We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Pullman Reef Hotel Casino

Show Prices
#2 of 66 Hotels in Cairns
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pullman Reef Hotel Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,831 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Pullman Reef Hotel Casino
See the most recent reviews
Showing 1,714: English reviews
Brisbane
Reviewed 2 April 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Jennifer B
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Melbourne, Australia
Reviewed 2 April 2014

Review collected in partnership with Pullmanhotels.com
 Report
Helpful?
Thank Doimel
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Los Angeles
Reviewed 2 April 2014

Both times I stayed here the hotel lived up to its reputation and exceeded my expectations. Night staff at reception were welcoming, concierge was helpful in making arrangements for tours. Nice to have the Cairns/Zoom/Dome on site for added diversion. Rooms were spotless, had nice amenities and pretty much everything I needed. A little too cold, I was unable to...

 Report
Helpful?
1Thank Livetowander
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Livetowander, Thank you for coming back to stay with us, fantastic to read that we were able to exceed your expectations. Appreciate your feedback on the air conditioning, I will discuss with our maintenance team to look for a solution. Best regards Wayne Reynolds

Mumbai, Maharashtra, India
Reviewed 31 March 2014

This hotel is a very nice place to stay. The room and especially the beds are very comfortable. the bed linen is sparkling white and very neat and clean. The service is outstanding. Vegetarian food maybe a challenge but the hotel staff do try and help out with some special cooking. Loved our stay and would really like to go...

 Report
Helpful?
Thank Lall888
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Lall888, Thank you for choosing to stay with us, our beds are definately some of the comfiest around. Wonderful to read that the team did their best to cater to your needs. Kind regards Wayne Reynolds

Cary, North Carolina
Reviewed 29 March 2014

The rooms very very spacious, clean, had a great bath tub with a spa experience. Free coffee/tea in the lobby which was to die for :). Casino was ok but the location of the hotel is perfect. Very close to the esplanade you can walk in the night to all the shopping area and food places. Loved the lagoon which...

 Report
Helpful?
1Thank Prashant T
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Prashant T, We do appreciate you taking the time to pass on your comments and it's great to read that you enjoyed Cairns and everything we have to offer. Hope to welcome you back for your next holiday. Kind regards Wayne Reynolds

Austin, Texas
Reviewed 25 March 2014

I felt so well cared-for in my one night stay here. I was exhausted after a 26 hour trip from the US and we pulled in bleary-eyed. The hotel staff was so kind about special requests. The view of the wharf was superb and the room was even better than the photos. The bed was the best I've ever slept...

 Report
Helpful?
1Thank merry_traveler_10
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear merry_traveller_10, Thank you for your very kind words, I am glad the team went above and beyond for you to provide a memorable stay. We do hope to welcome you back when you next holiday in Cairns. Kind regards Wayne Reynolds

Reviewed 24 March 2014 via mobile

This place is beautiful and the service is exceptional but go across the road to Pullman international for breakfast. They have a limited selection continental buffet and if you want a full Buffet you order 1 item from their ala carte menu. So basically it's a very clever way of getting you to pay $35 for some bacon and eggs....

 Report
Helpful?
Thank Dave B
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Regularhotelient, Thank you for taking the time to post your feedback it is great to read that the service was exceptional. I do apologise that the breakfast was not to your expectations, we are a smaller boutique style hotel and unfortunately can not offer the all you can eat buffet of a larger hotel. Our sister Pullman across the...

Brisbane, Australia
Reviewed 23 March 2014

My family spent (sadly only) one night here in March. Our last visit was in 2012 and it was as good if not better than our last trip. The location makes a great base for all those touristy (or business) outings. The welcome from reception is always warm, the rooms are faultless, the upkeep and cleanliness excellent al accompanied by...

 Report
Helpful?
3Thank Mahove
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear Mahove, It is fantastic to read that your family enjoyed their stay and we were able to get the little things right. Thank you for choosing to stay with us and we do hope to welcome you back soon. Kind regards Wayne Reynolds

Ashmore, Australia
Reviewed 22 March 2014

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Angela Q
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Port Moresby, Papua New Guinea
Reviewed 21 March 2014

I always stay at the Pullman reef hotel when I am in Cairns. The staff are friendly, the service is excellent, rooms are very clean. The location is handy for what I need to be close to. I have been staying there quite often for the last 4 years and have never had a problem.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank suelumby
Wayne R, General Manager at Pullman Reef Hotel Casino, responded to this review

Dear suelumby, Thank you for your ongoing support and your kind words. The team look forward to welcoming you back soon. Best regards Wayne Reynolds

606 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (562)
Viewed
Room/Suite (155)
Viewed
View from Room (65)
Viewed
Hotel & Grounds (76)
Viewed
Pool/Beach Area (15)
Viewed
Bathroom (44)
Viewed
Family/Play Areas (1)
Viewed
Dining (15)
Viewed
0:48
Videos (2)
Viewed
Other (189)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (4)
Viewed
Dining (5)
Viewed
Room/Suite (12)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.4 km away
Shangri-La Hotel, The Marina, Cairns
0.1 km away
Pullman Cairns International
0.1 km away
Hilton Cairns
Hilton Cairns
#5 of 66 in Cairns
2,058 reviews
Show Prices
Show Prices
Show Prices
6.2 km away
Cairns Coconut Holiday Resort
0.9 km away
DoubleTree by Hilton Hotel Cairns
2.5 km away
Reef Palms
Reef Palms
#3 of 66 in Cairns
535 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Take the time to look at our rates to see all of our EXTRA INCLUSIONS - we have thought of everything. Each of our luxurious rooms has its own spa bath, separate walk in shower and garden balcony overlooking the city or water views. A roof-top swimming pool, gym, four restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €170 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, ACCOR, Travelocity, Agoda, Cheap Tickets, Priceline and Jetsetter so you can book your Pullman Reef Hotel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Reef Hotel Casino staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Pullman Reef Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room at high floor, junior suite”
 of 5 bubbles fannymama, 22 Feb 2017 | Read review
“Better off booking a nicer place close by for the same price or less”
 of 5 bubbles kryds, 21 Feb 2017 | Read review
“I only was there for the casino”
 of 5 bubbles TravelinAlan, 3 Feb 2017 | Read review
“aim for the mangrove water view”
 of 5 bubbles 610JohnC, 17 Jan 2017 | Read review
“Sea View Rooms are the best, especially when a Cruise Ship is in Port”
 of 5 bubbles adrianb595, 16 Jan 2017 | Read review
5 of 5