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Sheraton Grand Mirage Resort, Port Douglas

Traveller (640)
Room & Suite (109)
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Overview
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Port Douglas Road, Port Douglas, Queensland 4877 Australia See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
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Offers from Sheraton Grand Mirage Resort, Port Douglas
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (779)
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750 results
Traveller rating
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All reviews seafood buffet feast restaurant lagoon room pool bar in room dining duty manager direct access main restaurant salt water shuttle service main pool shuttle bus four mile beach the great barrier reef tennis courts minute drive school holidays
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1 - 5 of 750 reviews
Reviewed yesterday

We really enjoyed our 4 night stay at this hotel. The property was beautifully kept and felt tropical. The staff was friendly and the restaurant food was very good. Our room was a perfect size with all the amenities we needed. I loved the view...More

Date of stay: January 2019
Thank Scotudy
Reviewed 2 days ago

This was an amazing hotel at a great property just by the beach. During the peiod we visited the beach was closed for safety reasons but the huge saltwater pools (9 of them altogether) was compensating for this. There is great poolside beach sunbeds and...More

Date of stay: December 2018
Thank tessto2018
Reviewed 2 days ago via mobile

Stayed at the Sheraton Grand Mirage Port Douglas and while the resort is beautiful and the rooms great the resort is let down by lack of service and overpriced food and drink. Average buffet breakfast almost $100 AUD for 2 adults and 1 child and...More

Date of stay: January 2019
1  Thank 978markjones
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded yesterday

Hi 978markjones, Thank you for your review following your stay. Your comments are truly valued however concerning that service expectations in some areas has left a less than a favourable impression on the rest of your stay. Your detailed feedback is important to us and...More

Reviewed 2 days ago

I'll start with the bad: DO NOT use the tour desk. One would imagine that they would actually try to provide proper advice or guidance but as they are compensated by commission, you can forget about caring for you. Unfortunately for us we pre-booked diving...More

Date of stay: December 2018
1  Thank ronandsam
Reviewed 3 days ago

A large resort located right on the beach with many pools to choose from. They have some great rooms with access to the pool, right from your balcony which is great. There some areas of the hotel which need to be fixed or updated. So...More

Date of stay: January 2019
Thank tiges88
View more reviews
About
Description
The only beachfront property on famous Four Mile Beach, Sheraton Grand Mirage Resort Port Douglas is an iconic piece of paradise in Tropical North Queensland. Situated between two World Heritage wonders, Great More Barrier Reef and Daintree Rainforest, it denotes a treasured tropical getaway. Awarded the Best Refurbished Accommodation for 2017 by Queensland Hotels Association, the Resort boasts five-star guest rooms, suites and villas offering captivating views of the lagoon pools and tropical gardens, and features 2 hectares of swimmable lagoon pools, an 18-hole golf course and private poolside cabanas. Starwood Preferred Guest ® Members may receive special accommodation and dining discounts when booking direct. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Spa
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
295
Price range
US$182 - US$391 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Mirage Port Douglas Resort
Also Known As
Sheraton Mirage Port Douglas Hotel Port Douglas
,
Sheraton Port Douglas
,
Port Douglas Sheraton
Location
Australia > Queensland > Port Douglas
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
295
Price range
US$182 - US$391 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Mirage Port Douglas Resort
Also Known As
Sheraton Mirage Port Douglas Hotel Port Douglas
,
Sheraton Port Douglas
,
Port Douglas Sheraton
Location
Australia > Queensland > Port Douglas
Photos
Traveller (640)
Room & Suite (109)
Pool & Beach (94)
Dining (24)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Tour26064511395
1 December 2018|
AnswerShow all 4 answers
Response from Ian W | Reviewed this property |
Any of the Lagoon connected rooms i.e. the rooms with direct entry to the Lagoon pools. Our room did not have a pool ladder but it still had a little outdoor deck area that would suffice for what you are suggesting.
0
Votes
MsBozone
8 November 2018|
AnswerShow all 4 answers
Response from Steve M | Property representative |
Dear MsBozone, Thanks for reaching out. Our standard voltage system is 230V 50Hz here in Australia. Should you wish to use an appliance that is 110/120 US voltage, you will need to bring a step down transformer to... More
0
Votes
trixi28
11 October 2018|
AnswerShow all 2 answers
Response from Steve M | Property representative |
Hi trixi28, We have a fantastic spa that is not on site here at the Resort but at Niramaya of which we provide a door-to-door service for. They collect you from our lobby with and deliver you to their beautiful location and... More
0
Votes
Room Tips
"A room with direct access to the pool."
tiges88
3 days ago
Read review
"get a view"
Marielena68
2 weeks ago
Read review
"Don’t get a room on the south side if it is raining."
Gary2211
3 weeks ago
Read review
"I wish I got a pool access room"
Hpulja
11 Dec 2018
Read review
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