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Mantra PortSea

05/06/2017 06/06/2017
1 room 2 adults 0 children
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1,326 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
Sydney, Australia
Reviewed 1 week ago

The Mantra Portsea was a Mediterranean feel whitewashed complex the was very comfortable. Nice pool & swim up bar - A little too cold for that (I know that sounds strange right?) We stayed in the ground floor, one room self catering unit with very comfortable King sized bed, good sized kitchen with all the kitchen appliances in good order...

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Helpful?
Thank 23rossb
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Great to hear you loved Mantra PortSea. We appreciate the specific feedback as it allows us to better our overall guest experience. We can't wait to have you back soon!

Geelong & Bellarine, Australia
Reviewed 1 week ago

overall very good. Once in a nice room we loved the resort. The pool is well maintanined and it was not busy so easy to get a space aroudn the pool. Love how close it is to the beach. Would stay here again

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Thank janewB5247IO
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thank you for the wonderful review, so when are you coming back? We can't wait to have you visit soon!

Melbourne, Australia
Reviewed 1 week ago

Perfect resort,ticked all the boxes for our stay.Lovely rooms with a great swim up bar.Dont need to fly half way around the world the have warm weather and a relaxing holiday,3 hour flight from Melb and your there.

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Thank moonman19
Tom L, Front Office Manager at Mantra PortSea, responded to this review

It sounds like you totally embraced a true tropical holiday- sunbathing, cocktails, dips in the pool...pure relaxation. Such a boinus Melbourne is only a short flight away from paradise.

Auckland
Reviewed 1 week ago

Close to town but not to close - a 10 minute walk. Great pool area for the kids or the beach is close if preferred. The staff are very diligent and ustomer focussed, proactively assisting on any issues

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Helpful?
Thank russellAuckland
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thank you for taking the time to review our hotel. We are very proud of our staff and are glad the pool is perfect for all the family.

south australia
Reviewed 1 week ago

How many connecting pools can be accommodated in one hotel location? And courtyards surrounded by white arched verandah buildings. Was lovely - though low season, so was quiet. There is also a decent lap pool which I reckon is about 20 - 25 m long. Rooms not serviced (also has its upside) but can restock your room from front desk....

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Thank digssouthaustralia
Cdid, Front Office Manager at Mantra PortSea, responded to this review

Thanks for taking the time to write a great review! By the sounds of it you had a wonderful stay, so easy to escape and relax when chilling around the pool especially when it's quiet! Warmest regards, Tom Front Office Manager

Avoca, Australia
Reviewed 2 weeks ago

Loved our stay. CBD is in walking distance but easier with a car. Pool and surroundings is beautiful. Short stroll to the beach. Not a lot of places to eat out in the area but excellent of selections in town.

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Thank P1931PYtraceyh
Cdid, Front Office Manager at Mantra PortSea, responded to this review

We love that you love us! From our ideal location, to the beautiful resort surroundings. Thank you for the wonderful review, so when are you coming back? We can't wait to have you visit soon!

Reviewed 2 weeks ago

Poor service poor cleaning. No free wi-fi cause we didn't book direct though company. What a joke. Front counter could not give a crap about any needs we brought up to them. Pool nice breakfast nice service poor

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Thank stephenkC2947OX
Cdid, Front Office Manager at Mantra PortSea, responded to this review

Thank you for taking the time to write your review. I'm disappointed to hear that you did not thoroughly enjoy your stay with us.

Sydney, Australia
Reviewed 2 weeks ago

Staff are very friendly and helpful, but the facilities need updating. Room cleanliness can also be improved. There were some type of animal droppings in the spare blanket in one of the rooms and I found a pair of sunglasses under the bedside table which didn't belong to us so not sure the room was vacuumed properly. Good pool and...

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Helpful?
Thank thaisb70
Cdid, Front Office Manager at Mantra PortSea, responded to this review

Thanks so much for taking the time to write in. We are sincerely disappointed to hear of these issues and management has investigated them to rectify. As our team grows we strive to implement consistent and high standards with our training and development to ensure a pleasant stay, it is with your valued observations that helps ensure the details are...

