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Novotel Cairns Oasis Resort

122 Lake St, Cairns, Queensland 4870, Australia
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Muddy's Playground
    0.2 km
  • 4 star hotel
  • Pool
Reviewed yesterday
Great pool and location with incredibly helpful staff
We stayed at the end of a two week road trip and didn't want to... more
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2,109 Reviews from our TripAdvisor Community

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Showing 1,881: English reviews
Perth, Australia
Reviewed yesterday NEW

We stayed at the end of a two week road trip and didn't want to leave. The lagoon pool is lovely, though the swim up bar closes way too early and could do with extra staff. Breakfast is good (we opted for a rare which included) and the rooms were spotlessly clean As we were flying very late the day...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Clairelewins321
Tasmania, Australia
Reviewed 3 days ago NEWvia mobile

We have just rerurned from our 5 night stay at this hotel. The hotel is in an excellent location where you can walk for most cbd activities. The rooms are basic but perfect for resting your head. We dined at the restaurant for dinner on our first night and the meal although nice the service was very slow even though...

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Thank Breesgems
Reviewed 3 days ago NEWvia mobile

Took the family to Cairns for a holiday in the school break. Hotel was good, clean and very close to Esplanade where it seems all to happen and also close to the shopping centre which kept the wife happy. Heaps of restaurants close by. Went to the reef which was the highlight of our holiday. Big thanks to Linsey for...

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Thank max4salem
Townsville, Australia
Reviewed 4 days ago NEW

Novotel Cairns Oasis, we have stayed here on 7 different occasions, the location is the plus! Only one street behind the Esplanade where you can stroll on the boardwalk, access the huge array of Restaurants, The Hotel is directly behind the Mantra Trilogy. The Rooms all vary from very old to refurbished. There use to be a huge problem with...

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1Thank 71CityTraveller
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

Novotel Oasis Resort has a fabulous location close to shops and cinema and the Esplanade. The resort itself is hit and miss. We had 2 rooms - our a king room overlooking the pool was lovely. However our teenager daughters had a room facing a car park and the room smelt very mouldy. Eventually figuring out the air conditioner was...

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Thank dannicat16
Reviewed 1 week ago via mobile

Second time we've stayed here and both times our reservation has been not right. Booked for 2 nights for 5ppl, got 1 night 3ppl. Wanted to charge us more than double to UPGRADE. Room had leaking aircon. Musty smell, aircon not working properly and still only upgraded to 4ppl, so 2 kids had to share 1 single bed. Both reservations...

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Thank Lisa C
Chicago, Illinois
Reviewed 1 week ago

I had originally booked it as it looked good in pictures, found a great price for breakfast included. Biggest mistake ever! We asked for higher floor and instead we got a main floor outdoor room with no carpetting on the floor. The room smelt so bad, and found a cockroach on the towels! We asked to have our room changed...

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2Thank sweetiemay786
Malanda, Australia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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1Thank julesmal
Korumburra, Victoria, Australia
Reviewed 1 week ago

The staff are friendly, helpful and always provided a willing smile. Which I find really sets a nice tone. We traveled as a family and both kids and adults were very happy with the breakfast. The rooms were clean and the mattress was very comfortable. My only comment would be that the air conditioner condenser unit was a little noisy,...

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Thank Belinda N
sydney
Reviewed 1 week ago

Average accommodation and room, good location, walking distance to the main strip, close to shops and restaurants and cafes. Great pool and pool bar, excellent cocktails by the pool. Would recommend for an average hotel stay

Review collected in partnership with Accorhotels.com
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2Thank Joyce C
GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Joyce C I'm glad you enjoyed the beautiful pool and cocktails at the swim up bar. We do have some exciting projects rolling out in 2017 and we know these will improve the overall experience from a guest perspective. Hope to see you again soon Kind regards Michael James Rooms Division Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €97 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#16 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
22 questions
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Moruya, Australia
2 months ago
Wollongong, Australia
Atlanta, Georgia
over a year ago
2 months ago

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Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on reception side”
 of 5 bubbles 71CityTraveller, 20 Jan 2017 | Read review
“Somewhat OK Hotel”
 of 5 bubbles sanjeevcc, 7 Jan 2017 | Read review
“pool view room is defiantly worth the extra ( buffet breakfast)”
 of 5 bubbles jakemorgi, 24 Dec 2016 | Read review
“pool side is good.”
 of 5 bubbles zoeTownsville, 3 Dec 2016 | Read review
“there is a pool, but do you want to be looking at that ?”
 of 5 bubbles 151patrickv, 21 Nov 2016 | Read review
5 of 5