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Reef Resort Port Douglas

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Traveller (218)
Room & Suite (273)
Pool & Beach (133)
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Overview
  • Excellent21%
  • Very good41%
  • Average22%
  • Poor10%
  • Terrible6%
Travellers talk about
“bedroom villa”(45 reviews)
“kids playground”(10 reviews)
“two storey”(14 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (685)
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147
260
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44
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147
260
151
69
44
Show reviews that mention
All reviewsbedroom villakids playgroundtwo storeymain poolbathroom upstairsbreakfast was includedbbq areafamily holidayshuttle busescooked breakfasthired a carliving areaself containedtown centrepool towelsthree bedroombbq facilities
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1 - 5 of 671 reviews
Reviewed 3 weeks ago via mobile

I stayed in Villa 62 Next to the main pool and resturant. It was immaculately presented; the pool was within 1 mins walk and the reception as close. Although I didn't have a car, I didn't really need one as mini buses pulled up every...More

3  Thank Maise2013
Reviewed 4 weeks ago

We were given 2 bedrooms for just 2 people which was great for storage, The pools are lovely and the staff helpful. the breakfast was good with it initially beeing cooked to order, The wi fi is not good and is restricted to reception/pool area...More

2  Thank iaindaza
Reviewed 27 January 2018 via mobile

We picked this resort because breakfast was included in the deal and the pictures of the pool looked amazing when looking for a place to stay (9 nights). We were not disappointed. This has to be one of the best resort pools in Port Douglas,...More

1  Thank Robert F
Response from Kassandra S, General Manager at Reef Resort Port DouglasResponded 14 March 2018

Dear Robert Thank you for your lovely feedback. We are pleased that you enjoyed your family holiday, and found our location and facilities to be satisfactory. We are glad you enjoyed time at in our resort pool - our little piece of paradise! We look...More

Reviewed 22 January 2018 via mobile

Unfortunately as soon as we walked in our room I knew our stay (in our room) wasn't going 2 be a great 1. We have 3 boys between 11-15 & we only had 2 small bedrooms so with 1 of the boys in the lounge...More

Thank Karen D
Response from Kassandra S, General Manager at Reef Resort Port DouglasResponded 14 March 2018

Dear Karen Thank you for your review. Given specific details in your review, such as - mini fridges (which we do not have at Reef Resort), and swimming nets on the beach (being closer to Reef Club Resort, which is a different resort to Reef...More

Reviewed 19 January 2018

Accomodation & facilities were tired & delapidated, rooms dirty, carpet worn out, fans filthy, doors & door handles were stained with filth, checked in & straight back out. Management were understanding & helped us relocate next door to their sister hotel.More

2  Thank Mark R
Response from Kassandra S, General Manager at Reef Resort Port DouglasResponded 14 March 2018

Dear Mark Thank you for your review. I am very sorry to hear that you were disappointed with the accommodation and will certainly use your feedback to assist us in making improvements. I am glad that we were able to assist with arranging alternative accommodation....More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$132 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Top resorts Hotel in Port Douglas
#26 Luxury Hotel in Port Douglas
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$132 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Top resorts Hotel in Port Douglas
#26 Luxury Hotel in Port Douglas
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (218)
Room & Suite (273)
Pool & Beach (133)
Dining (41)
Amenities (42)
Questions & Answers
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VISCIO
7 January 2018|
AnswerShow all 2 answers
Response from Andrew M | Reviewed this property |
Pools are huge. Not all rooms renovated
0
Votes
133linh
27 February 2017|
AnswerShow all 4 answers
Response from Mike H | Reviewed this property |
Hi. Not sure when it changed over to Rydges, but it was good late last year. We didn't have a lot to do with the management team as the homes are self catering unless you go to the restaurant. The grounds, pools and roads... More
1
Vote
MelCraw
15 February 2017|
AnswerShow all 2 answers
Response from kundalini2011 | Reviewed this property |
I organised my stay online!
0
Votes
Room Tips
"near the reception got a chance of picking up wifi"
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"An apartment by the pool would be a good choice :)"
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"One that is close to the pool"
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"I would say any of the Villas would be great."
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