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Port Douglas Sands Resort

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Port Douglas Sands Resort
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Stayed in number 27, both bedrooms have air-cons as does the main area. New kitchen and all you need to enjoy your stay. Catch the local bus to and from town, just wave it down. Love the pool and bbq. Breakfast is good, bring your own fruit & yoghurt to complement the cereal etc. Management are very friendly and helpful.... More 

Helpful?
Thank Whatup69
Melbourne
1 review
Reviewed 26 October 2016

Immaculate property - gardens, pool and apartment were excellent. The continental breakfast and sandpit by the pool were a bonus! Even though it was peak season the resort was nice and quiet. Easy drive to town, perfect for our young family (11 month old and 3 year old). Would highly recommend staying here.

Helpful?
Thank Akaeser
Australian Capital Territory, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 October 2016 via mobile

We Stayed in a two bedroom unit very clean and self sufficient right near the pool, with an amazing view, the pool was nice and cool very inviting on such a warm day, the gardens were nicely maintained with a gorgeous arrangement of plants which insured plenty of shade, the staff were amazing always around to help with all in... More 

Helpful?
Thank Hilbiliangel
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

My daughter is staying at the Port Douglas Sands Resort for 9 months. The resort is in a convenient spot close to the beach and the town is just down the road. The unit itself has been renovated and everything is brand new and clean. The pool area is great and relaxing as well as having a barbecue right there... More 

Helpful?
Thank Lindy377
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

We had a perfect family holiday! It was reasonably priced, close to everything and was run by a beautiful family who went above and beyond .. The room was decent size and very clean ! The Kids had a ball in the pool and in general. The pool and garden area was well kept. The staff were very helpful in... More 

Helpful?
Thank Kelzip78
Sydney, Australia
1 review
Reviewed 20 October 2016

My husband and I spent a relaxing week at the resort. We found it to be a lovely place to spend the week. The staff very helpful, Ron in the café a delightful man. Our unit was very clean and comfortable, the pool and the garden area was neat and tidy. The free breakfast and internet was a bonus. This... More 

Helpful?
Thank stansonlygirl
Adelaide, Australia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016 via mobile

Positives: 1. Rooms good size 2.Pool is lovely 3. Kitchen is well stocked with appliances( great for families on a budget wanting to cook) Negatives: 1.Mold in bathroom drain (brought this to managements attention, instead of an apology and a we will deal with it we were provided excuses). After mold cleaned drain still full of hair. Picture provided. 2.... More 

Helpful?
Thank Ausparky
Amanda F, Manager at Port Douglas Sands Resort, responded to this review

Dear Guest, I am very disappointed to read this review, we stand by our high level of cleanliness which is evident in the other guest reviews on this website. Upon inspection the only mould found in this apartment, pointed out by the guest, was inside the bathroom sink drain. The guest went to extraordinary lengths to locate this, by dismantling... More 

Melbourne, Australia
1 review
Reviewed 27 September 2016

We stayed 6 nights in a 2 bedroom apartment the rooms were a decent size plenty of room for a family of 4 the rooms were very clean and tidy with a complete kitchen witch was great as we were on a budget the pool and surrounding garden were neat and well maintained free Wi-Fi and breakfast were just a... More 

Helpful?
Thank southkane5
1 review
Reviewed 26 September 2016 via mobile

The pool here is very nice, perfect for children and adults alike. The free wifi was also very much appreciated. However, the rooms are very dated, the fan in the second bedroom made a loud clicking sound (most unfortunate as we don't enjoy AC throughout the night) and the smell of other people's second hand, stale cigarette smoke enveloped our... More 

Helpful?
Thank Lara B
Abu Dhabi, United Arab Emirates
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 September 2016

When you enter it looks great but only once you check out the room you would get turned off. The rooms are regular sized but unfortunately AC is provided in only one room, so the other rooms get quite stuffy and hard to sleep in. The rooms are by the road so the noise level is quite high. Furniture is... More 

Helpful?
Thank feron15
Amanda F, Manager at Port Douglas Sands Resort, responded to this review

Dear Guest, It is disappointing to hear that you were not satisfied with your stay. Please keep in mind we are a 3.5 star establishment. Our rates are very competitive, the breakfast is complimentary as is the WiFi. Complimentary breakfast is not something usually on offer when booking self-contained accommodation, this can be a big saving, especially for families. We... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Port Douglas Sands Resort holiday apartment and short-term rental accommodation is an easy distance to the bustle of Macrossan Street, the Sheraton and Marina Mirage complex, golf course and beautiful Four Mile Beach (only 400 metres away). ... more   less 

Additional Information about Port Douglas Sands Resort

Address: Cnr Mahogany And Port Douglas, Port Douglas, Queensland 4871, Australia (Formerly Quest Port Douglas Resort)
Region: Australia > Queensland > Port Douglas
Price Range: €81 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Port Douglas Sands Resort 3.5*
Number of rooms: 14
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Also Known As:
Port Douglas Sands Hotel Port Douglas
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Questions & Answers

Questions? Get answers from Port Douglas Sands Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 27 it's fully airconditioned..”
 of 5 bubbles Whatup69, 30 Oct 2016 | Read review
“Request a room away from the busy main road.”
 of 5 bubbles grahamo476, 21 Jul 2016 | Read review
“Room on bottom floor for kids to pool”
 of 5 bubbles , 6 Jun 2016 | Read review
“If you like to sleep in, you may like a room away from Port Douglas Road”
 of 5 bubbles tbatch2015, 5 Jun 2015 | Read review
“Some rooms have been recently renovated”
 of 5 bubbles marypF2024OW, 6 Apr 2015 | Read review
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