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Palm Royale Cairns

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444 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Cairns, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 January 2014 via mobile

We had a family room for 2 adults 2 children for a very cheap price of 105 a night , the pool area was amazing and our room over looked the pool areas! There was a man made beach by the pool which the kids loved, fully cooked brekky at very reasonable price also , would def stay here again

1 Thank Bec0009
Townsville, Australia
Level Contributor
129 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 12 January 2014

Family of 5 stayed here recently in 2 rooms. The price was too hard to pass up at $49 per night per room, compared to three or four times the price (being school holidays) everywhere else so we decided to give it a try. Its in a bad area, so you definitely want to stay within the confines of the... More 

Thank karen7392
Tokyo, Japan
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 January 2014

The place was cute. I had a really nice room, with an outdoor space and a gate leading to the pool. Great area to relax and unwind. Its a bit out of the way from all the action but the shuttles were convenient. Staff was very helpful.

Review collected in partnership with this hotel

Thank Shivi528
Basel, Switzerland
Level Contributor
177 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 9 January 2014 via mobile

I stayed just one night at this hotel and wasn't much impressed by the hotel. The surroundings didn't invite for an evening stroll. It was an ok hotel with a good deal and I just needed a place not too far from the airport before taking off early the next day. The room was clean although a bit rundown. I... More 

Thank Baryla
Brisbane, Australia
1 review
Reviewed 8 January 2014

Staff very helpful, location nice and quiet .disappointed with the lack of a dining room and bar facilities. as their is not much choice within walking distance .Hotel is a bit tired but staff keep everything nice and clean .rooms are very sound proof never heard anyone moving about in other areas .breakfast area great plenty of selection and staff... More 

Review collected in partnership with this hotel

Thank Jennifer F
Osnabruck, Germany
2 reviews
Reviewed 7 January 2014

For $70 a double that's unbeatable! Big rooms with tee/coffee making facilities, big bathrooms. Staff was very helpfull and got us even a quite room. Thank you! Yes, the rooms are a little older and we had an old TV in our room. The AC and fan are hard to adjust to a lower level - we don't like it... More 

Thank Sven S
Melbourne, Australia
1 review
Reviewed 6 January 2014

Nice location...However dissappointed with the rooms.. beds were uneven and not comfortable to sleep. king size bed actually 2 x beds pushed together with ridge running down centre and quite unconfortable. No internet and high cost of using the wifi(wifi are complementary and free in most of the hotels and resorts) ... TV needs to be changed .... Should provide... More 

Thank Suman S
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 January 2014 via mobile

Disappointed as advertised as 4 Star should be 1.5/2 star. Much different to whats advertised on internet. Retro and outdated furniture and fittings. Tv faulty, king size bed actually 2 x beds pushed together with ridge running down centre and quite lumpy. Shower designed for the vertically challenged. Bar/grill permanently closed. No toasters or microwave. Had to pay $3 each... More 

3 Thank DaveW535

Travellers are raving about these Cairns hotels

Southern Cross, Australia
Level Contributor
1 review
Reviewed 3 January 2014

When I went to book, being a family on a budget, I was quite sceptical with the price being so low and reading some reviews, thinking oh well we'll make the most of it if this place, "beggers can't be choosers" lol, BUT by-krickey, how awesome was this place. We booked the "Family Quad Room", thinking all beds are in... More 

Thank Hodgeez
1 review
Reviewed 25 December 2013

Furniture needs to be upgraded, esp TVs. Spacious rooms overlooking 2 great sized pools. Good buffet breakfast but a little crowded when full..size of cafe is small. Overall a pleasant place to stay, but mainly caters for Asian tourists. Not in the city centre but next door to shopping centre. Buses run quite regularly. For the price, worth the stay.

Review collected in partnership with this hotel

Thank Lynr52
damian l, General Manager at Palm Royale Cairns, responded to this review

Dear Traveller Thank you for your recent feedback. I have noted your comments and will discuss them with my team. I wish you a safe and happy New Year. More 

172 photos of this hotel

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Hotel & Grounds (28)
Room/Suite (22)
View from Room (7)
Bathroom (3)
Pool/Beach Area (24)
Dining (2)
Other (68)

Management photos: Courtesy of the property manager

All Management Photos (18)
Hotel & Grounds (5)
Dining (1)
Pool/Beach Area (6)
Room/Suite (5)
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  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Palm Royale Cairns

Address: 7 - 11 Chester Court, Cairns, Queensland 1870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €52 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palm Royale Cairns 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Palm Royale Cairns Hotel Cairns
Palm Royale Hotel Cairns
Cairns Palm Royale
Hotel Style:
#23 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Palm Royale Cairns staff and other travellers.
6 questions
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Tranent, United Kingdom

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Questions? Get answers from Palm Royale Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms have pool views”
 of 5 bubbles tasvell, 29 Sep 2016 | Read review
“Chester Court rooms are quieter.”
 of 5 bubbles newy-chic143, 5 Sep 2016 | Read review
“Our room was on Chester Court side and was quiet and over looked the lap pool”
 of 5 bubbles jimmys642016, 2 Jun 2016 | Read review
“Facing swimming pool view is pretty but can be noisy if group people using the pool”
 of 5 bubbles 923scottj, 21 Apr 2016 | Read review
“we had a room overlooking the lap pool which on a whole was lovely and quiet”
 of 5 bubbles yasghanbar, 6 Apr 2016 | Read review
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