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Novotel Cairns Oasis Resort

2,416 reviews
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Overview
  • Excellent20%
  • Very good43%
  • Average24%
  • Poor9%
  • Terrible4%
Travellers talk about
“swim up bar”(137 reviews)
“a pool view room”(29 reviews)
“great pool”(68 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,416)Write a Review
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460
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106
Show reviews that mention
All reviewsswim up bara pool view roomgreat pooltour deskbuffet breakfastpool sidetwo blockscentral locationstayed here for nightsport douglasthe great barrier reefesplanadefoxesduskcbdaustraliatours
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791 - 795 of 2,144 reviews
Reviewed 8 March 2015

This hotel is getting old but very gracefully. We stayed on the ground floor because my wife broke her foot a week before we left, the room is getting old but the room service was great and the staff were really helpful. Breakfast was great...More

1  Thank blinky1958
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 12 March 2015

Dear Blinky1958, Thank you for your comments about your recent stay and it is pleasing to hear that we were able to match your request for a ground floor room due to your wife’s broken foot. I hope she is making a speedy recovery and...More

Reviewed 7 March 2015

Love Cairns. Special weekend getaway for us. Nice hotel, clean rooms, nice brekky but stay was spoilt by the attitude of the barman for pre-dinner cocktails on Valentines Day. Will look for somewhere with a customer service focus next time.More

1  Thank TerritoryMob
Response from GMNovotelCairns, Manager at Novotel Cairns Oasis ResortResponded 10 March 2015

Dear "Desertchik" Thank you for your review, I am pleased that you enjoyed our hotel and the facilities offered. I will certainly follow up with the staff member on duty in the bar as this is far from our expectations of the level of customer...More

Reviewed 7 March 2015

We stayed in room 119. It was nice clean comfortable room. The location was good because this room is away from trees and hence away from all the bats. We did not have bat noise problem that some of the other reviews mentioned. that bats...More

Thank dottopilot
Response from GMNovotelCairns, Manager at Novotel Cairns Oasis ResortResponded 10 March 2015

Dear "dottopilot" Thank you for your great review of our hotel from your recent stay. The ground floor rooms sure do have a great porch area and I am pleased you enjoyed the serenity this offered. We hope to see you back in the near...More

Reviewed 3 March 2015 via mobile

Hotel definitely needs a face lift but I really enjoyed my stay. Pool is awesome, staff were very friendly and helpful. Bats were very annoying but if you kept your door closed you couldnt hear them. Location is great, So close to everything!More

2  Thank kazlan
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear Kazlan, thank you for your recent review of our hotel on your recent visit. It is pleasing to see that our team made your visit as we do focus our effort onto empowering our team to go that extra mile to surprise our guests....More

Reviewed 28 February 2015

I will not stay at this hotel again. Alot of bats just out side the room and could not get to sleep. Cant plug a computer into the tv as they have disabled the menu button. The air con was making nosies. Order room service...More

2  Thank tapet1
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 1 March 2015

Dear Tapet1, Thank you for your review of your recent stay with us it is only through your honest feedback that I can prioritise where we as a hotel need to work on to improve our service. The Spectacled Flying Fox colony that roost in...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$109 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$109 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Dining (28)
Family and Play Areas (3)
Questions & Answers
Ask a question
aanchalritesh
6 December 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
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Bobbie D
16 November 2017|
AnswerShow all 5 answers
Response from Pamela P | Reviewed this property |
We used a taxi. Hotel quite close to Airport.
0
Votes
Bobbie D
16 November 2017|
AnswerShow all 6 answers
Response from jays4 | Reviewed this property |
You are 1 block (250m) from the Esplanade - fronts the ocean. This is not a swimming area due to crocs and stingers. However just a few 100m on there is a very large waterfront pool/BBQ/boardwalk area which has families... More
0
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Room Tips
"Book direct, not through agents."
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"City view as the pool side can get a bit loud."
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"Get a balcony room over pool"
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"Best view is towards the swimming pool"
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