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Ingenia Holidays Cairns Coconut

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Traveller (238)
Room & Suite (164)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“caravan park”(82 reviews)
“coconut resort”(43 reviews)
“ensuite cabin”(37 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,120)
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1,081 results
Traveller rating
867
161
39
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867
161
39
8
6
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All reviewscaravan parkcoconut resortensuite cabinluxury villasun lagoonjumping pillowpancake breakfastfree pancakesplash water parkoutdoor cinemaaqua aerobicsgarden poolkids activitiesgreat place for kidsgrey nomadstable tennispowered site
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1 - 5 of 1,081 reviews
Reviewed yesterday

Good quality park, but reception staff require customer service training, and amenties cleaners need to be more diligent. Eg, rubbish on bench for two days. Supposed to be cleaned/serviced twice a day. New internet/wifi service very poor. Had to stand ouside of accommodation to just...More

Review collected in partnership with this hotel
Thank d0ugnval
Reviewed 2 days ago

A great weekend away. The kids are kept entertained all weekend & we do not have to leave the grounds. Always enjoy spending time here & would recommend staying here to anyone that needs a relaxing weekend away.

Review collected in partnership with this hotel
Thank beaudavid2008
Response from CCHRManagement, General Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Hi beaudavid2008, Great to see the family managed a weekend away and we could deliver some relaxation. We always enjoy reading feedback like this, glad you and the family had a great time. Richard Yazbek Resort Manager cairnscoconutmgr@ingeniaholidays.com.au

Reviewed 3 days ago

We love it, been so many times we could LIVE there.. A new game room for the teenagers, Mini golf area having a facelift and soon to be new slide. We all leave happy and refreshed. We are already planning our next visit.More

Review collected in partnership with this hotel
Thank annatokarahi
Response from CCHRManagement, General Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Hi annatokarahi, How wonderful for you and the family to see all our new activities. Our new dues water slide opens in June 2018 and the XBox room opened just befoe Christmas. Great to see you left refreshed and are already planning the next visit....More

Reviewed 3 days ago

School holiday activities, help booking tourist activities, convenience store onsite, accommodation clean and without fault, overall a very enjoyable experience! Would recommend this place to families especially looking for somewhere to suit a range of ages.

Review collected in partnership with this hotel
Thank klouisec2045
Response from CCHRManagement, General Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Hi klouisec2045, Thanks for the wonderfull feedback. We enjoy the school holidays here as mush as the kids. We are always looking for new fresh ideas and we always welcome our return guests. Richard Yazbek Resort Manager cairnscoconutmgr@ingeniaholidays.com.au

Reviewed 3 days ago via mobile

We were very happy with our stay here. The ammenities were cleaned regularly and thoroughly. The facilities at the park are great; lots to do for kids and adults. Friendly staff, great little cafe and shop. Couldn’t fault it in any way.

Thank AliciaGreen23
Response from CCHRManagement, General Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Hi AciaGreen23, We are delighted to see you and the family had a wonderful time.We have only recently taken over the cafe and kiosk, thank you for the great feedback. Hopefully we will see you again soon. Richard Yazbek Resort Manager cairnscoconutmgr@ingeniaholidays.com.au

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$49 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#3 Best Value Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$49 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#3 Best Value Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (238)
Room & Suite (164)
Pool & Beach (61)
Dining (18)
Amenities (90)
Family and Play Areas (46)
Questions & Answers
Ask a question
Mandy3
19 November 2017|
AnswerShow all 2 answers
Response from Laurelin B | Reviewed this property |
Hmmm, I’m not sure. They definitely had gocart hire. And they have a designated bike track. But we had our bike with us, so didn’t need to look into hire. Perhaps give them a buzz to check. 😊
2
Votes
mel732017
10 July 2017|
AnswerShow all 7 answers
Response from Ralph M | Reviewed this property |
It's a holiday park, we found it comfortable, if patrons have a severe back injury and have sleeping arrangements needed I suggest call the park itself, I'm sure they would do their utmost to accommodate your needs.
0
Votes
kiwi_i_am
28 May 2017|
AnswerShow all 2 answers
Response from CCHRManagement | Property representative |
We have three departures per day during the week to the city and the major shopping centres and two per day in the weekends.
1
Vote
Room Tips
"All rooms are walking distance to all amenities"
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"Be careful of your room security."
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"Tropical cabins are great for families."
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"choose a cabin"
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