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Mantra PortSea

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Mantra PortSea
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1,254 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
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San Jose, California
Reviewed 5 days ago NEWvia mobile

On the website this hotel sounds really good. In reality is a disappointment below average hotel. It's a 15min in the heat walk to town. If you have a car you'll prob just end up driving 3 mins to town, so there's in my opinion you can save a lot more money getting a hotel 20 more seconds drive down...

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Helpful?
Thank willyllera
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thank you for taking the time to review your stay at Mantra PortSea. Firstly, I wish to apologize for the faults with your initial room. This is definitely not our standard, and I shall discuss your concerns with the relevant management. I also appreciate your feedback in regards to the furnishings in the room- we are currently discussing apartment upgrades...

Melbourne, Australia
Reviewed 6 days ago NEW

The facilities were great. Pools perfect for the little ones and our room was spacious and comfortable. Unfortunately, there is a major lack of customer service that needs to be addressed. Please fix!

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Thank KaiserMelb
Melbourne, Australia
Reviewed 1 week ago NEW

The portsea mantra was very clean.Staff were friendly and assisted with all our enquiries. The resort was within walking distance to the beach and city centre. Overall we were very happy at the Portsea Mantra. Highly recommended.

Review collected in partnership with this hotel
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1Thank rosiel778
Adelaide, Australia
Reviewed 1 week ago

Nice hotel..clean .....quiet and peaceful environment ....nice relaxation even for family...well maintained rooms....bit far from town centre but can manage with short stroll or transport system...no restaurant in the hotel ,so bit disappointing

Review collected in partnership with this hotel
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Helpful?
Thank miltonc309
Tom L, Front Office Manager at Mantra PortSea, responded to this review

So glad to hear you had such a fantastic holiday with us. Thank you for taking the time to share your Mantra experience. It sounds like you left feeling refreshed and relaxed, just what you needed I'm sure. We hope to welcome you back soon.

Melbourne, Australia
Reviewed 1 week ago

We stayed for 5 nights and didn't want to leave. The staff were fantastic, the resort was beautiful and the ease of booking tours and transfers made it even better. Staff were excellent! We will definitely recommend to everyone!

Review collected in partnership with this hotel
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Thank P8927EIemilym
Tom L, Front Office Manager at Mantra PortSea, responded to this review

So glad to hear you had such a fantastic holiday with us.!Thank you for taking the time to share your Mantra experience and I wholeheartedly agree with your sentiments about our staff- they are exceptional! It sounds like you left feeling refreshed and relaxed, just what you needed I'm sure. We hope to welcome you back soon!

Shirley, United Kingdom
Reviewed 1 week ago

My time at the mantra Portsea was a good one The good points are staff are very helpful and the hotel is near to the beach and the high street. My one complaint is that there was no housekeeper as they considered staying at the hotel for that period of time a short stay which I found strange

Review collected in partnership with this hotel
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Helpful?
Thank nikki r
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thanks so much for taking the time to write in. Great to hear you loved Mantra PortSea. We appreciate the specific feedback as it allows us to better our overall guest experience. We can't wait to have you back soon!

Greensborough, Australia
Reviewed 1 week ago

Room could have been cleaner. Hard to find way around complex. Pools were well maintained. Building works were going on which we weren't advised of beforehand. Located a short trip to Port Douglas shops and Marina.

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Thank 681ashleyr
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thanks so much for taking the time to write in. Great to hear you enjoyed Mantra PortSea. Our external painting works have been advertised since October 2016. We appreciate the specific feedback as it allows us to better our overall guest experience. We can't wait to have you back soon!

Sydney, Australia
Reviewed 1 week ago

My Dad and I stayed for 5 nights at the Mantra Port Sea, there are a number of other Mantra hotels in the area, this one was great. We had a studio room, nice and spacious, only problem was we had requested twin and it was a double, so house keeping had to change it round, which they did super...

Review collected in partnership with this hotel
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Helpful?
Thank X4382NLsaraf
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thanks so much for taking the time to write in. Great to hear you loved Mantra PortSea and our fabulous staff! We appreciate the specific feedback as it allows us to better our overall guest experience. We can't wait to have you back soon!

Gatineau, Canada
Reviewed 1 week ago

We appreciated our stay at the Mantra Port Sea! This is a gem of a hotel. Located just a minute from mains street Port Douglas, or 5 by foot, it offers a beautiful environment with 3 pools to choose from. Convenient underground parking and continental breakfast optional on site. We would recommend this hotel without any hesitation!

