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    Novotel Cairns Oasis Resort

    122 Lake St, Cairns, Queensland 4870, Australia
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    27/8/2017 28/8/2017
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    US$161US$193
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    Traveller (517)
    Room & Suite (150)
    Pool & Beach (85)
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    Overview
    • Excellent20%
    • Very good43%
    • Average24%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “swim up bar” (123 reviews)
    “great pool” (64 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Cairns Oasis Resort
    Special Offer: EXCLUSIVE WINTER OFFER
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    Mantra Trilogy
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,265)
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    There are newer reviews for Novotel Cairns Oasis Resort
    See the most recent reviews

    881 - 885 of 2,013 reviews

    Reviewed 11 July 2014

    Rude front desk staff. We requested towels for the pool and waited and waited.... The room had deteriorated and urgently needs renovation. Towels had gone greed. No care for little,but very important things. Disappointing!

    1  Thank Malba B
    Reviewed 9 July 2014

    Front desk staff is not at all friendly. We were waiting from 11.30 am to check in, till 2.15pm. They didn't take any effort to clean the room quickly to check in early. Didn't even apologise for the delay. Stayed there for 5 nights. Free...More

    1  Thank Michelle J
    Reviewed 7 July 2014

    when i arrived to check in, the staff were great and happy to let us check in bait early. so i wasn't worried when i overhear a guest complaining about "ants all over his room" well i soon found out for my self when we,...More

    1  Thank Mary-Sorrel A
    Reviewed 7 July 2014

    We stayed here for the first 3 nights of a 4+ week tour. It was a very good location for exploring Cairns and the surrounding area. The hotel is set in very attractive grounds and is quiet, given the location. Our room was comfortable and...More

    Thank WaywardSouls
    Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 9 July 2014

    Thanks for taking the time to provide valuable feedback about your recent stay. We are pleased to learn you enjoyed the setting of the hotel, set around the largest lagoon size pool in Cairns and lush tropical gardens. We look forward to welcoming you back...More

    Reviewed 5 July 2014

    First the positives - the property is lovely with a nice pool and the staff was helpful and friendly. The location is great, close to the Esplanade and 2 car rental options. Now for the negatives - the rooms and lobby are very dated and...More

    Thank Marsha M
    Response from GMNovotelCairns, Manager at Novotel Cairns Oasis ResortResponded 7 July 2014

    While it is nice to read that you think the resort has a great location and pool. We are sorry to learn we did not meet your expectations during your stay. Your valuable feedback, including our guest rooms requiring a good makeover will be taken...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$120 - US$223 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Luxury Hotel in Cairns
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 314
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Agoda, Priceline, Booking.com, Travelocity, Expedia, Hotels.com, Ctrip TA, Orbitz, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Novotel Cairns Oasis Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Novotel Cairns Oasis Hotel Cairns ,
    • Oasis Cairns ,
    • Accor Cairns Oasis Hotel ,
    • Cairns Novotel ,
    • Oasis Resort Cairns ,
    • Oasis Hotel Cairns
    Add Photo Photos
    Traveller (517)
    Room & Suite (150)
    Pool & Beach (85)
    Dining (28)
    Hotel & Grounds (300)
    Bathroom (29)
    Family and Play Areas (3)
    Nearby
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    .22 km away
     
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    .69 km away
     
    Mantra Trilogy
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    Ask a question
    Questions & Answers
    Natalie M
    22 June 2017|
    AnswerShow all 4 answers
    Response from SassC17 | Reviewed this property |
    I would suggest going to a cafe for breakfast if buffet is not included. So many great ones around that are good value and will fill you up.
    0
    Votes
    Natalie M
    30 April 2017|
    AnswerShow all 2 answers
    Response from John O | Reviewed this property |
    It's not heated but it depends on what your used to. With the temperature range of 20-30 degrees centigrade the water temperature is still warm by normal standards
    0
    Votes
    Jetmel
    7 April 2017|
    AnswerShow all 6 answers
    Response from Mauricio Y | Reviewed this property |
    As I remember breakfast opens before 7am. Many tourists have early tour packages, in fact this early time the restaurant has more people.
    1
    Vote
    Room Tips
    "Hotel only has 8 floors so top floor has better views."
    Read review
    "Pay extra, and get a pool view."
    Read review
    "NOT 306. Its a throw back to an era long gone in the hospitality industry."
    Read review
    "Request a room away from the construction site next door"
    Read review
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