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Balaclava Hotel

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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Darwin, Australia
Reviewed 3 weeks ago via mobile

Staying here isn't that bad but their rooms need updating and refurbishing, cleaners should clean the room more and look at the cutleries since its stained and not properly washed. Stained carpets. Their food is good though so that's their redeeming factor.

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Helpful?
Thank Kris R
Reviewed 13 October 2016 via mobile

A mate and I stopped in for a feed couple nights ago, we're lucky as a new menu had just started. After 10or so min trying to decide what to eat,bouncing back and forth between four dishes that all sounded so good I couldn't decide,eventually the rump and ribs triumphed. So glade...the ribs were soft and so flavoursome. The awesome...

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Thank Sam R
Cairns, Australia
Reviewed 8 October 2016

dark dingy very cold (air c) food awful $14 pensioner meal worth $0.much better locally available cazalys,woree tavern which is similar but super friendly staff and $10 meals I have been many times but a plate of cold veges with hot fish was the end.

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Thank m0ss40
Reviewed 29 August 2016 via mobile

We filmed cockroaches running around the register while trying to order Enough said Facebook reviewed it and management removed the video and gave a half hearted response Nearly an hour and a half for food Used to be our go to place for a decent pub feed not anymore though AVOID HERE

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Thank AustenBuckley
Townsville, Queensland, Australia
Reviewed 26 August 2016 via mobile

We travel to Cairns from Townsville once every three weeks or so to visit Grandma . We stay at the Balaclava for its convenience and pricing. While service and food is excellent, the rooms could do with some maintenance, painting and carpet.

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1Thank Milton S
Cairns, Qld
Reviewed 1 August 2016

Had the $14.90 steak for lunch. Awesome. Cooked well ( blue!!) with chips and salad, hard to beat. Service was prompt and the meal was definitely a meal. Beer was cold. Could not fault and will go back again. Even better was Dan Murphy next door

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2Thank jimmyboyqld
Mackay, Australia
Reviewed 16 July 2016

Battling to be two stars. The room was dirty, mould in shower. Stayed with a group for four nights. Men's underpants found under the bed, blood on the sheets. Housekeeping needs to be checked as they do not do an adequate job. Bins not emptied, floors not swept or vacuumed, towels not replaced, beds not made. SAME SHEETS ON OUR...

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1Thank Jayne J
Reviewed 6 May 2016

Balaclava Hotel was perfect for what we required. Checked in Late, slept and left early! Room was Clean. Right on the main highway in which made it easy to find. Plenty of Carparking. plus, still open to grab a cold drink when we checked in after midnight. Also has Free Wi-Fi.

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1Thank Nathan M
Sydney, Australia
Reviewed 15 September 2015

Well below standard advertised and well below ALH usual requirements. Poor cleaning, good and helpful reception staff. Close proximity to shopping mall and liquor warehouse. Depending on location, some rooms can be noisy.

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1Thank Grace465
Townsville
Reviewed 14 May 2015

This is an old suburban pub, the rooms are perfectly acceptable for the price so I didn't expect too much. Then when I checked in they gave me fresh milk for my morning coffee which impressed me so much, I can't stand UHT. These operators have done the best with what they have got but I could not give 5...

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1Thank DavidM_9

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Laundry Service
Official Description (provided by the hotel)
The Balaclava Hotel in Cairns is a family friendly hotel, located along the main highway, just 3 kilometres from the city centre and the world famous Cairns Marina - your gateway to the Great Barrier Reef! The hotel has all you need to enjoy a long or short stay - enjoy a steak at our award winning Graziers Steakhouse, unwind after a long day at the Sports Bar, or keep the kids entertained with one of our face painting events. Our friendly staff look forward to helping you enjoy your stay in Cairns. ... more   less 

Additional Information about Balaclava Hotel

Address: 423 Mulgrave Rd, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €58 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Balaclava Hotel 3*
Number of rooms: 29
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Questions & Answers

Questions? Get answers from Balaclava Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opposite Reception area quieter”
 of 5 bubbles Grace465, 15 Sep 2015 | Read review
“Don't expect the Ritz Charlton”
 of 5 bubbles DavidM_9, 14 May 2015 | Read review
“Ask when you check-in for a Quite room down the back.”
 of 5 bubbles Stan1245_13, 17 Dec 2014 | Read review
“Find another motel to stay at!”
 of 5 bubbles L_D_HSydney, 9 Aug 2012 | Read review
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