We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Cairns City Sheridan

TravelocityUS$86*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$200*
US$86*
US$200*
US$86*
US$89*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Cairns City Sheridan
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

302 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Cairns City Sheridan
See the most recent reviews
Showing 277: English reviews
Townsville, Australia
Reviewed 26 July 2016

I booked online - the picture shows a best western logo and they are usually reputable. Upon arriving I noticed that logo had been painted over. Staff were not interested in seeing me. Upon receiving my key, I was told I was upgraded to the spa suite. Thinking I was heading to a flash room, I was bitterly disappointed. Clearly...

 Report
Helpful?
3Thank Nqtraveller87
Gold Coast, Australia
Reviewed 11 July 2016

Lisited as 3 star what a joke- room grubby and in need of a good scrub. Floor tiles sticky to walk on, bathroom tiles black with mould and slippery ++. Light switches grubby. bed linen was creased and pillow cases looked like had not been changed. To make it worse at night drunken guests rampaged through the stairwells and landings...

 Report
Helpful?
1Thank 54cmp
Murrurundi, Australia
Reviewed 5 July 2016

Found the place to be tidy but the A/C either needed servicing of to be bigger. The lack of a lift to at least move luggage to the floors was a downer. would stay again but for not as long. Washing Machine and Dryer available.

 Report
Helpful?
2Thank Keith C
Western Australia
Reviewed 29 June 2016

Here we were, back in Cairns for a few days before flying back to Perth, we stayed at the Sheridan just out of the city center blocks. Some staff were friendly and helpful. This hotel had ‘on site’ parking provided but some of it was pretty tight to manoeuvre in or out of. Its restaurant was closed for renovations. The...

 Report
Helpful?
1Thank Remlig
Reviewed 22 June 2016 via mobile

Very happy with our stay. Staff were very helpful and went out of their way to help up when we had a mix up with dates and some business stuff we had to organise. Lovely continetal breakfast and outdoor area to eat it in. Access to the bbq is also a compliment to this area.

 Report
Helpful?
1Thank Shezzamac81
Sydney, Australia
Reviewed 13 June 2016

This is a very dirty hotel with very unhelpful and rude staff. It is not a safe place to stay. It is the worst hotel I've ever visited and I would not recommend that anyone stay here, unless they want their holiday to be ruined.

 Report
Helpful?
2Thank tarapig
Greenville, Kentucky
Reviewed 13 June 2016 via mobile

I have no idea how this hotel has three stars but my mother booked this hotel for a family trip to Cairns for five nights and we only stayed one. The only good thing about the hotel is that there is free wifi so when you decide you don't want to stay there anymore you can book a different hotel....

 Report
Helpful?
1Thank Bsteele96
Salisbury, United Kingdom
Reviewed 8 June 2016

We had originally booked another location in Cairns but found the City Sheridan, if you want a clean cheap place to stay, then stay here. Friendly staff good location and clean what more do you want. We got a family room 1 double 2 single they changed the sheets and towels every day. Well worth a stay.

 Report
Helpful?
1Thank davehaywood2003
perth wa
Reviewed 5 June 2016

The staff gave us incorrect information then refused to rectify their mistake. This hotel is dated, dirty and the management are not to be surpassed in their rudeness. Please do not waste your money. You will be disappointed!

 Report
Helpful?
1Thank cbcbcbcb
Reviewed 5 June 2016

When I arrived at this hotel they didn't have my booking which I booked through lastminute.com. I had already paid for a room for 4 days but the receptionist told me she could not find my booking. So I decided to pay for a room for one night until I had a chance to get it sorted. The receptionist gave...

 Report
Helpful?
1Thank Ffelle26

106 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (82)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (22)
Viewed
View from Room (4)
Viewed
Bathroom (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (3)
Viewed
Pool/Beach Area (3)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (9)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (2)
Viewed
Room/Suite (8)
Viewed
Dining (1)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.3 km away
Balinese Motel
Balinese Motel
#36 of 64 in Cairns
117 reviews
0.1 km away
Sunshine Tower Hotel Cairns
0.3 km away
Tropical Heritage Cairns
Show Prices
Show Prices
Show Prices
0.3 km away
Comfort Inn Cairns City
Comfort Inn Cairns City
#28 of 64 in Cairns
227 reviews
1.4 km away
Cairns Sheridan Hotel
Cairns Sheridan Hotel
#18 of 64 in Cairns
328 reviews
0.7 km away
Koala Beach Resort
Koala Beach Resort
#62 of 64 in Cairns
111 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €56 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Hotwire, Priceline, Expedia, Hotels.com, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Cairns City Sheridan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
1 question
Ask a question
Questions? Get answers from Cairns City Sheridan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location to public transport.”
578SueB, 20 May 2017 | Read review
“No lift to upper floors.”
Sue_and_Trev0r, 8 Apr 2017 | Read review
“do not pay in advance and wait until the air conditioners have been upgraded”
gdavies55, 21 Mar 2017 | Read review
“Ground floor, no stairs when travelling with luggage.”
Nola1948, 18 Jan 2017 | Read review
“go elsewhere”
54cmp, 11 Jul 2016 | Read review
5 of 5
Travelocity
US$86* /night
View Deal
Hotwire.comUS$86
Booking.comUS$89
AMOMAUS$200
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates