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Hilton Surfers Paradise

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Traveller (1386)
Room & Suite (726)
Dining (113)
Overview
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6 Orchid Avenue, Surfers Paradise, Gold Coast, Queensland 4217 Australia See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
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Offers from Hilton Surfers Paradise
Special Offer:Up to 20% Off
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(3,452)
Traveller rating
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ekn2b2013
Bangkok, Thailand
90218
Reviewed 4 days agovia mobile
Great hotel
good location
Friendly staff
Housekeeping and in-room dining only available for a certain number of hours.
Everything is near by there is no need to take a car or a cab.
Parking is avaiable.

Thank ekn2b2013
Keryn A
Brisbane, Australia
5016
Reviewed 1 week agovia mobile
This is my first time staying at a Hilton and I was impressed with the hotel decor, customer service and room. The accommodated us with ocean views and the executive lounge was beautiful for canapés and a drink before we went out for dinner.
My only letdown was nothing in the bar fridge, like not even bottled water. The only way to get a drink was tap water from the bathroom.
For the price per night this minor detail is a must. I would expect it in a apartment where it’s BYO but not in a five star hotel room.
Thank Keryn A
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 5 days ago
Dear keryna2016, Thank you very much for sharing the experience of your stay at Hilton Surfers Paradise. It was my pleasure to read that you found our rooms quiet and with modern furnishings. I was also p[leased to read you enjoyed your time in our Executive lounge. I am sorry your were disappointed with the mini bar. All mini bar items are available on request and we can also place the minibar in the room prior to your arrival if you request this. I do apologise if this wasn't communicated to you but thought you might like to make use of this on your future stays with us. Thank you again keryna2016, we hope to welcome you back to Hilton Surfers Paradise again in the near future. Sincerely, Fiona Pryde General Manager Hilton Surfers Paradise
Maps01478716373
10
Reviewed 1 week agovia mobile
The staff were friendly and helpful.
The room was clean but looked tired and worn.
The outdoor pool and bar were a total disappointment. The bar was always closed and the pool was freezing.
The indoor pool was fun but packed and so heavily treated that my face stung.
The hotel is located on the night club strip so better situated for clubbers than families.
The tram is at your door step but so are groups of drugged up 20 somethings and drug dealers. We regularly encountered agressive men on the tram. Infact the area felt quiet unsafe and a quick google search confirmed my concerns about the level of violent crime.
If traveling with a family I would definitely give surfers paradise a miss and stay at Broadbeach instead or if you must stay in Surfers stay at the Marriott which is a genuine 5 star hotel with a couple of fantastic resturants.
All in all the hotel is dated and surfers paradise has developed into a grotty, tacky and dangerous tourist trap.
Thank Maps01478716373
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 5 days ago
Dear Maps01478716373, Thank you very much for sharing the experience of your stay at Hilton Surfers Paradise. I am sorry to hear about the shortfalls of your stay, your valuable feedback is important for us to make improvements. It was my pleasure to read that you found our staff friendly and helpful. Thank you again Maps01478716373, we hope to welcome you back to Hilton Surfers Paradise again in the near future. Sincerely, Fiona Pryde General Manager Hilton Surfers Paradise
RSF
10
Reviewed 1 week agovia mobile
In a world where customer service is lost, we found it at the Hilton. Parents could enjoy a birthday celebration while kids had extra special treatment by staff.
Food was delicious, and staff, particularly Ann, were fantastic!!!
Highly recommend! 10/10
Thank RSF
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 1 week ago
Dear C5879KWrobertf, Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise. Myself and the team was thrilled to read the glowing feedback and glad we were able to make your stay so memorable! Thank you for your kind compliments in regards to our friendly and helpful team members who assisted you during your stay. Thank you again C5879KWrobertf for the wonderful feedback, we look forward to welcoming you back to Hilton Surfers Paradise in the near future! Kind Regards, Fiona Pryde General Manager Hilton Surfers Paradise
Sarah B
Brisbane, Australia
3714
Reviewed 2 weeks agovia mobile
My husband and I recently spent a long weekend away down at surfers Paradise and scored a great deal on accommodation at the Hilton. We were on the 32nd floor with great oceans views.
The room was a great size, clean and the amenities were good.
Perfect location right in the centre of surfers paradise.
The pools are good but with the beach so close we didn’t even use them.
My only negative is the lifts. They are very slow, be prepared to wait. That’s hardly a negative though for a nice hotel.
Thank Sarah B
Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 1 week ago
Dear Sarah B, Thank you for sharing the experience of your stay at Hilton Surfers Paradise. I am glad to hear that you enjoyed our rooms and the views from the 32nd floor. I was also pleased to read you found our location perfectly convenient. I was sorry to learn about the delay you experienced when waiting for the lifts which was related to the very high occupancy experienced over the weekend you stayed at the hotel. We are looking at ways to make improvements for our guests over particularly busy times. Thank you very much again Sarah B, we wish to welcome you back to Hilton Surfers Paradise in the near future. kind Regards, Fiona Pryde General Manager Hilton Surfers Paradise
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About
Description
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities More including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Beachfront
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
169
Price range
US$128 - US$405 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Surfers Paradise Hotel And Residences
,
Hilton Surfers Paradise Gold Coast, Australia
Location
Australia > Queensland > Gold Coast > Surfers Paradise
Hotel class
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
On the Beach
,
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
169
Price range
US$128 - US$405 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Surfers Paradise Hotel And Residences
,
Hilton Surfers Paradise Gold Coast, Australia
Location
Australia > Queensland > Gold Coast > Surfers Paradise
Photos
Traveller (1,386)
Room & Suite (726)
Dining (113)
Pool & Beach (111)
Amenities (38)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 432 nearby restaurants
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Ben and Jerry's Surfers Paradise
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.09 km away
Nearby AttractionsSee all 171 nearby attractions
Cavill Mall
844 reviews
.11 km away
Ripley's Believe It Or Not! Surfers Paradise
1,796 reviews
.12 km away
Soul Boardwalk
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.12 km away
House of Brews
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.03 km away
Questions & Answers
Ask a question
Carlie2018
10 September 2018|
AnswerShow all 6 answers
Response from ChadZ79 | Reviewed this property |
My girls are about 95cm and 105cm they did enjoyed the indoor pool very much with my supervision.i think the shallow side of the pool is about 80cm. Hope this will help.
1
Vote
JC1444
23 June 2018|
AnswerShow all 3 answers
Response from Hilton S | Property representative |
Hi, Our Basement Carpark has a maximum height for vehicles of 2.2 metres. Hope that helps! Kind regards, Hilton Surfers Team
1
Vote
Room Tips
"Higher floors have less street noise"
797leahl
11 Oct 2018
Read review
"Rooms are up to the 15th floor. When wind is more than 10 knots, they lock the door to deck."
adventuretravelor
27 Sep 2018
Read review
"Pay the extra and get an ocean view room."
585warrenc
26 Sep 2018
Read review
"Choose a room high and with a northerly view"
ScottM1
11 Sep 2018
Read review
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