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Peppers Beach Club Port Douglas

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1,150 Reviews from our TripAdvisor Community

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There are newer reviews for Peppers Beach Club Port Douglas
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Showing 1,138: English reviews
Reviewed 13 March 2016

Clean room, it has everything you need in there, all good quality The pool had a Thailand resort feel, with deck chairs all around and sand leading into the saltwater pool. Very close walk to main street, you could easily stay here without a car. Staff are fantastic. Hard to find any faults...

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Helpful?
1Thank Matthew P
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi Matthew P Thank you for your fantastic feedback. We are very pleased you enjoyed your stay and do hope you will visit again. Kind regards Robyn & Team

Reviewed 6 March 2016 via mobile

Fantastic location, absolutely stunning pool and bar/restaurant area, staff could not do enough to help us and make everyone comfortable, but a MASSIVE letdown was the blinds in the room, bed was comfy but at 2.15am I woke up and thought it was 7am, combination of pool lights and extremely poor blinds on the door let me to very little...

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Helpful?
1Thank AustenBuckley
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi AustenBuckly Thank you for providing feedback on your stay. We are sorry to learn that you found the room was not dark enough for a restful sleep. Had you been staying longer we could have provided a solution for you. Great to know that the staff were helpful and you found the Resort well maintained. Kind regards Robyn &...

Bristol, United Kingdom
Reviewed 1 March 2016

On our recent trip to Australia this hotel stood out as the star. In a country where everyone seems to be friendly, the staff here were exceptionally so, always having time for us and happy to talk. The building seemed cleverly designed to avoid hearing any noise from adjacent rooms. The self service breakfast was well organised and delicious. The...

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Helpful?
3Thank MercianR
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi MercianR We appreciate your fantastic feedback. It is great to know that you enjoyed your Peppers Beach Club experience and your time in Australia. Should you chose to holiday back in OZ we hope you will visit with us again. Warm regards Robyn & Team

Ballarat, Australia
Reviewed 29 February 2016

Just spent 3 nights at this gorgeous resort. Everything we asked for was accommodated, including an upgrade and the most comfortable beds. The grounds were stunning, the service by the staff was excellent. We would definitely stay again but this time I will get in early for the best rooms in the house the "Pool Deck" rooms.

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Helpful?
3Thank Michelle L
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you Michelle L for taking the time to provide feedback on your stay. We are thrilled to know you enjoyed your Peppers Beach Club experience. We look forward to welcoming you back soon. Warm regards Robyn & Team

Gawler, Australia
Reviewed 22 February 2016 via mobile

Just had 5 days at Peppers for my birthday, on arrival there we're complimentary cakes with a birthday message a lovely touch, we were allocated room 323 a penthouse suite spa apartment overlooking the pool, a lovely room as we had a palm tree outside which gave us a little more privacy, the room was clean and well appointed with...

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Helpful?
1Thank Pauline M
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi Pauline M Thank you for taking the time to provide feedback on your stay. Great to know you enjoyed your Peppers Beach Club experience. We look forward to welcoming you back. Kind regard Robyn & Team

New York City, New York
Reviewed 21 February 2016

Maybe the best pool we've seen. Near the beach and town. Our unit was roomy and well equipped for self catering. We tried room service one night and were pleasantly surprised. One criticism was the daily maid service. Coffee was never replaced, towels were only occasionally replaced, room service dishes could linger in the hallway for a full day.

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Helpful?
2Thank KenTheTraveler2014
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you Ken The Traveler 2014 for taking the time to provide feedback on your stay. The lagoon pool is amazing as you highlight, along with our location Peppers Beach Club is the best place to be when visiting Port Douglas. I will follow up with the housekeeping department re the maid service, I apologise that this was not up...

Tacoma, Washington
Reviewed 19 February 2016

Definitely a great spot.... friendly people, clean rooms, close to town.... internet works great..... They were able to get us in at the last minute when the place we were booked out turned out to be terrible.....would come back in a second!!!

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2Thank angela8665
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi Angela8665 We appreciate you having provided feedback on your recent stay. It is great to know that you enjoyed your time with us and exploring beautiful Port Douglas. We look forward to welcoming you back. Kind regards Robyn & Team

Sydney, Australia
Reviewed 16 February 2016

Peppers is a lovely location that caters to both couples and families. The customer service is excellent and although the pool looked a bit larger in the photos, it's much larger than the other properties that I saw and I loved the inclusion of a beach within the pool. I would highly recommend this property and hope to come back...

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Helpful?
Thank Elaine M
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you Elaine M for taking the time to share your Peppers Beach Club experience. Fantastic to know you enjoyed your stay and we do appreciate your recommendation. We look forward to welcoming you back. Kind regards Robyn & Team

Manchester, United Kingdom
Reviewed 10 February 2016

We flew from Ayers Rock to Cairns and then by private transfer to Port Douglas about 70 km north. We stayed at Peppers Beach Club for four nights and I must say it was very enjoyable but the weather was rather humid. We had a Spa suite and the rooms and beds were very comfortable. We had breakfast each day...

