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Wyndham Surfers Paradise

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657 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Wellington, New Zealand
Reviewed 29 October 2016

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Helpful?
Thank kanwarjitbedi
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Coombabah, Australia
Reviewed 27 October 2016 via mobile

This is our first stay at this Wyndham property. Overall we found this timeshare ok, our room was on 8th floor with good view of ocean ( we even saw whales) unit had plenty of room and was well presented. Kitchen had everything that you would need, except for cereal bowls, i will get to that next. BBQ area well...

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Helpful?
Thank Marg W
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Marg W, Thank you for taking the time to leave a review after your recent stay. We are happy to hear that you enjoyed the lovely ocean views from your room and found the room spacious and well presented. Our Food and Beverage staff will be happy to hear that you enjoyed the buffet breakfast. In regards to the...

Melbourne, Australia
Reviewed 27 October 2016 via mobile

Really impressive stay on the Gold Coast and highly recommend. Our suite was spacious on the 14th floor and in walking distance to main eating areas. We had a great stay and highly compliment the reception concierge Carter who assisted with some work printing documents with no fuss at all. We will be back!

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Helpful?
Thank Slugga39
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Slugga39, Thank you for your lovely review. We are thrilled to hear that you had such a fantastic stay with at Wyndham Surfers Paradise. Carter will be thrilled to hear your review about your interactions with him. We look forward to welcoming you back in the future. Best Regards, The Wyndham Surfers Paradise team

Reviewed 27 October 2016 via mobile

A great welcome at reception from all the staff Special thanks to Jean Banks who made us feel special. What a nice lady in every way. The building is immaculate,centrally located,secure and the apartment has a great view. Nothing is too much trouble for the staff and we would come back at any time without hesitation. If this is typical...

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Helpful?
1Thank Cisco555
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Cisco555, Thank you so much for leaving a wonderful review. Our reception staff are thrilled with your feedback regarding their service. We are so happy to hear that you enjoyed your views from the room and that you are planning to stay again in the near future. We look forward to welcoming you back soon. Best Regards, The Wyndham...

Brisbane, Australia
Reviewed 26 October 2016 via mobile

I called the Wyndham and was quoted $169 per night for a couple of nights accommodation in December. I tried calling numerous times, both during business hours and after hours, to book the hotel (including leaving 2 voicemail messages and a message with reception). Eventually I got through and the accommodation had increased to $199 per night and they would...

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Helpful?
Thank newday12345
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Newday12345, I would like to organise a suitable time to contact you when we will be able to speak in more detail about your experience. Please contact me directly on 5579 6528 to discuss these areas further. I look forward to speaking with you in due course. Best Regards, Sam Ireland Front Office Manager

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 25 October 2016 via mobile

We stayed at the hotel overnight and as several in my family are Wyndham members we expected at least some thing clean and comfortable. Very disappointed . Carpets weren't even vacuumed, hair and crumbs on the tiles. Finger marks and other marks all over doors,showers,mirrors. Our feet were black at the end of our stay. Not too mention the large...

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Helpful?
1Thank A TripAdvisor Member
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi, Thank you for taking the time to leave a review. I would like to speak with you further regarding these areas of concern you experienced during your stay. Please contact Sam on 5579 6528 so that we are able to investigate further. I look forward to speaking with you in due course. Best Regards, Sam Ireland Front Office Manager

Greater Melbourne, Australia
Reviewed 20 October 2016 via mobile

I stayed 3 nights while attending a conference. The rooms are ample and facilities are good. The shower pressure went up and down. A TV in the bedroom where the empty mount was would have been nice. The location is nice and central and one street back from the beach, which has nice paths to walk and plenty of cafes.

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Helpful?
Thank Stephen C
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Stephen C, Thank you for taking the time to leave your review. We are happy to hear that you enjoyed the room and facilities. We agree, the location of our hotel is great for walking around Surfers Paradise. We look forward to welcoming you back in the near future. Best Regards, The Wyndham Surfers Paradise team

Brisbane, Australia
Reviewed 19 October 2016

Great hotel to stay at. Nice big family rooms with plenty of balcony space and bed room size. Lovely huge king size bed. Only gripe was half the pool was closed off for some sort of maintenance and their is not enough parking at the front of the hotel when checking in. Looks to be only 2 car spaces which...

