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After arriving to our original accommodation - the Sandringham Apartments in Bundall, which ended up being a disaster (the apartment was filthy & very expensive for what it was), it left us feeling so disappointed, basically gutted!! I felt my trust had been abused due...More
We stayed in Apartment 5,ground floor unit.This unit was HUGE.Great beds, enough cutlery & plates, cups, bowls, etc, for the 6 of us.Pool & BBQ area was also great! Location was awesome.Danie the Manager was great. He ensured we had the correct bed combo &...More
Unfriendly staff, they even charged my 1 year old daughter where most other hotels wouldn't, cockroach everywhere, very unhygienic, no house keeping, no respect to customers, I never visit this place even if I get it for free.
I love this place. Great apartments. Great management. I highly recommend this place. The rooms were spacious and clean. The pool and gardens were well maintained and the attention to detail is second to none. Keep up the good work!
What needs to be noted and the risk that people need to take when staying here is that the management and owners do not endeavour to assist with issues (of other guests) that required the attendance of the emergency services, in our case police and...More
Thank Matt H
Response from Daniel G, Manager at Surfers Beach Holiday ApartmentsResponded 9 March 2018
This review is completely misleading and to our belief, malicious. Firstly the owner of the resort checked you in and was pleasant, the Resort rules are a standard set of rules which are utilised at most resorts which reflects dial codes, the rubbish area, swimming...More