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Pullman Cairns International

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Traveller (785)
Room & Suite (337)
Pool & Beach (86)
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Overview
  • Excellent46%
  • Very good37%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“seafood buffet”(68 reviews)
“pool deck”(27 reviews)
“lobby bar”(22 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,320)
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Traveller rating
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784
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Show reviews that mention
All reviewsseafood buffetpool decklobby barharbour viewbeautiful hotelrooms are largeroom servicetwo double bedstour deskbit datedport douglasthe great barrier reefcasinoconciergegymesplanadeconference
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561 - 565 of 2,117 reviews
Reviewed 27 July 2016

We stay at Accor Hotels a lot and this is a truly Internation hotel with all the facilities you would expect, but somewhere in the chain of command management is letting the place down. Just small things but when put together just take the shine...More

1  Thank RealRick
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded 31 July 2016

Hi RealRick Thank you for taking the opportunity to review our hotel. I am disappointed that there were aspects of your stay which did not meet expectation, please accept my sincerest apologies. I will be sure to speak with our Food and Beverage Manager regarding...More

Reviewed 27 July 2016

Great looking colonial style hotel, with a modern back end. Good pool and central location for seeing the town. Room was good, clean and well set up with a small balcony. Only stayed one night before flying back to Sydney, so didn't get to sample...More

Thank Mark B
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded 28 July 2016

Hi Mark B, Thank you for your review, I am pleased that you enjoyed your stay with us, even it was a little short! I am sorry that you were not signed up to our loyalty program on arrival, please rest assured I will address...More

Reviewed 26 July 2016 via mobile

The Pullman is quite convenient for the tourist centre of Cairns, being a block away from the Esplanade. It has the feel of a good full-service hot, complete with pool etc. Rooms (I had a slight upgrade with a better view), are large enough. A/C...More

Thank Lister S
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded 28 July 2016

Hi Lister S, Thank you for your review, I am delighted that you found the hotel to be convenient and the conference facilities and catering of high quality, and our team were welcoming and friendly. We appreciate your feedback regarding the air conditioning and the...More

Reviewed 26 July 2016

We were relocated from another motel in Cairns due to an electrical issue at the other motel. I took my daughter and her friend to Cairns for the night, and a nice dinner. The motel is located within walking distance of the Esplanade, and the...More

Thank Carol H
Response from Leissa P, Public Relations Manager at Pullman Cairns InternationalResponded 26 July 2016

Hi Carol H, Thank you for your review, I am delighted that you enjoyed your stay at our hotel and the team were professional and friendly. I am pleased that you had the opportunity to enjoy our buffet breakfast, as you say the variety is...More

Reviewed 26 July 2016

When in Cairns I stayed in two hotels, this was my first one. Just a single night before heading inland. I have found that, the higher the quality of the rooms the more detached the staff are from the art of being of service. This...More

Thank nztraveler88
Response from Leissa P, Guest Relations Manager at Pullman Cairns InternationalResponded 26 July 2016

Hi nztraveler88, Thank you for your review, I am pleased that you enjoyed your stay and you found the room comfortable and clean. I am sorry that you found our service to be lacking, by contrast our team are often highly commended (as you can...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Outdoor pool
Details
Price range
US$135 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$135 - US$271 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#5 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (785)
Room & Suite (337)
Pool & Beach (86)
Dining (52)
Amenities (13)
Business Centre & Event Rooms (4)
Questions & Answers
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concretewoman
23 December 2017|
AnswerShow all 6 answers
Response from Kristen S | Reviewed this property |
Yes, they have a Nespresso machine and a kettle.
1
Vote
allantodd6
26 November 2017|
AnswerShow all 9 answers
Response from margotb228 | Reviewed this property |
Breakfast was $37 per person' very expensive but the best buffet breakfast I have had on my travels.
1
Vote
KatDuck
19 November 2017|
AnswerShow all 11 answers
Response from Christine F | Reviewed this property |
In October not walking around but they have a call phone and you can order food/ drink and they deliver to pool area
1
Vote
Room Tips
"Go for as close to top floor as possible for view"
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"premium floors have the views"
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"I love level 14. Harbour view rooms are the nicest!"
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"Get a sea view"
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