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Ibis Styles Cairns

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Ibis Styles Cairns
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715 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Brisbane, Australia
Reviewed 27 May 2015

This hotel is very conveniently close to the Esplanade and walking distance to all city restaurants . The staff are very helpful. Breakfast is average but when included in the room price makes the hotel quite reasonable

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Helpful?
1Thank Leanne T
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Your comments regarding ibis Styles Cairns are very much appreciated. It is always a pleasure to receive customer feedback. Our hotel is in an excellent location within walking distance of everything in the city, and I'm glad you enjoyed your breakfast which was included in your rate. We look forward to welcoming you back to ibis Styles Cairns in the...

Rosedale, Australia
Reviewed 26 May 2015

We stayed 10 nights and had no complaints. Very clean and the staff most helpful . The room service from next door was not varied enough with their meals .The free wifi was great. And being so close to city centre made it an easy stroll to shops.

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Helpful?
Thank Georgia N
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

We very much appreciate your comments regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team and with our restaurant, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 24 May 2015

I was very disappointed by my stay here. They said there was free wifi however I never was able to connect. When I shared this with the front desk they either told me they were "restarting it" or basically accused me of lying about the issue. Additionally, there were TONS of ants in the room. They were on the bed,...

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Helpful?
1Thank Danielle M
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Styles Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Townsville, Australia
Reviewed 24 May 2015 via mobile

Title pretty much sums it up, rooms were clean, was within walking distance of the city centre and restaurants and overall was great value for money considering we have stayed many other places that were more expensive and not as nice. Staff were very friendly on both checkout and checkin and would gladly stay again.

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Helpful?
Thank Firey82
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Thank-you for your positive feedback. Here at ibis Styles Cairns our aim is to offer excellent customer service at all times and we are happy that you experienced this during your stay with us. Our hotel is centrally located in the heart of Cairns with spacious hotel rooms and continental breakfast included in the rates. Thank you again for sharing...

Greater Sydney, Australia
Reviewed 23 May 2015

I stay at Ibis hotels because they're always clean, which is why I was disappointed to find cockroaches in the kitchen cupboard and grimy crockery that I had to wash before using. The bathroom was immaculate though. The fridge was already full (expensive bar drinks), which is not a big problem but was irritating since I had to take them...

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Helpful?
1Thank GG_Grue
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Your comments regarding ibis Styles Cairns are very much appreciated. It is always a pleasure to receive customer feedback. I will share your feedback with the team regarding the cleanliness of the kitchen in your room. Through your feedback the staff will strive to continuously improve the quality of our services for all guests making your experience a positive one...

Reviewed 22 May 2015

Staying 2 night here at the Ibis hotel in Cairns, great location , within 2 blocks of the waterfront and loads of restaurants and bars and night life , great hotel and very well priced under $100 a night in May was a great price . Will stay again for sure .

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Helpful?
2Thank Phil J
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Thank you so much for sharing your wonderful review. I was thrilled to read that you enjoyed our facilities and services during your stay at ibis Styles Cairns, and I hope we will have the pleasure of hosting you again the next time your travels bring you to the area. Jamie Sherrington Front Office Supervisor

Kiama, Australia
Reviewed 19 May 2015

Review collected in partnership with Accorhotels.com
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Thank rossa796
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

New York City, New York
Reviewed 16 May 2015

Hotel is nothing special, but good for the price and in convenient location. Staff is friendly and rooms are clean. Beds were comfortable. We didn't spend much time in the hotel. The hotel has a restaurant for breakfast - the breakfast is fine, but I think a little too expensive for what it is.

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Helpful?
Thank dinamo10
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Thank you for sharing your feedback about your recent stay at ibis Styles Cairns. We hope that if you are passing through Cairns again, you would choose to stay with us again. Jamie Sherrington Front Office Supervisor

Melbourne, Australia
Reviewed 12 May 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank David S
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Inverness, United Kingdom
Reviewed 11 May 2015

Stayed here back in May 2013 and found it to be a great hotel, was conveniently located for exploring whilst being far enough back for it to be quiet. lovely breakfast with a good choice. The staff were polite and helpful, would stay here again.

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Helpful?
Thank Amy B
ISCSupervisor, Front Office Manager at Ibis Styles Cairns, responded to this review

Thank you for taking the time to post your review following your recent stay at ibis Styles Cairns. We are truly passionate about delivering exceptional service to our guests and I am delighted you enjoyed your experience with us! Jamie Sherrington Front Office Supervisor

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
75 guest rooms, licensed restaurant, and a swimming pool in a resort-style setting. Whether your visit to Cairns is for business or leisure, you will enjoy all the comforts of major hotels such as 24-hour Reception, Room Service, Free Wireless Internet, Free Austar TV, Tour Desk and Guest Laundry. We are situated in the heart of Cairns, a short walk from the Casino, Reef Terminal, Night Markets and the Convention Centre. The Esplanade is two blocks away, and the Airport is just 10 minutes by car ... more   less 

Additional Information about Ibis Styles Cairns

Address: 15 Florence Street Corner of Florence and Lake St, Cairns, Queensland 4870, Australia (Formerly All Seasons Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €69 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Styles Cairns 3.5*
Number of rooms: 75
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Also Known As:
All Seasons Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Styles Cairns staff and other travellers.
4 questions
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Questions? Get answers from Ibis Styles Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size rooms are spacious”
 of 5 bubbles 602judyj, 14 Feb 2017 | Read review
“Only two floors of rooms, a/c in all rooms. Clean & comfortable.. Small friendly hotel”
 of 5 bubbles 965Gilly58, 1 Feb 2017 | Read review
“Ask for a room in the back. The front rooms are close to a busy street.”
 of 5 bubbles BradEdwards, 30 Jan 2017 | Read review
“Avoid the room 214 like the plague”
 of 5 bubbles Ecotone, 14 Jan 2017 | Read review
“Away from the lift.”
 of 5 bubbles Linda-of-Coogee, 4 Dec 2016 | Read review
5 of 5