We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Surfers Paradise Hotel

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Surfers Paradise Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,135 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 3,013: English reviews
Start your review of Hilton Surfers Paradise Hotel
 Click to rate
Reviewed 2 days ago NEW

I stayed at the Hilton with a colleague in one of the twin executive suites. The room was spacious and well appointed. It was a very comfortable stay. The balcony to the room was also an enjoyable spot to have a morning coffee and look over the streets below and beach. The executive lounge was also very spacious and comfortable....

 Report
Helpful?
1Thank Mike S
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Mike S, Thank you for posting your review. I am very happy to read your stay met all your expectations and more. Our Executive Lounge perfectly situated on Level 15 is a great way to start or finish your day with continental breakfast or sunset drinks and canapés. It's wonderful to read you found our staff courteous and helpful...

Kamloops
HOTEL’S FAVOURITE REVIEW
Reviewed 3 December 2016

My wife and I stayed at the Hilton Surfers Paradise for five nights while travelling in Australia; and, the staff at this hotel, from the front desk, the restaurant, the concierge, are some of the best employees we have met throughout all of our travels. They are friendly, helpful, accommodating, and just fun to meet and with whom to interact....

 Report
Helpful?
1Thank 331PeterS331
About Hotel's Favourite Review
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear 331PeterS331, Thank you for your feedback. I'm so pleased to hear your comments regarding our wonderful team members at Hilton Surfers Paradise! They will be delighted to hear that they helped make your stay memorable and I look forward to passing it onto them. I am also glad to hear that you enjoyed the hotel and found our rooms...

Sydney, Australia
Reviewed 4 days ago NEW

Good facilities and location. Just wished the curtains fitted better to block out the light more fully, and that the pillows were firmer. Would have been advisable for linen to have had a check before we arrived so pillows would have been clean

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank clairedM8819XI
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear clairedM8819XI, Thank you for posting your review I appreciate your feedback. I take on board your feedback in relation to the block out curtains and the pillows, I will discuss this with our Executive Housekeeper. I am pleased to read you enjoyed the facilities and location and I hope we can welcome you back soon. Kind regards, Fiona Pryde...

Gold Coast
Reviewed 4 days ago NEW

I am a Gold Coast local and have stayed in many different hotels around the Gold Coast and the world, I had a fire in my 23rd floor apartment so during the repairs i decided i would stay with my girlfriend at the Hilton on Saturday night as we have not stayed in any Hilton hotels before, I booked one...

 Report
Helpful?
1Thank seawolfau
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear seawolfau, Thank you for posting your review. Firstly, I am sorry the Hotel was well below your expectations. We strive to offer a memorable experience for our guests and I do apologize that we did not achieve this during your stay and that you may have left with a less than satisfactory impression of the hotel. On a positive...

Bourke, Australia
Reviewed 5 days ago NEWvia mobile

Great location. Stayed in 2 bedroom unit which was nice and clean. Beds were nice and comfortable but average pillows. We didn't hear noise from night clubs like stated in previous reviews. Only issue would be no service left for staff! Stopping a every level and being squashed in lift with a cleaning trolley pretty average!

 Report
Helpful?
Thank Anniemaykay
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Anniemaykay, Thank you for posting your review. I am so pleased to read the majority of your stay was great, the location and the two bedroom residence. Unfortunately not having dedicated service lifts for the residences does mean the team need to use the same lifts which is not ideal. We try to limit movement by our team members...

Reviewed 5 days ago NEWvia mobile

I have stayed in about 16 different Hilton properties around the world, quite a few for multiple stays. This one is close to home, so I've stayed here about half a dozen times. Just about every time there is an annoying issue. I'm not going to go on about this, but I'm a Hilton Diamond member and GC Hilton just...

 Report
Helpful?
Thank SimonBrisbane
Reviewed 1 week ago NEW

Staff were extremely lovely and helpful on arrival. I also received a follow up text after check-in to make sure things were going smoothly. The location of the hotel is perfect, right in the middle of everything. I previously stayed at this hotel a few years back, so I was happy to stay there again. However this time around the...

 Report
Helpful?
Thank Lani B
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Lani B, Thank you for posting your review I appreciate your feedback. Our team do pride themselves on high standards of service when checking in and it's great to read in this instance it was right. I am also pleased to see you enjoyed the location of the hotel like a number of our guests. I have noticed your...