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Helpful?
Thank mattsh44
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Mattsh44, Thank you for taking the time to leave a lovely review. We are happy to hear that you found Wyndham Surfers Paradise to be a nice place to stay with big family rooms and balconies. We look forward to welcoming you back next time you are visiting the Gold Coast. Best Regards, The Wyndham Surfers Paradise team

Ballarat, Australia
Reviewed 18 October 2016

Stayed for 2 weeks, apartment got a freshen mid week. The apartment we got was very clean and impressive, the pool was a bit of a disaster, as It was being maintained, was out of action for most of our stay. The BBQ's were good, but very slow......very slow, staff were awesome!! Highly recommend this place. The north rooms have...

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Helpful?
Thank Keith G
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi Keith G, Thank you for your wonderful review. We are thrilled to hear that you enjoyed your 2 week stay with us. Our staff will be excited to hear that you enjoyed their service. We apologise that the pool was out of order during your stay, however we hope that you were able to enjoy the alternate option we...

Hobart, Australia
Reviewed 18 October 2016

The room we had was on the 16th floor with an ocean view . I was walking distance to beach . the room was clean it was a self contained so if we wanted we could of had our meals in our room . The Breakfast was really good . The staff were friendly

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Helpful?
Thank helenhewitt2016
WYNSurfersParadise, Front Office Manager at Wyndham Surfers Paradise, responded to this review

Hi helenhewitt2016, Thank you for your wonderful review, we are so happy to hear that you enjoyed your ocean views from the 16th level. Our food and beverage team will be happy to hear that you enjoyed the breakfast buffet. We look forward to welcoming you back next time you are visiting the Gold Coast. Best Regards, The Wyndham Surfers...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Wyndham Surfers Paradise is ideally positioned to explore the brilliant attractions the Gold Coast has to offer.Built in 2009, the 17-storey hotel boasts a fresh, contemporary design. The deluxe, self-contained apartments have been stylishly appointed and offer magnificent views of the surrounding beaches and hinterland. All rooms include iPod docking stations and double glazed glass which assists with the sound and heat transfer for your convenience. Most rooms have Ocean or River and Hinterland views.The hotel has its own ground floor restaurant and cafe precinct and other facilities include an outdoor heated swimming pool and spa, BBQ and recreation deck. ... more   less 

Additional Information about Wyndham Surfers Paradise

Address: 3018 Surfers Paradise Bvd | (Cnr Markwell Ave), Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Azzura Surfers Paradise Resort)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: €95 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Surfers Paradise 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Wyndham Surfers Paradise Hotel Surfers Paradise
Wyndham Surfers Paradise Gold Coast, Australia
Hotel Style:
#6 Family Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Romantic Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Surfers Paradise staff and other travellers.
14 questions
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over a year ago
Melbourne, Australia
Christchurch, Canterbury, New Zealand
over a year ago

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Questions? Get answers from Wyndham Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get offered a free gift, turn it down. The person delivering it will pressure you into attending a sales meeting.”
 of 5 bubbles leeleeleo, 29 Nov 2016 | Read review
“great view from 15th floor.”
  • looking north from 15th floor
  • Looking south from 15th floor
 of 5 bubbles donnadM8972WK, 28 Nov 2016 | Read review
“High floors give beautiful views”
 of 5 bubbles T6121BPjamesm, 27 Nov 2016 | Read review
“Eastern side has views to the ocean, western side looks over the pool and the hinterlands.”
 of 5 bubbles 191suzannep, 24 Nov 2016 | Read review
“There was no wifi in any of the rooms only in the restaurant, and even after confirmed contact, promised rooms are not always given”
 of 5 bubbles katrinao110, 6 Nov 2016 | Read review
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