about...

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Helpful?
Thank jfrombrissie
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear jfrombrissie, Thank you for posting your review. I am disappointed to read your stay was well below what you expected and I apologise you have left with a less then satisfactory impression of the hotel. I have noted the number of issues and will follow these up respectively. Thank you again for your feedback. Kind regards, Fiona Pryde General...

Strathpine, Queensland, Australia
Reviewed 4 days ago NEWvia mobile

Could not complain about anything. Beautiful clean rooms outstanding customer service. Quiet peaceful tranquil with views to die for. Great value for money. Brilliant restaurants and bars. Close to everything in Surfers Paradise. Can't find fault at all even after checkout the management are trying to help with anythinf they can.

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Helpful?
1Thank Donna N
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Donna N, Thank you for posting your review. It's so lovely to read your stay with us was wonderful, I am so happy to hear our customer service was outstanding. Our location is fantastic, close to the GLink and some wonderful entertainment and shopping. Thank you for choosing to stay at Hilton Surfers Paradise we hope to welcome you...

Darwin, Australia
Reviewed 4 days ago NEW

Great for families with kids, good breakfast and fantastic location right in the heart of Surfers Paradise. Great pool and sauna to entertain the kids when you can't be bothered going out. Very practical rooms with everything that s family needs on holidays

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Tim M
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Tim M, Thank you for posting your review, I appreciate your feedback. Our hotel is very family orientated and family focused, it's wonderful to read your family were satisfied with their stay and enjoyed Hilton Surfers Paradise. We hope to welcome you back again soon. Kind regards, Fiona Pryde General Manager Hilton Surfers Paradise

Reviewed 6 days ago NEWvia mobile

This was a last minute holiday and with limited accommodation available for a family of five we were offered a unit on the 42nd floor The breakfast was great the dinner was nice but service was a bit slow due to one waitress that had her hands full with a demanding costumer. The location is great for anything you want...

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Helpful?
1Thank Chrisandy2
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Chrisandy2, Thank you for posting your review. What a way to spend your last minute holiday, on the 42nd floor at Hilton Surfers Paradise. So happy to read your family of five approved of their getaway. Thank you for choosing to stay with us, we can't wait to welcome you back. Kind regards, Fiona Pryde General Manager Hilton Surfers...

Brisbane, Australia
Reviewed 1 week ago

Great hotel, very convenient, clean and well appointed rooms. The view was fantastic and the staff very helpful and polite. The weather was gloomy but we stayed and enjoyed the hotels facilities. Would stay here again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 998diannef
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear 998diannef, Thank you for posting your review. I am happy to read you found the hotel "Great Convenience", including a wonderful location and clean well appointed rooms. I am sorry to read the weather was not so good during your stay but I am happy you had the opportunity to use our amenities. Thank you for choosing to stay...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more   less 

Additional Information about Hilton Surfers Paradise Hotel

Address: 6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €124 - €239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Surfers Paradise Hotel 5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Hotels.com, Hotwire, Agoda, Priceline, Travelocity, getaroom.com and HRS so you can book your Hilton Surfers Paradise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel Gold Coast, Australia
Hotel Style:
#5 Family Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#12 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Surfers Paradise Hotel staff and other travellers.
27 questions
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Questions? Get answers from Hilton Surfers Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room as high as possible”
913MichaelS913, 22 May 2017 | Read review
“The floors higher up may have less noise.”
jfrombrissie, 20 May 2017 | Read review
“Check the parking rates the web site says $15 but yo may be charge considerably more.”
chrisdanlee, 5 May 2017 | Read review
“Don't get a lower floor room as there is a considerable amount of street noise...”
seawolfau, 23 Apr 2017 | Read review
“opt for a larger size room.”
645lanib, 20 Apr 2017 | Read review
5 of 5
Booking.com
US$125* /night
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HiltonUS$125
Orbitz.comUS$125
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Prices are for 1 room, 2 adults
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