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Oaks Lagoons

Booking.comUS$124*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Oaks Lagoons
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757 Reviews from our TripAdvisor Community

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Showing 749: English reviews
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Sydney, Australia
Reviewed 5 days ago NEW

We had a 6 night stay in a 2 bedroom swimout on the sunny side. We were there with friends and found the facilities fantastic. The room was clean, fully equipped and nice and private. The BBQ area is really handy especially if you're with a group. The staff were great particularly Tash & Alex for whom nothing was too...

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Helpful?
Thank becwright63
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Wow, what wonderful review Bec! It is lovely to hear that you enjoyed your stay and thank you for acknowledging the great work our housekeepers do. Oaks Lagoons is approximately 4km from Macrossan St and the walk along Four Mile Beach is a perfect way to start your day. Alex and Tash will be very pleased to see your comments...

Cairns, Australia
Reviewed 6 days ago NEW

Spent a week at Oaks Lagoons in a swim out Hotel room. Clean and comfortable however parking is an issue as there was no Disabled parking or allocated parking for rooms resulting in occasions where you had to park wherever you could find a space. Group of young people with no consideration for others made a nuisance of themselves but...

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Helpful?
Thank mahjong77
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your comments about our clean and comfortable rooms. Parking at Oaks Lagoons is unallocated and also complimentary. Apologies on behalf of the guests we had over the weekend who were not considerate of those around them, fortunately this is a very rare occasion for us. Port Douglas is a sleepy little town where the majority of guests...

Reviewed 6 days ago NEWvia mobile

Wouldn't call this a resort, have to go but all cleaning products from town your self, including toilet paper as only one roll given for a 3 day stay. Everything is old. In the 3 days staying here I saw 4 other people. This must be a sign of bad things. Rooms not clean, spider webs, cigarette butts in balcony....

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Helpful?
Thank Ash B
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Please accept our apology that your room was not up to standard upon your arrival, it is a real shame that we were not given the opportunity to fix any issues during your stay. Our staff are always here to help and all of the above issues that you mentioned could have been fixed if we had been made aware....

Reviewed 1 week ago NEWvia mobile

The room is great, its clean and its big & spacious. We got a 1 bedroom swimout, room 15A. Theres ofcourse some little wear and tear on the place but i expect that, we paid a reasonable amount & the place has certainly exceeded expectations. The service we received from Alex at reception is just refreshing, she is fantastic, informative...

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Helpful?
Thank MaryMess2191
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for such a glowing review! It is great to hear you were able to enjoy one of our popular swim-out units and that Alex took such good care of you. Our staff always enjoy hearing such positive feedback! Thank you for choosing another Oaks property for your holidays and we hope welcome you back to Port Douglas again...

Sydney, Australia
Reviewed 1 week ago via mobile

We spent 6 nights in a 2 bedroom swimout room. Perfect for a relaxing swim in the pool. This time of year was excellent - not crowded & virtually had our own pool. Great BBQ area, fully equipped - utensils - even hand wash. Shuttles run constantly for good price. We all had a very enjoyable stay! Staff friendly &...

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Helpful?
Thank Pat C
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for the review Pat! We are very happy to hear that you had a relaxing stay with us and were able to enjoy our swim out rooms – they are very popular. We hope to see you back again, happy travels!

Reviewed 1 week ago via mobile

The staff at the Oaks Lagoons were very helpful when it came to organizing day tours and my sister and I were upgraded to double apartments which were lovely clean and very comfortable. They dont have a restaurant or breakfast so we had to go next door to the Ramada hotel which had a beautiful ambience about it and the...

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Helpful?
Thank Diane M
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Diane for taking the time to review your recent stay with us. We are delighted to hear that our reception staff were so helpful through your holiday. Our swim out rooms are great for that direct access to our pools, however if you are looking for a more secluded experience we do have 1 & 2 bedroom plunge...