Reviewed 1 week ago via mobile

We spent the Easter long weekend at the Hilton Surfers Paradise. The hotel is in an excellent location to everything and we did not use the car the whole time. The service was great and rooms were perfect for our family. Unfortunately, the lifts can take up to 15 minutes to get into during peak times and rarely did we...

 Report
Helpful?
Thank Catherine B
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Catherine B, Thank you for posting your review. I am pleased to read in general you enjoyed your stay and you found the rooms perfect for your family. I have also noted your feedback regarding the lifts, unfortunately not having dedicated service lifts for the residences does mean the team need to use the same lifts which is not...

Adelaide
Reviewed 1 week ago

Its the things you don't see that make this hotel special. The rooms are slick and stylish with restrained decor in good size hotel style accommodation. Beautiful simple stone bathroom, very comfortable king size bed with down pillows in our room, private access to a getaway from all the colour of the streets and seafront below. Our daughter loved the...

 Report
Helpful?
Thank Amy J
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Amy J, Thank you for taking the time to post a TripAdvisor review. I'm glad to hear that you enjoyed all aspects of the room and found the bedding and pillows so comfortable! I'm also pleased that your daughter enjoyed our indoor and outdoor pool and I hope the Gold Coast weather was good to you guys! Thank you...

Sandbach, United Kingdom
Reviewed 1 week ago via mobile

The wifi isn't free you have to pay .good facilities and 5 minutes walk to the beach. Good for kids three pools - indoor and out as well as a jacuzzi . Excellent location in the heart of surfers paradise near restaurants and shops 😀👍

 Report
Helpful?
1Thank Lsut2008
Hilton S, General Manager at Hilton Surfers Paradise Hotel, responded to this review

Dear Lsut2008, Thank you for posting a review. I'm pleased that you had the time to check out some of the hotel's facilities during your stay and glad to hear that the kids enjoyed their time in the pool. I also wanted to advise you of our Hilton Honors program which is free to join and provides a number of...

1,580 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1103)
Viewed
Room/Suite (205)
Viewed
View from Room (159)
Viewed
Hotel & Grounds (110)
Viewed
Bathroom (60)
Viewed
Dining (45)
Viewed
Pool/Beach Area (67)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Other (453)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (327)
Viewed
Amenities (38)
Viewed
Basic Room (58)
Viewed
Hilton Residences 2-Bedroom Sky Room (101)
Viewed
Indoor Pool (3)
Viewed
Pool (20)
Viewed
Relaxation Room (47)
Viewed
Dining (38)
Viewed
Second Pool (5)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (150)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (13)
Viewed
Room/Suite (58)
Viewed
View from Room (3)
Viewed
Dining (15)
Viewed
Business Centre/Function Rooms (9)
Viewed
Bathroom (8)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Surfers Paradise hotels
0.1 km away
Peppers Soul Surfers Paradise
Peppers Soul Surfers Paradise
#1 of 32 in Surfers Paradise
1,865 reviews
0.7 km away
QT Gold Coast
QT Gold Coast
#4 of 32 in Surfers Paradise
2,573 reviews
0.2 km away
Novotel Surfers Paradise
Novotel Surfers Paradise
#16 of 32 in Surfers Paradise
283 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Mantra Circle on Cavill
Mantra Circle on Cavill
#7 of 32 in Surfers Paradise
2,819 reviews
0.6 km away
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
#8 of 32 in Surfers Paradise
1,409 reviews
1.9 km away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#6 of 32 in Surfers Paradise
1,150 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. ... more   less 

Additional Information about Hilton Surfers Paradise Hotel

Address: 6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €114 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Surfers Paradise Hotel 5*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Hotels.com, Agoda, Priceline and getaroom.com so you can book your Hilton Surfers Paradise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel Gold Coast, Australia
Hotel Style:
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#6 On the Beach Hotel in Surfers Paradise
#7 Spa Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#13 Luxury Hotel in Surfers Paradise
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Surfers Paradise Hotel staff and other travellers.
27 questions
Ask a question

See all questions (27)

Questions? Get answers from Hilton Surfers Paradise Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a lower floor room as there is a considerable amount of street noise...”
seawolfau, 23 Apr 2017 | Read review
“opt for a larger size room.”
645lanib, 20 Apr 2017 | Read review
“Pay a bit more for a luxury room.”
863amyj, 18 Apr 2017 | Read review
“top floors”
rkmenon, 16 Apr 2017 | Read review
“If you book using Hilton Honors don't use the app to check in before you arrive it will negate any upgrade you may be owed”
adamsD1440YR, 14 Apr 2017 | Read review
5 of 5