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Holiday Inn Cairns Harbourside

Booking.comUS$90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Cairns Harbourside
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1,338 Reviews from our TripAdvisor Community

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Showing 1,244: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

Good spot to stay with a short drive to the CBD, and good access to the esplanade and all that it has to offer. Restaurant is good with adequate choices for the reasonably priced buffet breakfast. Onsite parking can be an issue

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Helpful?
Thank enaidu
Cairns
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I live near Cairns and often stay in a hotel if I am having a night out in the city and don't want to drive home. Usually, I elect for mid-range ($80-170/night) and am generally disappointed by some aspect of the hotels, especially when booking on line (hotel code for 'give the customer the worst room in the category'). So...

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Helpful?
1Thank Avrilla
About Hotel's Favourite Review
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Avrilla, Thank you for taking the time to write this review about your recent stay with us. We appreciate all your comments and we are glad you had a fantastic time with us. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General Manager

Reviewed 4 days ago NEW

This wasn't the first time we have stayed here, but had a lovely experience last time but this time just wasn't as good. The room was okay very spacious as we had a king room, the parking was definitely a let down u want to feel safe where you are staying. The lady that dealt with us was amazing but...

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Helpful?
Thank Lauzzy0523
Canberra, Australia
Reviewed 1 week ago

We arrived at the hotel very early in the morning after a long flight from Osaka. I am a IHG member and use a CPAP machine to sleep, so that on these overnight flight there is no snoozing. I did ask earlier if it was possible to get the first available room in my category on arrival. Although the hotel...

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Helpful?
Thank Peter B
Gladstone, Australia
Reviewed 1 week ago

The room was in good condition with amazing views over the water. Staff went out of their way to help every guest and make every one feel welcome. It's a 15 or 20 minute walk into town if you don't want to eat at the restaurant however there is a hotel bus that runs regularly or the hospital just a...

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Thank Martin E
Denver, Colorado
Reviewed 1 week ago

The staff of this hotel invited us down for free drinks in the lounge the evening we arrived and they sat and visited with us. It was a nice personal touch. I felt they really cared about us beyond the average hotel staff. The views were lovely facing the ocean and the location was very convenient.

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Helpful?
Thank MountainMom78
HolidayInnCairnsH, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear MountainMom78 Thank you for your kind comments. We are delighted to hear you enjoyed the beautiful views over the Ocean from your guest room, but also that you treasured the time at our guest drinks. We hope to be able to welcome you back to the Holiday Inn Cairns Harbourside in the close future. Thank you for your booking...

Cairns Region, Australia
Reviewed 1 week ago

My partner and I stayed here for two nights, Friday and Saturday as we met with friends from overseas who belong to the Holiday Inn travel club. We had very quite adjacent rooms which worked very well. The overall experience was above average and the in house restaurant was a pleasure to use for breakfast and dinner. The location of...

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Helpful?
Thank Stefan B
HolidayInnCairnsH, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Stefan B, Thank you for taking the time to write this review of your recent stay with us. We appreciate all your feedback and I agree Teshi's restaurant provides not only an excellent location but fantastic selection of meals. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General Manager

Reviewed 1 week ago via mobile

Have stayed all over and the service her was almost impeccable!!!!! Restaurant underneath hotel is amazing!!!! Will be staying here again when in town for sure!!!! If you are going to cairns this is the place to stay. Make sure you get a water side room 😉

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Helpful?
Thank Craig S
HolidayInnCairnsH, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Craig S, Thank you for taking the time to write this review of your recent stay. I appreciate your excellent feedback in regards to the service you received from the team at the hotel, they are very proud of what they do. We will pass this onto them to celebrate. We look forward to welcoming you back again soon....

Sydney, Australia
Reviewed 1 week ago

I stayed here with my daughter for two nights at the beginning of May. I chose it because of it's central location and it was very close to everything we needed to do in the city. It's also nice and close to the airport which is great when you arrive late at night. The downside of that means that you...

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Helpful?
Thank CarmenRaynor
HolidayInnCairnsH, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear CarmenRaynor, Thank you for taking the time to write this comprehensive review of your recent stay. We appreciate all your feedback and we are glad to hear you enjoyed your time with your daughter with us at the Hotel. We look forward to welcoming you back again soon. Kind Regards, Nick Henderson General Manager

Wodonga, Australia
Reviewed 1 week ago via mobile

We booked a room online, while the cost was reasonable (you get what you pay for) and the room was clean. It is basic accomodation. We booked for a queen bed and had a "cuddle" double, very squishy and sagged in the middle when there were two people on the bed. Overall the experience was ok.

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Helpful?
1Thank annette19642017
HolidayInnCairnsH, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear annette19642017, Thank you for taking the time to write this review of your recent stay with us. We appreciate your feedback, we always recommend booking direct on with the hotel to ensure you able able to get the room type you would like. Our King Ocean view rooms would be perfect for your next getaway. We look forward to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 

Additional Information about Holiday Inn Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €75 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cairns Harbourside staff and other travellers.
16 questions
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Glenville, North Carolina
over a year ago
Singapore, Singapore
3 days ago

See all questions (16)

Questions? Get answers from Holiday Inn Cairns Harbourside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor with a view would be better.”
Lauzzy0523, 22 May 2017 | Read review
“Make sure you get a room facing the water. Others are good, but the water view is priceless”
  • How good is this, and even better the next day with sunshine
martine452, 19 May 2017 | Read review
“Any room on the Eastern side and above 4th floor gets a great view out to the Coral Sea and a Fantastico sunrise.”
580StefanB, 16 May 2017 | Read review
“We had an ocean view room and it was lovely to have such a beautiful outlook.”
CarmenRaynor, 16 May 2017 | Read review
“oceanview,great in the morning with the sun coming up”
georgeo735, 15 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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