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Pullman Cairns International

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#7 of 68 Hotels in Cairns
Certificate of Excellence
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Pullman Cairns International
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1,861 Reviews from our TripAdvisor Community

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There are newer reviews for Pullman Cairns International
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Showing 1,707: English reviews
Leeds, United Kingdom
Reviewed 10 June 2015

Stayed here in room 1617 which was excellent with a good position for everything in Cairns. Food at both breakfast and evening meals was plentiful with a good choice. Nice pool area which helps for the times you're wanting to relax.

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Helpful?
Thank sally4holidays
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Sally, Thanks for your nice review and I'm glad you enjoyed the food and pool. Thanks for taking the time to post a review. Regards Paul

Townsville, Australia
Reviewed 8 June 2015 via mobile

Not a 5 star Pullman Hotel. In fact embarrassing to call it any more than 3 star. Sorry. Rooms old Halls need attending too. Smell musty. Breakfast unorganized and average. Concierge were good and efficient. But not really the best.

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Helpful?
2Thank Eighteights
Paul C, General Manager at Pullman Cairns International, responded to this review

Hello Eighteights, I'm sorrry that we fell short of your expectations on this occasion. I have taken note of your feedback and again I'm sorry you were not satisfied. Regards Paul

Canberra, Australia
Reviewed 8 June 2015

We are aware that this hotel caters for large O/S groups but can't help but be impressed by the service and friendly staff everytime we stay. The dining room specialises in seafood buffet and your basic roasts but every time we stay, the seafood is ultra fresh and plentiful and the desserts are just great (Special mention to the chef...

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Helpful?
1Thank Catherine M
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Catherine, Thanks for the great review but more importantly your fantastic loyalty to our hotel. It's great you enjoyed the buffet - it has been a classic product for over 20 years now and still excites people!. We hope to see you again. Regards Paul

Sydney, Australia
Reviewed 7 June 2015

Initial impressions of hotel were good, welcoming front desk staff - seemed very willing to assist and help. Rooms were a reasonable size and nice pool area. I felt that Concierge let the team down a bit, they didn't really seem to have an interest in guests, or assisting them. Went to ask for an umbrella and was told 'go...

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Helpful?
1Thank Qld4101
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Qld4101, Thanks for mtaking the time to post a review and I'm sorry we did not reach all your expectations. As we spoke I'm sorry also how the drinks episode went but want to thank you for still giving us valuable feedback. Regards Paul

Brisbane, Australia
Reviewed 7 June 2015

Stayed here for four nights in May, a friday to tuesday, and it was very good, but it is what you would expect from a Pullman. I have stayed at Pullman's in Paris and Rome. And Pullmans don't disappoint, they have excellent service and facilities,courteous, effecient, friendly staff who go the extra mile. But then again they should for what...

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Helpful?
Thank John K
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi John, Thanks for the great review and for choosing us in the first place. Thanks for mentioning our great service team. We hope to see you again. Regards Paul

Melbourne, Australia
Reviewed 7 June 2015

We stayed at the Pullman for 2 nights in June 2015. Our room (723) was nicely decorated and had a balcony which overlooked the pool and part of Cairns city. The hotel is close to the Cairns marina for those who want to take cruises out to the islands and opposite the main entrance is the casino. Breakfast downstairs offered...

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Helpful?
1Thank markarmel
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Mark, Thanks for the nice review and for choosing us in the first place. We hoe yo can visit us again. Regards Paul

Brisbane, Australia
Reviewed 6 June 2015 via mobile

This is a good choice to stay with good facilities, good staff and good rooms. The whole experience was nice - all staff had good attitude and more than helpful little things like there always being towels is simple but makes a difference. I liked the feel of the place the generous sized rooms, the nice sauna and gym and...

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Helpful?
1Thank BrisbaneToBondi
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Brisbaneto Bondi, Thanks for your very enlightened review -it was a pleasure to read. Thanks for choosing us and for mentioning the great team we have here. We hope to see you again. Regards Paul

Sydney, Australia
Reviewed 5 June 2015

I really enjoyed my 3 night business stay at this hotel. The hotel is 10 minutes by taxi from the airport. The lobby is beautiful to walk into upon arriving. The staff are friendly, enthusiastic and helpful. I had a lovely room with views of the mountains and the marina. The hotel is close walking distance to the marina, the...

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Helpful?
2Thank Mishellbo
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Mishelbo, Thank you for a lovely and thorough review -we really appreciate the time and effort. Most importantly thanks for choosing us in the first place -we hope to see you again! Regards Paul

Hobart, Australia
Reviewed 4 June 2015 via mobile

The thing that hits you first at this Pullman Hotel are the very friendly and efficient staff in all department. This makes up for the slightly dated style of the hotel and perhaps it's time for an a much needed upgrade. The current room rates makes good value!

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Helpful?
Thank PugsleyJ
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Pugsley, Thanks for your kind review. Our best asset is the wonderful staff and I thank you for mention ing them. We hope to see you again - it must be getting a little chilly in Hobart! Regards Paul

Reviewed 3 June 2015

We were very close to the marina for snorkeling and it was easy to walk downtown to the restaurants. The staff was helpful. Wifi was only in the main areas, not the rooms. The rooms were a bit dated but comfortable.

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Helpful?
Thank Francine P
Paul C, General Manager at Pullman Cairns International, responded to this review

Hi Francine, Thanks for posting a review and mentioning our fantastic staff - we really appreciate it. Regards Paul

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €116 - €230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#3 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#6 Luxury Hotel in Cairns
#8 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
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Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a higher floor if you would like a view.”
 of 5 bubbles Noelene4, 1 Dec 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles 131RichardM131, 29 Nov 2016 | Read review
“Select a marina ocean view room”
 of 5 bubbles Bali1961, 21 Nov 2016 | Read review
“Rooms higher up have very good views at the back over the City and ranges and at the front over the sea.”
 of 5 bubbles Raitman, 14 Nov 2016 | Read review
“High level overlooking the marina”
 of 5 bubbles SusieMacSydney, 12 Nov 2016 | Read review
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