Melbourne, Australia
Reviewed 1 week ago

My sister and I spent 3 nights at oaks lagoon on a deal we got online, and had booked a 2 bedroom apartment. Imagine our surprise when we found we had 3 air conditioned bedrooms with 2 ensuites, a fully equipped kitchen with large fridge also with aircon and pretty much all you would need to cook up a storm,...

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Helpful?
Thank Denise B
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Denise for the glowing review. We are so happy to hear that you had such a wonderful time with your sister at Oaks Lagoons . It is fantastic that the room exceeded your expectations and thank you for acknowledging our fabulous team. We look forward to looking after you again during your next stay with us!

Adelaide, South Australia, Australia
Reviewed 1 week ago

Our accommodation did not quite match what had been confirmed as we were allocated two adjoining apartments instead of a three bedroomed swim out. Our only other annoyance was that the Foxtel stations we wanted to watch were missing. Rooms were a good size so my 93yr old husband could move about quite well while the grandchildren also had room...

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Helpful?
Thank Laurel L
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your review Laurel. We are really pleased you enjoyed the size of our rooms and your family had plenty of room to spread out. We do pride ourselves on cleanliness, so thank you for noticing and sharing in your review. All of our rooms are dual key design, so opened up they become 2 or 3 bedroomed...

Elanora, Australia
Reviewed 2 weeks ago

The holiday began at check-in, very friendly, efficient and easy.The room was very nice and clean and quite large with all amenities we needed for a 7 night stay. The swim out room was just as we had hoped, the only downside was that our pool was in shade all day and was quite cold- nice in the middle of...

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Helpful?
Thank 22traveller2222
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for such a lovely review. We are really happy to hear you enjoyed your stay & the swim out room met your expectations. We are situated approximately 4km’s from the main street and as you mentioned the shuttles are very frequent, the walk along Four Mile Beach is also a lovely option. Thank you for acknowledging our friendly...

Northamptonshire, United Kingdom
Reviewed 2 weeks ago

We booked a 2-bedroom, swim out apartment which was perfect for 2 adults and a teenager. The hotel is approx. 3 miles out of town, so you ideally need a car, but believe there is a hotel shuttle. Room(s) were very spacious and well equipped. Cleaning could be a bit better - ours was clean, but looked like it could...

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Helpful?
Thank McSpoono
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your review, we are delighted to hear you enjoyed your stay with us! Even though we are situated out of the centre of town, we have lots of eateries and beach access within a short walk. For those without transport, there are 6 shuttle bus companies that frequently run in & out of town at a small...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 3 minutes stroll to Four Mile Beach, the new Oaks Lagoons Port Douglas is a relaxed getaway which aims to please with its friendly service, relaxed ambiance and unique ‘lagoon’ lifestyle. There are six lagoon-style pools, from which guests can swim to their apartment balconies, as well as barbeque facilities within a lush landscaped setting to make the most of the tropical breezes. At the Oaks Lagoons, accommodation styles vary, from hotel rooms with large corner spas, to 1 and 2 bedroom apartments complete with gourmet kitchen and laundry facilities. There are also rooms with the ‘swim out’ option or apartments with their own private plunge pool and spa. All rooms offer air conditioning, king beds, broadband connectivity and balcony. ... more   less 

Additional Information about Oaks Lagoons

Address: 2 Langley Rd, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: €80 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Number of rooms: 127
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Hotel Style:
#12 Luxury Hotel in Port Douglas
#23 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Lagoons staff and other travellers.
9 questions
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Questions? Get answers from Oaks Lagoons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the "sunny side". Light comes in later in the morning and sun stays longer in the evening.”
becwright63, 22 May 2017 | Read review
“Parking large vehicles is tricky into the small parking spaces”
mahjong77, 21 May 2017 | Read review
“ground level 2 room swimout units best for the space & travel off season you get great deals (winter is warm here).”
deniseb598, 16 May 2017 | Read review
“Suggest a room on the western side if travelling in the cooler months as these pools had sun on them.”
22traveller2222, 9 May 2017 | Read review
“go for the swim out option if you can”
McSpoono, 9 May 2017 | Read review
5 of 5
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US$124* /night
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Prices are for 1 room, 2 adults
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