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Surfers Beach Holiday Apartments

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Traveller (13)
Dining (6)
Room & Suite (4)
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Overview
  • Excellent47%
  • Very good8%
  • Average14%
  • Poor11%
  • Terrible20%
Travellers talk about
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Kitchenette
4 Star Hotel
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Reviews (35)
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LanguageEnglish
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All reviewsstayed here for a weektoilet papergreat locationthe gold coastaccommodationhostsapartmentspa
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1 - 5 of 35 reviews
Reviewed 2 weeks ago via mobile

After arriving to our original accommodation - the Sandringham Apartments in Bundall, which ended up being a disaster (the apartment was filthy & very expensive for what it was), it left us feeling so disappointed, basically gutted!! I felt my trust had been abused due...More

Thank Doris N
Reviewed 27 April 2018 via mobile

We stayed in Apartment 5,ground floor unit.This unit was HUGE.Great beds, enough cutlery & plates, cups, bowls, etc, for the 6 of us.Pool & BBQ area was also great! Location was awesome.Danie the Manager was great. He ensured we had the correct bed combo &...More

Thank RachaelEss
Reviewed 22 April 2018

Unfriendly staff, they even charged my 1 year old daughter where most other hotels wouldn't, cockroach everywhere, very unhygienic, no house keeping, no respect to customers, I never visit this place even if I get it for free.

1  Thank _aka197187
Reviewed 8 March 2018

I love this place. Great apartments. Great management. I highly recommend this place. The rooms were spacious and clean. The pool and gardens were well maintained and the attention to detail is second to none. Keep up the good work!

Thank Neville G
Reviewed 7 March 2018

What needs to be noted and the risk that people need to take when staying here is that the management and owners do not endeavour to assist with issues (of other guests) that required the attendance of the emergency services, in our case police and...More

Thank Matt H
Response from Daniel G, Manager at Surfers Beach Holiday ApartmentsResponded 9 March 2018

This review is completely misleading and to our belief, malicious. Firstly the owner of the resort checked you in and was pleasant, the Resort rules are a standard set of rules which are utilised at most resorts which reflects dial codes, the rubbish area, swimming...More

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About
Amenities
Top amenities
Pool
Free Parking
Spa
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Spa
Details
Price range
US$114 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Dining (6)
Room & Suite (4)
Pool & Beach (2)
Questions & Answers
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dj48tours
11 September 2016|
Answer
Response from BNEholidays | Reviewed this property |
We paid with our card and it was held and then reversed back into card after room checked for cleanliness and breakage Not sure what happens if cash held
0
Votes
Room Tips
"All rooms face the pool."
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"if have small children - ask for lower level room"
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"We had room 4. ground level, comfortable king sized beds and plenty of room"
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"prefer to stay on ground or 1st floor level as stairs on option for room access"
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