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Sheraton Grand Mirage Resort, Port Douglas

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Traveller (474)
Pool & Beach (85)
Storyboard
Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor3%
  • Terrible4%
Travellers talk about
“seafood buffet”(25 reviews)
“feast restaurant”(17 reviews)
“daintree lounge”(6 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Grand Mirage Resort, Port Douglas
Special Rate: Escape to the Tropics!
Hotel deals
Offers from Sheraton Grand Mirage Resort, Port Douglas
Special Rate: Escape to the Tropics!
Hotel deals
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (636)
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614 results
Traveller rating
313
174
75
25
27
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LanguageEnglish
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313
174
75
25
27
Show reviews that mention
All reviewsseafood buffetfeast restaurantdaintree loungepool barlagoon roomin room diningduty managerdirect accessmain restaurantsalt watertour deskthe great barrier reefpool siderooms are greatfour mile beachwe loved our staystinger season
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1 - 5 of 614 reviews
Reviewed today via mobile

I stayed here while visiting Queensland and it was lovely! Staff are on top of the world, super friendly and lovely. They made my staff a whole lot better! The city is beautiful and will definitely be visiting again

Thank ShannonWhite73
Hotel's Favourite
Reviewed 6 May 2018

In all my travels for both business and pleasure I have never experienced such fantastic service from each and every staff member at this stunning resort. Everyone was friendly, helpful and happy which added an extra bit of sparkle. The resort is beautiful with tropical...More

4  Thank Mia L
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded 15 May 2018

Dear Mia L, Thank you for taking the time to write a review on Trip Advisor after your recent visit to us here at the Sheraton Grand Mirage Resort Port Douglas. We are pleased that you had an enjoyable stay and we appreciate your lovely...More

Reviewed yesterday via mobile

The hotel is very new, very good rooms, good food, a beautiful pool all around the hotel. The beach in front of the hotel is not proper for swim due to Jellyfish. The pool is not heated, I’ve being there in June (winter) and it...More

Thank Ro S
Reviewed yesterday

We stayed to attend a wedding and the hotel was a great place for a large group to all stay but not to be under everyones feet all the time. The resort is expansive on huge grounds and even though we stayed for 5 nights...More

Thank Williams17
Reviewed yesterday via mobile

Sheraton Grand Mirage Port Douglas is an amazing resort. The rooms are spacious, clean and the beds are comfortable. The bathroom has plenty of space and a good corner bath/shower. The resort has amazing lagoon pools to swim in and it never felt crowded, even...More

Thank Tony A
View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$194 - US$634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Port Douglas
#7 On the Beach Hotel in Port Douglas
#15 Luxury Hotel in Port Douglas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$634 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Port Douglas
#7 On the Beach Hotel in Port Douglas
#15 Luxury Hotel in Port Douglas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (474)
Pool & Beach (85)
Room & Suite (75)
Dining (18)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
HROxon
4 June 2018|
AnswerShow all 4 answers
Response from GillianClan44 | Reviewed this property |
Hi stayed in villa 156. Wifi is good and was included as Sheraton guest. Parking is undercover and close to villa. Depending on which villa there is a 5 minute walk to the main building and facilities. 20 minute walk into... More
1
Vote
Pinkie01
25 May 2018|
AnswerShow all 3 answers
Response from Steve M | Property representative |
Dear Pinkie01, Our Seafood Buffet along with our Breakfast Buffet is popular with both locals and guests alike! We have various buffet stations on these nights within our Feast Restaurant. Some of these include fresh and... More
0
Votes
adbdcd
7 April 2018|
AnswerShow all 2 answers
Response from romred4 | Reviewed this property |
Hi You could all fit. I would say the room is a typical size. Probably not worth additional money for separate rooms. Enjoy!
1
Vote
Room Tips
"High floor away from main pool area"
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"Rooms with garden view are very quiet."
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"If you pay the extra for a lagoon room make sure you have access to the large pools and are not at the back..."
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"Don’t waste your money on the direct lagoon access rooms. Nice idea, but not very useful."
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