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Grosvenor in Cairns

Agoda.comUS$80*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$127*
US$80*
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US$98*
US$98*
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Grosvenor in Cairns
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132 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Cessnock, Australia
Reviewed 8 December 2013

Grosvenor apartments separate themselves by their personalised service, a husband and wife team who really do try to ensure your stay is perfect. As an example, the air conditioning wasn't working properly in our room and Brian immediately not only found us another room but helped us move all our things over. We left our luggage with them while we...

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Helpful?
Thank hopkinson
Brian099, Manager at Grosvenor in Cairns, responded to this review

We do appreciate you taking the time to leave a review and thank you for your comments and feedback. We do everything we can to ensure our guests have the best stay possible at Grosvenor in Cairns but occasionally things do go wrong or break down and when they do, it's our job to rectify the situation as soon as...

Wakefield, United Kingdom
Reviewed 17 October 2013

We stayed in the Grosvenor in July for three nights. We had a two bedroom apartment which had everything you could possiby need. The reception staff were very helpful, and aided and abetted by a delightful spaniel, lots of tail wagging but no barking. We were allowed a late check out at no cost which was great. We enjoyed our...

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Helpful?
Thank Hilary M
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you Hilary for taking the time to leave a review. We appreciate your comments and are really pleased you enjoyed your accommodation so much, indeed your short holiday in Cairns. 'Jazz' (the tail wagging spaniel) gets very exited by new arrivals and just wants to get a pat from everyone. Although the 2 bedroom apartments do have "all you...

Reviewed 17 October 2013

This is a good place to stay.Rooms are spotless,quiet,plenty of undercover car parking,very helpful reception and tour desk.Check in was a breeze,and the lovely lady on reception had booked us on a few tours we wanted to do,all we had to do was relax and enjoy the visit.

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Helpful?
Thank brfromtheisa
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to post a review; they are all helpful in our endeavors to provide the best service possible to our guests. Your comments are appreciated and we have passed them onto Pam who is a very valuable asset to our reception desk as she has allot of local knowledge in relation to tours and activities...

Auckland Region, New Zealand
Reviewed 10 October 2013

We recently stayed six nights at the Grosvenor. The rooms were spacious and had everything we needed-except to say that whenever we used the AC,a pump would come on and make a loud noise. We contacted management who did offer us another room,but by then we had settled into our room and we decided not to move. We stopped using...

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Helpful?
Thank Bundle38
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review of your stay at Grosvenor in Cairns and we are glad that you found the apartment spacious and containing everything you needed. The pump on the air-conditioner was found to be faulty and was replaced soon after you checked out. As soon as the problem was bought to our attention...

Geelong, Australia
Reviewed 21 September 2013

My husband and I stayed 10 nights at the Grosvenor Apartments early in September. We had an online special which included discounted accommodation and a dinner voucher at a nearby Italian restaurant which was very good value. Both Brian and Anne were extremely helpful and knowledgeable about all the attractions and tours available in Cairns and gave us a lot...

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Helpful?
1Thank Barb C
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review and for your positive comments about your accommodation and our service to you. Our website only 'Hot Deal' is great value for just the accommodation but then there are the added bonuses of the Restaurant Voucher, arrival transfer by taxi and the tour booking discounts. The suitcase was a bit...

Sydney, Australia
Reviewed 28 August 2013

There were three of us, one from Canada and my husband and me from Sydney. We booked online two rooms. There are three floors in this apartment building but no lift which was difficult as we are all over 70. The rooms were clean, the beds good but the bathrooms were in some need of repair. One good thing was...

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Helpful?
Thank mrsw203
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Your comments about the apartments being clean and comfortable are appreciated. In relation to the set up of the complex; yes there is no lift and we always try to make that obvious to potential guests, however if guests book through a travel agent we receive very little information about...

Melbourne, Australia
Reviewed 21 August 2013

Took a family vacation in Cairns, decided to pick Grosvenor due to good reviews from TripAdvisor. The apartment we took was nice and spacious, well located and close to some groceries and food joints. Though it was a very brief stay for the 5 of us, the thing worth mentioning here is the help we received from Ann, who was...

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Helpful?
Thank Nikhil D
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. We do appreciate your comments about your accommodation and the help you received from Anne to help you pick just the "right" tours for you - Brian and Anne (on-site managers).

Sydney, Australia
Reviewed 16 August 2013

Wife and I took a 7 day break from the winter hustle and bustle of Sydney life and flew to Cairns for some Aussie sun. Stayed at Grosvenor In Cairns as a result of Trip Advisor. Met both Brian and Ann who manage the place and have to say they looked after us pretty well. Nothing was a problem and...

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Helpful?
1Thank Peter M
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for your review and comments. Your comments about your accommodation and our service to you are appreciated. Although we try to give our guests as much information and assistance as possible we are always aware of not "overpowering guests with information or any 'hard sell' tactics. We look forward to having you stay with us again when you...

Jerilderie NSW
Reviewed 2 August 2013

My friend and I had five lovely warm, sunny days in Cairns. Brian gave us great advice about some trips, and we enjoyed a swim in the not-too-heated pool most days. Location was central for accessing the Esplanade, Restaurants, shopping, etc. Great meals at the Cock and Bull and Tandoori Nights just down the street. Rooms were clean and well...

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Helpful?
Thank Chrissy E
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Anne and I appreciate your positive comments (as do our housekeeping staff who we pass these commets onto). The pool is solar heated and in summer we have to turn the solar heating off as the pool will heat up to over 30 degrees. In winter it loses heat at...

Adelaide, Australia
Reviewed 28 July 2013

There were five of us adults and we shared a double apartment which was great. Plenty of room with kitchen facilites and laundry and 2 bathrooms. Very clean and tidy. Close to everything including mini mart and liquor store. Also Cock and Bull just down the road where we had the best crocodile burgers ever!!- easy walking to most places....

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Helpful?
1Thank Kaye M
Brian099, Manager at Grosvenor in Cairns, responded to this review

Thank you for taking the time to leave a review. Our 2 bedroom apartments are terrific value for large families; they are large enough to be able to add an extra bed or two if required with there still being plenty or room relax in (and the 2nd bathroom is appreciated by all guests). The nearby restaurants, bottle shop and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities - but Studios do contain a microwave oven)are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more   less 

Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €71 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor in Cairns 4*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor in Cairns staff and other travellers.
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Questions? Get answers from Grosvenor in Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wake up every morning to bird song and the trickling of water in the pool. Upper floor should be quieter for the late risers.”
linungk, 18 Dec 2016 | Read review
“Rooms up top would be quieter as it is fully tiled.”
robandmirry, 16 Oct 2016 | Read review
“The apartments are worth the little extra price from the studio!”
fitce0213, 2 Oct 2016 | Read review
“Try to specify a ground floor apartment if you have walking difficulties”
allanng2004, 8 Apr 2016 | Read review
“We had a room on 2nd floor & was pretty good noise wise. Room with a full kitchen is best if staying a number of nights.”
461brendaw, 16 Feb 2016 | Read review
5 of 5
Agoda.com
US$80* /night
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Hotwire.comUS$98
Hotels.comUS$98
CancelonUS$127
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*Disclaimer
Prices are for 1 room, 2 adults
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