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Hides Hotel Cairns

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Hides Hotel Cairns
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331 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Neutral Bay
Reviewed 5 days ago NEWvia mobile

It is very average hotel, kind of old hotel, no good costumer service and the breakfast is very cheap and pigeons around the breakfast balcony. Great location, woolies in front of the hotel, and the pool look dirty

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Helpful?
Thank Anamaria M
Perth, Australia
Reviewed 1 week ago NEWvia mobile

This review would have been very different had it not been for the prompt response of the Manager to my complaint. For which I'm very grateful. I had booked two nights in the heritage section with bathroom for my 6yr and me. Our first night was unforgettable. It was a Saturday night and our room (80) was situated on the...

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Thank Fleur C
Dubai, United Arab Emirates
Reviewed 1 week ago

Very helpful staff, clean room and bathroom. There is no airport shuttle service as booking.com says there is. Breakfast is cereal or boiled egg. Trust me you won't use the pool. The lovely old building needs modernising. Good central location. Very handy they lend out beach towels. It's fine for a base to explore the area.

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Thank neve420
Reviewed 2 weeks ago via mobile

Like usual, almost anyone can edit photos to make a place look appealing. However, Hides Hotel on a closer look does little to hide the filthy un-vacuumed carpets; the poor room cleaning & restocking of tea coffee facilities. The split A/C system in both rooms I tried had dirty air filters & stuffy mouldy smelling rooms. Upstairs hallways with hot...

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Thank Darren D
Eureka, California
Reviewed 3 weeks ago

Don't be fooled by the slick photos on the hotel website like we were. Interior spaces were stifling. Breakie on the veranda was hot and made even more so by an attendant who would not or could not turn on the ceiling fans. The pool is surrounded by cracked and crumbling tiles and only accessible through the hotel's junk hoarder...

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Thank Dub1955
Jeju, South Korea
Reviewed 8 February 2017

Feels like a dodgy motel from the 80's. Beaten up walls, poking furniture, ad hoc TV setup, opaque windows, rolling bed on tile, and Wi-Fi is paid unlike many other hotels in the area. Better amenities and better kept can be had in Cairns.

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Thank wonderfullyrich
Darwin NT
Reviewed 13 January 2017

I have never been more disappointed. This aged and basic hotel has a very fancy website with fabulous photos which are very deceiving. On arrival the desk staff were lovely and couldn't be more helpful. To get to our room we travelled up a relic of an elevator - old school charm - modern day risk. The room was very...

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Thank kidfree4me
Surfers Paradise, Queensland, Australia
Reviewed 11 January 2017

Very central, right in the heart of the city and walking distance to absolutely everything. Basic room in an old building with winding corridors. Breakfast on the balcony was a nice touch. Front door gets locked if you stay out too late.

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Thank Hugh J
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Hi Hugh J, Thank you for your review, and glad you enjoyed your stay at Hides Hotel, including the location and complimentary light breakfast on the balcony. The front doors to reception do get locked at night time, however there are staff members available to let in any late arrivals. We hope you choose to stay with us again in...

Sydney, Australia
Reviewed 6 January 2017

I can only describe this hotel as rustic. Great Location but very noisy. Rooms, in fact hotel in need of renovation. Rooms only cleaned every 4 days which is ok if they remember. Daily breakfast of toast, cereal and boiled eggs. Pidgeon's were a problem with droppings on the balcony and railing. Great if you are on a budget but...

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Helpful?
Thank jjelm
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Dear jjelm, Thank you for your review of Hides Hotel Cairns. We are glad to hear you enjoyed the hotels CBD location, and appreciated the complimentary light breakfast. In relation to housekeeping, the type and frequency of cleaning services that we offer is determined by the room and rate that is offered at the time of booking. We apologise if...

Fremantle, Australia
Reviewed 28 December 2016

Nice and clean hotel and decently priced for the area. About a 3 star hotel in terms of amenities. Front desk were very friendly and were accommodating of our very early arrival. Close to basically everything but also quiet in the rooms.

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Thank Naweed S
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

We are very glad you enjoyed your stay with us, Naweed S. Thank you for your review, your feedback is greatly appreciated. Kind Regards, The Manager Hides Hotel Cairns

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Amenities

Highlights
  • Breakfast included
  • Room Service
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hides Hotel Cairns offers affordable accommodation right in the heart of Cairns. It is surrounded by restaurants, pubs and shops and is only a short walk to the Casino, Reef Fleet Terminal, Esplanade Lagoon Pool, Cairns Central Shopping Centre and Kuranda Railway Station. With the convenience of public transport 100 metres from reception and a tour desk to book all your tours that will collect you from our Hotel, you will be able to enjoy the Great Barrier Reef, Daintree Rainforest, Kuranda Village and all of what Tropical North Queensland has to offer. Hides Hotel Cairns is a preferred and recommended leisure property for the tourist, corporate, family and large groups visiting Tropical North Queensland. It offers both the comfort and convenience of a modern, large and comfortable hotel or the nostalgic charm and grace of budget heritage rooms. ... more   less 

Additional Information about Hides Hotel Cairns

Address: 87 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €46 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hides Hotel Cairns 3.5*
Number of rooms: 102
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Also Known As:
Hotel Crocodile Hides
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Questions & Answers

Here's what travellers have asked, with answers from Hides Hotel Cairns staff and other travellers.
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Questions? Get answers from Hides Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere”
Dub1955, 30 Mar 2017 | Read review
“Dont book here until they put some money into it.”
kidfree4me, 12 Jan 2017 | Read review
“Aviod rooms over PJ. O'Briens Irish pub”
jjelm, 5 Jan 2017 | Read review
“ask for a room not above the night club.”
Robelle275, 23 Sep 2016 | Read review
“Look for something else”
TracyR687, 14 Sep 2016 | Read review
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