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Palm Royale Cairns

512 reviews
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Traveller (172)
Room & Suite (221)
Pool & Beach (101)
Overview
  • Excellent14%
  • Very good43%
  • Average26%
  • Poor10%
  • Terrible7%
Travellers talk about
“shopping centre”(38 reviews)
“red rooster”(11 reviews)
“lap pool”(17 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (512)Write a Review
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All reviewsshopping centrered roosterlap poolshuttle bushire carbus servicelarge poolrooms were cleangreat poolbit datedpleasant staystayed nightsvisiting cairnspoolsaurateskettle
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1 - 5 of 422 reviews
Reviewed 2 days ago via mobile

Large room, comfortable bed (it was huge!!) only downside was we had a roadside balcony and it was very noisy. Fridge well stocked. Had little tiny bugs in bathroom and skirtingboards? Not sure what they were but didn’t bother us too much. Inch gap under...More

Thank W4nd3rlu5t_F0r3v3r
Reviewed 3 weeks ago

If your looking for a clean hotel at a very reasonable cost then you can't go wrong with the Palm Royale Cairns. Despite its distance from the waterfront (Esplanade) if you have a car then it is only a 10min drive, and easy one at...More

1  Thank JamesN1970
Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 2 weeks ago

Dear JamesN1970, I appreciate you taking the time to share your feedback with us. I am glad that you appreciated our commitment to room cleanliness and the hotel facilities. Many of the issues you mention will be resolved as part of our current restoration project...More

Reviewed 16 January 2018

Despite its fancy name, this is not a 4 star hotel but rather a motel with a nice swimming pool. The rooms are noisy, definitely not luxurious by any description, and the hotel nickels and dimes you ($5 for a bath towel and an electrical...More

1  Thank RobAd
Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 2 weeks ago

Dear RobAd, I am so sorry that on this occasion we fell short of your expectations. As an older property, we definitely have our fair share of challenges! Fortunately we are in the early stages of a significant restoration project which we expect will resolve...More

Reviewed 15 January 2018

We booked this place last minute and was able to book 2 rooms next to each other for my family which was good. The spa and pools were great and the shallow pool is great for kids. The pool also had inflatable toys which made...More

Thank selinamay19
Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 2 weeks ago

Dear selinamay19, Thank you for taking the time to share your experience with us and the TripAdvisor community. We are delighted you chose to stay at Palm Royale on your recent holiday travels! Your kind praises about our friendly Guest Services team are appreciated and...More

Reviewed 9 January 2018

The problem with this hotel in our view was lack of wifi and a evening restaurant that was open during our stay. It is a few miles outside of Cairns city but it does offer shuttle bus at a price. We paid for tickets for...More

Thank rogergiles123
Response from Hotel M, Guest Relations Manager at Palm Royale CairnsResponded 2 weeks ago

Dear rogergiles123 We are delighted you enjoyed your stay with us here at Palm Royale Cairns. Please do accept our sincere apologies for the mentioned shortcomings. Rest assured your feedback has been shared with our Management for review. Rogergiles123, we do look forward to welcoming...More

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About
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Restaurant
Details
Price range
US$61 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Cairns
#19 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$102 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Best Value Hotel in Cairns
#19 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (172)
Room & Suite (221)
Pool & Beach (101)
Dining (22)
Amenities (17)
Questions & Answers
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jay17161
25 October 2016|
AnswerShow all 6 answers
Response from MiaCharlie | Reviewed this property |
The only food service they have there is a breakfast buffet. We're vegan and found lots of great options in town which is only a 15 min bus ride.
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12
Room Tips
"Ask for a room overlooking the pools on Chester Court side of hotel"
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"View view on the pool"
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"Upstairs rooms have good view of the pool"
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"rooms on 300 and above have less noise and insects and no lizards."
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