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This motel is very dated. Room & Breakfast were charged at premium prices and there was no plates or cutlery available, the breakfast was sub standard. The room was sandy and beds uncomfortable, the bath tub even had a couple of cracks in it. Staff...More
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded yesterday
Thank you for taking the time to post your review! I am so sorry that you did not enjoy your experience with us and our resort did not live up to your expectations, please accept my apologies. I have noted your comments and...More
Stayed on the ground floor, twin double room, with verandah into a garden setting. A lot of work on the garden is underway though didn't impact on the time spent in the room.
Room had all ammenities working/functioning. Good water pressure in the shower, toilet...More
2 Thank Nakagawa1971
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 25 July 2018
Thank you for your review! I am so pleased to hear that you enjoyed your stay with us and loved our Buffet Breakfast, pool and room! We hope we can welcome you back again in the future!
Guest Experience Manager
I have given the hotel lots of stars, despite the remodelling going on, which did not actually impact on us to any great extent. Excellent staff. Spacious rooms. good breakfast.
Large outdoor pool, with a beach!
This hotel is in an excellent location, close to everything. Good pool and pool toys there to enjoy at no cost. The rooms clean and comfortable. Breakfast if u are considering and isn’t included in your booking, walk five minutes to the esplanade and save...More
Stayed here for just one night before an early morning departure from the airport. i do not understand anyone giving this hotel a review above two stars.
The rooms have paper-thin walls, and the clientele ( on our night there) was low class and noisy....More
Response from Loulou75Oz | Reviewed this property |
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each... More
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each other speak whilst sitting near the pool.