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    Shangri-La Hotel, The Marina, Cairns

    Pierpoint Rd, Cairns, Queensland 4870, Australia
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    24/12/2017 25/12/2017
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    US$408
    US$334
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    Traveller (1201)
    Room & Suite (533)
    Dining (88)
    Overview
    • Excellent48%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “horizon club” (306 reviews)
    “club room” (59 reviews)
    “horizon room” (29 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,658)
    There are newer reviews for Shangri-La Hotel, The Marina, Cairns
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    811 - 815 of 2,376 reviews

    Reviewed 12 October 2015

    We have just returned from a 6 night stay in an Horizon Room. Early check-in was not a problem and all the staff were excellent throughout our stay. Room was brilliant overlooking the marina and complimentary breakfast and complimentary canapés and drinks (including beer, wine...More

    Review collected in partnership with shangri-la.com
    1  Thank rodrosb2015
    Reviewed 11 October 2015

    In one of the most beautiful places in the world, this hotel has rooms that over look a carpark and McDonalds, or a claustrophobic dungeon. Understandable fora budget hotel like Formula 1, but unacceptable in a five star hotel. Avoid this hell hole at all...More

    10  Thank Geoffrey S
    Reviewed 10 October 2015

    We have just stayed 6 nights at the Shangri La Cairns and on the whole had a pleasant stay. Location is very good, close to many restaurants etc on the Esplanade. Pool area was nice and staff very helpful. On the down side, on check...More

    4  Thank Jayne E
    Reviewed 10 October 2015

    The location of the hotel right on the marina was simply stunning. The staff were especially friendly and helpful - nothing was too much trouble. We need firmer pillows and they brought them straight up. After two nights restless sleep with some kind of tapping...More

    Review collected in partnership with Shangri La Hotels
    2  Thank Amanda E
    Reviewed 9 October 2015

    Keep away from the higher room numbers, we were in no 41 and it was near the busy helicopter pad on the marina and a night club 50m away. The staff are very good and the rooms nicely presented, just get a quiet room. Also...More

    Review collected in partnership with shangri-la.com
    1  Thank neil2c
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$137 - US$316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Cairns
    • #7 Luxury Hotel in Cairns
    • #8 Romantic Hotel in Cairns
    • #11 Family Hotel in Cairns
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 255
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Booking.com, Agoda, Hotels.com, Ctrip TA, Expedia, Orbitz, Travelocity and Cancelon so you can book your Shangri-La Hotel, The Marina, Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Shangri-La Hotel, The Marina, Cairns Hotel Cairns
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    Traveller (1201)
    Room & Suite (533)
    Dining (88)
    Pool & Beach (82)
    Hotel & Grounds (695)
    Bathroom (81)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    2,221 reviews
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    Ask a question
    Questions & Answers
    Srl86
    4 November 2017|
    AnswerShow all 6 answers
    Response from Travelgirl2171 | Reviewed this property |
    Yes they have options for children’s but as with most pools supervision is required
    0
    Votes
    ti0nne
    24 October 2017|
    AnswerShow all 4 answers
    Response from Leisa R | Reviewed this property |
    The Horizon club is located up stairs away from the public and other guests .its a beautiful room where you can have breakfast, read the paper and relax the staff are very attentive and the food is lovely.Then in the... More
    1
    Vote
    rowburleigh
    5 June 2017|
    AnswerShow all 8 answers
    Response from Kosaku U | Property representative |
    このたびはシャングリ・ラ ホテル ザ・マリーナ ケアンズをご用命いただき誠にありがとうございます。 お問い合わせいただいたアーリーチェックインに関し、回答申し上げます。 (アーリーチェックイン・確約) ご到着と同時に入室を確約されたい場合は前日からお部屋をご用意する必要があるため、前泊分の宿泊費が加算されます。 早朝チェックイン確約ご希望の際はご予約いただいた旅行代理店にお問い合わせいただくか、シャングリ・ラ... More
    0
    Votes
    Google Translation
    Room Tips
    "Pay extra for the Horizon Club, you won’t regret it."
    Read review
    "Horizon level if you can afford it. The balcony, Club and views make it work the extra cost."
    Read review
    "We were located on first floor looking onto garden."
    Read review
    "Choose a marina view, worth it with the balcony"
    Read review
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