SYDNEY AUSTRALIA
Reviewed 3 weeks ago

Staff were so friendly & helpful. Breakfast could have more variety but was adequate for price. One gripe is that dirty linen & rubbish from some apartments was left in corridor for 2 days!!! Not good! Need to relate to clients what procedure for garbage disposal. Some lights & fans were kept on for days on balconies. Waste of electricity....

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Helpful?
Thank EDDIE25_9
Cdid, Front Office Manager at Mantra PortSea, responded to this review

Thank you for your review, we appreciate your feedback. We're sorry to hear about the issue with the linen, and will discuss with our housekeeping team. The information about garbage disposal can be found in our welcome letter, which every guest received upon arrival. I shall also pass on your gripe about the electricity wastage to Mother Nature- I'm sure...

Canberra, Australia
Reviewed 3 weeks ago

From my perspective, reception were superb in terms of advice, suggestions on trips/options/tours etc. My room had access to a separate swimming pool which was a major plus. Hotel was a short 10 minute walk into Port Douglas, which was ideal.

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Helpful?
Thank 538cherylj
Tom L, Front Office Manager at Mantra PortSea, responded to this review

So glad to hear you had such a fantastic holiday with us. Thank you for taking the time to share your Mantra experience. It sounds like you left feeling refreshed and relaxed, just what you needed I'm sure. We hope to welcome you back soon.

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled amongst North Queensland's tropical rainforests, Mantra PortSea is a short walk to golden beaches and Port Douglas main tourist strip, Macrossan Street which offers an abundance of restaurants, shops, bars and clubs. At Mantra PortSea there are almost too many relaxation choices, there are three swimming pools with the large central lagoon featuring a swim-up pool bar with water slide, spas and waterfalls surrounded by magnificent Golden Canes and vivid Haliconias. For activity-seekers there is a fully-equipped gymnasium and tennis court. The PortSea Massage & Beauty Day Spa offers plenty of opportunity for pampering and relaxation with a full range of massage and beauty treatments. Guest services include baby sitting services, a guest laundry, undercover car parking, an internet room, arrival and departure lounge plus our booking services can organise tour bookings to the reef, rainforest and other local attractions. Situated between the seascape of Four Mile Beach and Port Douglas Village, the property offers hotel rooms, and one and two bedroom suites or two bedroom apartments. All hotel rooms, studios and apartments feature air-conditioning, ceiling fans, flat screen TV, DVD player, movies on demand, mini-bar on request and tea and coffee making facilities. One and two bedroom studios and two bedroom apartments boast the added convenience of kitchenette facilities and the comfort of a two person spa bath and private balcony. From your courtyard or balcony the sights and sounds of the tropical north will provide a carefree holiday environment for the whole family. Tropical North Queensland is famous for the reef, rainforest and numerous adventure activities that can be undertaken. Four Mile Beach (just one minute's walk from the resort) is a unique stretch of beach that looks out over the Coral Sea. All tours can be booked by the reception tour desk. Holidaymakers looking for cosmopolitan sophistication set against the backdrop of the Coral Sea should look no further than Mantra PortSea. ... more   less 

Additional Information about Mantra PortSea

Address: 76 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
Region: Australia > Queensland > Port Douglas
Price Range: €72 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra PortSea 4*
Number of rooms: 145
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Also Known As:
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Hotel Style:
#7 Spa Hotel in Port Douglas
#11 Top resorts Hotel in Port Douglas
#18 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
#26 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Mantra PortSea staff and other travellers.
13 questions
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Questions? Get answers from Mantra PortSea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the outside of the building, away from the pool, are much quieter.”
spillas57, 28 Apr 2017 | Read review
“Lagoon pool front rooms are great with pool lounges and a swim up bar they are good value.”
trevorh360, 25 Apr 2017 | Read review
“Choose a better room at another hotel for a cheaper price.”
Erin5454, 23 Apr 2017 | Read review
“Stay somewhere else”
Barking31, 11 Apr 2017 | Read review
“Rooms that face the pool are lovely.”
Robbie77, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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