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We spent three nights at The Hilton - check in staff were friendly and knowledgeable. We had a fabulous oceanview - room was very clean and spacious although we were a little disappointed we didn’t have a mini bar. In saying that The Gin Bar...More
First visit to Cairns and whilst the city itself is a slightly rough around the tips mixed bag that leans very heavily on its spectacular natural attractions to keep the punters coming, the Hilton was definitely one of the better places in town to stay....More
3 Thank Drew1976
Response from GM_HI_Cairns, General Manager at Hilton CairnsResponded 30 July 2017
Thank you for taking the time to submit your review based on your recent stay at Hilton Cairns.
I was thrilled to read your comments and to hear that you rated us the best hotel in Cairns - Thank you! We pride ourselves...More
Overall is fine, it was great place to stay and good location to get everywhere. (Restaurants, shops, night market, reef terminal to do activities). Very happy with house keeping's hospitality but front office, restaurant server and concierge wasn't really good with some attitude. We valet...More
Exceptional location & service. Sahyl & Jake, front office receiption staff always remember us making us feel very special. Exempliary employees. This location overlooking the marina is perfect also because the Ariana where our live-aboard dive boat, Reef Encountrs, departs. They are the best to...More
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We spent 10 days at the hotel and found the comfort and service faultless. We were there as part of a Passover Retreat which would have presented the hotel with many organisational challenges, and yet, almost without exception, the staff were polite, helpful, and genuinely...More
1 Thank leonlevy
Response from GM_HI_Cairns, General Manager at Hilton CairnsResponded 6 days ago
Thank you for taking the time to submit your feedback via Tripadvisor.
I am very pleased that you enjoyed your time in Cairns and the hotel for your Passover Retreat. I have a great team working with me here at Hilton Cairns and...More
Yes, wifi is complimentary for hh members. Their is a limit though, I believe it's 1gb per day and you can connect up to 3 devices.
Get a data sim with Optus , will work much better if limit or charge is a concern.