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Helpful?
Thank Andre-Tali
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thanks for taking the time to write a great review! We absolutely agree that our location is ideal and that breakfast- scrumptious! By the sounds of it you had a wonderful stay, and we can't wait to welcome you back!

Reviewed 2 weeks ago via mobile

It is such a shame that I can't review this place higher than 1 star as it has the bones of a great place however we booked our stay directly with the hotel over the phone 3 weeks ago and they failed to inform us when we booked that the hotel would be under taking a revamp whilst we were...

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Helpful?
Thank TjaDgr
Tom L, Front Office Manager at Mantra PortSea, responded to this review

Thank you for your honest feedback relating to your recent stay. It is unfortunate to hear that you didn't not enjoy your tropical getaway with us. I am disappointed to hear of your confusion surrounding the external painting works, even though the notice informing our guests about the external painting of the building has been displayed on all websites, including...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Nestled amongst North Queensland's tropical rainforests, Mantra PortSea is a short walk to golden beaches and Port Douglas main tourist strip, Macrossan Street which offers an abundance of restaurants, shops, bars and clubs. At Mantra PortSea there are almost too many relaxation choices, there are three swimming pools with the large central lagoon featuring a swim-up pool bar with water slide, spas and waterfalls surrounded by magnificent Golden Canes and vivid Haliconias. For activity-seekers there is a fully-equipped gymnasium and tennis court. The PortSea Massage & Beauty Day Spa offers plenty of opportunity for pampering and relaxation with a full range of massage and beauty treatments. Guest services include baby sitting services, a guest laundry, undercover car parking, an internet room, arrival and departure lounge plus our booking services can organise tour bookings to the reef, rainforest and other local attractions. Situated between the seascape of Four Mile Beach and Port Douglas Village, the property offers hotel rooms, and one and two bedroom suites or two bedroom apartments. All hotel rooms, studios and apartments feature air-conditioning, ceiling fans, flat screen TV, DVD player, movies on demand, mini-bar on request and tea and coffee making facilities. One and two bedroom studios and two bedroom apartments boast the added convenience of kitchenette facilities and the comfort of a two person spa bath and private balcony. From your courtyard or balcony the sights and sounds of the tropical north will provide a carefree holiday environment for the whole family. Tropical North Queensland is famous for the reef, rainforest and numerous adventure activities that can be undertaken. Four Mile Beach (just one minute's walk from the resort) is a unique stretch of beach that looks out over the Coral Sea. All tours can be booked by the reception tour desk. Holidaymakers looking for cosmopolitan sophistication set against the backdrop of the Coral Sea should look no further than Mantra PortSea. Maintenance Notice As part of ongoing improvements, Mantra PortSea will be undertaking a full property repaint of the exterior building from 14 November until 31 March 2017. During this time there will be minimal disruption to guests. The Mantra PortSea management team wish to apologise in advance for any disturbance this may cause. ... more   less 

Additional Information about Mantra PortSea

Address: 76 Davidson St, Port Douglas, Queensland 4877, Australia (Formerly BreakFree Portsea Resort)
Region: Australia > Queensland > Port Douglas
Price Range: €71 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra PortSea 4*
Number of rooms: 145
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Also Known As:
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Hotel Style:
#8 Spa Hotel in Port Douglas
#11 Top resorts Hotel in Port Douglas
#19 Luxury Hotel in Port Douglas
#23 Romantic Hotel in Port Douglas
#26 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Mantra PortSea staff and other travellers.
12 questions
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See all questions (12)

Questions? Get answers from Mantra PortSea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“B rooms are like a cave”
  • Dirt on chair
  • dried food on fridge door and floor
  • garbage not cleaned out
  • dryer cord
  • dirty bedroom floor
  • Mud left by maitenance
  • dirty and worn out
  • very tired fridge
 of 5 bubbles Carnarvon50, 25 Feb 2017 | Read review
“If you want peace and quiet - ask for a room away from the ain pool and beware of the stairs and no lift!”
 of 5 bubbles TravellingJR, 15 Feb 2017 | Read review
“Apartments looking out to pool add more atmosphere”
 of 5 bubbles lsellaro, 15 Jan 2017 | Read review
“no lifts available especially if you have big suitcase to carry.”
 of 5 bubbles heley0424, 22 Nov 2016 | Read review
“Request a swim out room.”
 of 5 bubbles brianjohnglover, 3 Nov 2016 | Read review
5 of 5