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Helpful?
2Thank Roywad
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Thank you Roywad for taking the time to share your Peppers Beach Club experience. Great to know you enjoyed your stay and dining experience. We look forward to welcoming you back. Kind regards Robyn & Team

Reviewed 4 February 2016 via mobile

Stayed here 3 nights. Lovely spacious 1 bedroom penthouse. Used the Gym but only 1 machine working and serviceable. The other 2 unserviceable. Ate at Sublime and the food was delightful. The Restaurant is small and it worries me how the chefs can work in a small cooking bay. I feel for them in that heat. Breakfast was ok but...

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Helpful?
1Thank Robert D
Robyn B, General Manager at Peppers Beach Club Port Douglas, responded to this review

Hi Robert D Thank you for your feedback on your recent stay with us. With regards to your comments on the gym, just prior to your stay the gym was outfitted with brand new equipment excluding the one treadmill that was out of action during your stay. Great to know you enjoyed your dining experience. Our location is excellent as...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Sublime Restaurant
Sublime Restaurant
Cuisines: Australian, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Peppers Beach Club, Port Douglas combines beautifully appointed accommodation, luxury facilities and easy access to the magical Great Barrier Reef and Daintree Rainforest, making it the perfect holiday getaway. The resort is set amongst calming water features and lush gardens filled with tropical flowers and palms, creating a relaxed and inviting atmosphere. The resort offers beautifully appointed spa suites and one, two and three bedroom suites, some complete with private swim-up pool decks. All rooms feature free WIFI (up to 500MB) and free movies for all guests, air conditioning, alarm clock/radio, balcony, bathrobes, cable/pay TV, CD player, daily housekeeping service, direct dial telephone/data port/voice mail, hairdryer, in-room safe and iron and board. Kitchen facilities are available in 1, 2 & 3 bedroom suites includes dishwasher, stovetop/oven, microwave, refrigerator, toaster, coffee/tea making facilities, cookware and tableware. Washer/dryer (available only in 1, 2 & 3 bedroom apartments). The resort features a serene lagoon pool with sundeck and spa, fitness centre, concierge and tour desk making access to a range of exciting reef and rainforest experiences easy. If pampering is what you seek, a visit to the Exclusive Spa is a must or hire a bike and make your way to Four Mile Beach. In the evening there is an array of dining experiences awaiting you. The resort's signature restaurant, Sublime Bar & Grill serves some of the best cuisine you'll find in the region and uses the freshest ingredients to create a savoured contemporary Australian menu. The restaurant is located on the ground floor overlooking the stunning lagoon pool. Enjoy breakfast daily from 7.00Am - 10.00Am, lunch from 12pm - 4pm and dinner from 6.00Pm - 8.30Pm. The resort is the perfect base from which to experience all this amazing region has to offer. Port Douglas offers an abundance of exciting activities with the rainforest and the reef close by. Experience the Flames of the Forest live stage and dinner experience, welcome the day with a hot air balloon adventure, explore the Daintree World Heritage listed national park by 4WD and take a helicopter ride out over the Great Barrier Reef. Crocodile farms, Skyrail and white water rafting are just a few more adventures on offer. Combining a tranquil Tropical North Queensland setting with five-star resort facilities and professional service, this resort in the heart of Port Douglas is the perfect setting for your next getaway. ... more   less 

Additional Information about Peppers Beach Club Port Douglas

Address: 20-22 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly Outrigger Beach Club)
Region: Australia > Queensland > Port Douglas
Price Range: €134 - €306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Beach Club Port Douglas 5*
Number of rooms: 100
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Also Known As:
Peppers Beach Club Port Douglas Hotel Port Douglas
Peppers Beach Port Douglas
Peppers Beach Hotel Port Douglas
Hotel Style:
#3 Spa Hotel in Port Douglas
#4 Family Hotel in Port Douglas
#8 Top resorts Hotel in Port Douglas
#11 Luxury Hotel in Port Douglas
#17 Romantic Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Beach Club Port Douglas staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can stretch the budget, great to get the rooms with direct access to the lagoon pool. Well worth it.”
 of 5 bubbles Merryn51, 28 Nov 2016 | Read review
“Further from main road may be quieter, we never had a problem though.”
 of 5 bubbles BH3surf, 21 Nov 2016 | Read review
“Ask for room 102 it has a private pool”
 of 5 bubbles CarolineL484, 19 Nov 2016 | Read review
“Unfortunately you will hear pool noise in all rooms.”
 of 5 bubbles samanthaa460, 16 Nov 2016 | Read review
“Get a swim out or ground level easy beach access room”
 of 5 bubbles Psychmyke, 15 Nov 2016 | Read review
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