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Palm Royale Cairns

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Traveller (173)
Room & Suite (221)
Pool & Beach (101)
Overview
  • Excellent13%
  • Very good43%
  • Average27%
  • Poor10%
  • Terrible7%
Travellers talk about
“shopping centre”(38 reviews)
“small shopping”(11 reviews)
“pool view”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
4 Star Hotel
All hotel details
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
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All reviewsshopping centresmall shoppingpool viewshuttle bushire carbus servicelarge poolgreat poolbit datedpleasant staystayed nightsvisiting cairnspoolsaukettlewoolworthsesplanade
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151 - 155 of 424 reviews
Reviewed 27 May 2015

Just got back today from the Palm royal after two weeks stay in room 1346 .I cannot wait to return.great views great room .great staff. GREAT FOOD. Also like to mention Iberham Mohammed in the main food area .made sure everything was ok everyday.More

1  Thank jetemiah l
Response from damian l, General Manager at Palm Royale CairnsResponded 17 September 2015

Dear Jetemiah, Thank you very much for your good review, we appreciate the time you spent in writing this feedback. I will definitely pass your good review to the team, it is feedback like this that motivates the staff to enjoy their work and do...More

Reviewed 21 May 2015 via mobile

A colleague and I paid $315 (£170) for 7 days in May. I was out at 0700 everyday until 1630 do full board was not an issue for me. The room was a standard room with ensuite and the normal basics such as TV and...More

Thank Simon D
Response from damian l, General Manager at Palm Royale CairnsResponded 25 May 2015

Dear Simon, Thank you for your review, it is much appreciated. I will pass on your good words about our friendly staff and thank you for acknowledging that Palm Royale Cairns is good value for money. All our rooms are equipped with tea and coffee...More

Reviewed 18 May 2015

My partner and I spent 4 nights at the hotel, the first night was for one night on;y, the room was a little tired and the bed uncomfortable. We went to Townsville and came back after 10 days and decided to give them another try,...More

Thank barty64
Response from damian l, General Manager at Palm Royale CairnsResponded 25 May 2015

Dear Guest, Thank you very much for your feedback following your recent stay at Palm Royale Cairns. I am glad to hear that you enjoyed your stay and that you were looked after by our friendly staff. I will definitely pass on your good words...More

Reviewed 8 May 2015

We spent our last night in Cairns here before flying home the next day. On arriving in our 3rd floor room, we were concerned that the entrance door faced a 4 lane highway and there was a fair bit of traffic. It was peak hour...More

1  Thank Jen G
Response from damian l, General Manager at Palm Royale CairnsResponded 12 May 2015

Dear Jen G, Thank you very much for writing this feedback. We are planning to do some necessary maintenance to the property which should address your concerns. Unfortunately, the 4 lane street at the side of the property does get busy, our Front Desk staff...More

Reviewed 23 April 2015

The price was the reason I selected this Hotel for 3 people for 2 nights as it seemed to good a deal to refuse - I wish I had read the reviews before I selected this. The room was certainly one star, with an old...More

3  Thank LeeIrvinParkManager
Response from damian l, General Manager at Palm Royale CairnsResponded 26 April 2015

Dear Lee, Thank you for your feedback. My apology that you did not enjoy your stay at Palm Royal Cairns. We are planning to carry out some essential maintenance work soon that will address your concerns. I will definitely pass on your good words to...More

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Best Value Properties in Cairns, Australia
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Breakfast included
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$58 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$58 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveller (173)
Room & Suite (221)
Pool & Beach (101)
Dining (22)
Amenities (17)
Questions & Answers
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jay17161
25 October 2016|
AnswerShow all 6 answers
Response from MiaCharlie | Reviewed this property |
The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
1
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Room Tips
"Ask for a room overlooking the pools on Chester Court side of hotel"
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"View view on the pool"
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"Upstairs rooms have good view of the pool"
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"rooms on 300 and above have less noise and insects and no lizards."
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