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Cairns Sheridan Hotel

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Cairns Sheridan Hotel
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324 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Billericay, United Kingdom
Reviewed 3 July 2016

Situated a couple of kms away from town centre but the walk in along the esplanade is lovely. Staff very friendly. Hotel clean but a little tired. Pool not worth talking about. Breakfast good if a little limited.Recommended.

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Helpful?
1Thank Addelam
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review. I am so glad you enjoyed your stay with us, our staff really do all they can to make your stay as pleasant as possible. We also have a courtesy bus that goes down town which only take 5 minutes.

Newcastle, Australia
Reviewed 30 June 2016

Apart from great food, and a very comfortable room for a total of seven nights, the exceptional personal attention by all the staff stands the Sheridan above most five star hotels we have stayed at. Our friends who also stayed for the same period agree whole heartedly. We have travelled over Europe, Asia, Canada and the US over the last...

Review collected in partnership with this hotel
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1Thank Mike M
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your excellent review. I am so glad you enjoyed your stay with us, our staff really do all they can to make your stay as pleasant as possible. We also think we have the best hotel in Cairns when it comes to guest satisfaction. I look forward to seeing you again.

Ipswich, Australia
Reviewed 24 June 2016 via mobile

Great hotel in a handy location with really nice rooms and friendly staff. Easy to find and the entire hotel is in excellent condition. Comfortable bed and all the amenities that are required. Restaurant onsite with lovely food. Will happily stay there again.

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Helpful?
1Thank strawbwood
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your excellent review. I am so glad you enjoyed your stay with us, our staff really do make all the difference. We also think we have the best restaurant with-in a hotel in Cairns when it comes to quality and value for money. I look forward to seeing you again.

Melbourne, Australia
Reviewed 23 June 2016

Room was small but clean. Hotel is a good location to cairns airport if you need to fly out early in the morning. Restaurant in lobby was good for a quick dinner. small balcony off each room. Good for short stay.

Review collected in partnership with this hotel
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Helpful?
1Thank Anne S
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your excellent review. We take a lot of pride from the way we present our rooms to our guests and our promise of good value for money throughout the hotel and restaurant. Maybe stay longer next time. I look forward to seeing you again.

Dalby, Australia
Reviewed 18 June 2016

Good food and room with free wifi, Friendly helpful staff (nothing is a bother), l overnight there when travelling home so it's really handy being close to airport , taxi from airport around $19 inc a $4 airport charge so from hotel to airport is around $15. Trev M

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1Thank maundertrev
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your excellent review. I am so glad you enjoyed your stay with us, our staff really do all they can to make your stay as pleasant as possible. At certain times it is possible to also get the hotel shuttle bus to drop off at the airport. This is a limited service but many guest...

Reviewed 6 June 2016 via mobile

People in Sheridan Hotel are nice and patient.The first day, we came here at midnigh, the reception was waiting us all the time;The second day morning, we are waiting for somebody' picking up,the reception did us a favor of calling a phone; The third day, we want to go the airport next morning, they made an appointment of taxi for...

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Helpful?
1Thank APTIVA86
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your excellent review. I am so glad you enjoyed your stay with us, our staff really do go out of their way to make your stay as pleasant as possible. We also think we have the best hotel in Cairns when it comes to guest satisfaction. I look forward to seeing you again.

Reviewed 3 June 2016 via mobile

Nothing special but handy for airport. The pool is just a small pool rather near the road so not ideal. Basic accommodation nice staff. Reliable alarm call and reasonably comfortable beds. Next to busy road so not beautiful in anyway but as I said good standard stuff.

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1Thank Howellmorgan
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Doesn't sound too "standard" to me. I'll share one of my 'Philosophies' with you. “The secret to happiness" - is to lower your expectations. …that is what you compare your experience with. If your expectations and standards are very high and only allow yourself to be happy when things are exquisite, you’ll never be truly happy and grateful. There will...

Reviewed 1 June 2016

I've been staying at the Sheridan Plaza Hotel for business trips lately. From the moment I walked in the door I felt at ease and welcome. The staff are lovely and very accomodating. They call everyone by name. I feel like I am part of a big family when staying there. I sense many people return regularly and staff know...

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Helpful?
1Thank Shannynsteel
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your great review. We do get quite a few business clients who often become regulars over time. Some have been regulars for many years. Hopefully I will be able to catch up with you on your next visit. I look forward to that. Regards Stuart

Reviewed 24 May 2016 via mobile

It's a nice family hotel and worth its price. Our room was specious and very clean. The Sheridan hotel is about 3,5 km to city center, there is no shuttle from the hotel but you can call taxi (tel:131 008) and pay 13-15 Dollars or walk to the center.

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1Thank snnnysldg
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your lovely review. Just one thing I would like to mention is that we do have a shuttle bus that offers a service downtown and does drop offs at the airport. While it is not a scheduled service you can ask at reception and find a time that suits you. We also organize taxis for free so...

Melbourne, Australia
Reviewed 19 May 2016

I was looked after extremely well and my queries were treated promptly and efficiently. Staff were most obliging which doesn't occur all that often over the world. My room was comfortable and clean. Breakfast and dinner were enjoyable.

Review collected in partnership with this hotel
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1Thank janicec824
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. It is always welcome to get such positive feedback, especially about our great staff.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Cairns Sheridan Hotel is the closest hotel to the Cairns International Airport and 3kms from Cairns City Centre, there are scheduled buses to and from downtown. Sightseeing tours can be booked to the Great Barrier Reef for snorkeling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The Cairns Sheridan Hotel belongs to MTS, one of PNG's pioneer tourist companies which own the Madang Resort, Kalibobo Village, Kalibobo Spirit all in Madang, plus the Tropical Heritage Hotel in Minnie Street Cairns. All hotels have been consistent winners of the Trip Advisor Excellent Awards in recent years. ... more   less 

Additional Information about Cairns Sheridan Hotel

Address: 295 Sheridan Street, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €76 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cairns Sheridan Hotel 4.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Quality Inn Cairns
Quality Hotel Cairns
Hotel Style:
#2 Business Hotel in Cairns
#13 Romantic Hotel in Cairns
#15 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Sheridan Hotel staff and other travellers.
4 questions
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Fair Play, South Carolina
New York, NY
South Bend, Indiana
8 months ago

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Questions? Get answers from Cairns Sheridan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top level is great.”
Jaymo12q, 19 Mar 2017 | Read review
“hard to say as there was major services on three sides of the hotel, but i suppose the rear of the Hotel”
mary1949, 24 Oct 2016 | Read review
“Rooms on west do get afternoon sun. We were on the 5th floor and noise was not a problem.”
687PamP, 14 Oct 2016 | Read review
“Better to get a room not facing mainroad”
Nihonihoohura, 30 Aug 2016 | Read review
“Clarify Internet data allowance before you book - hotel has low daily data allowances. 5th floor room had partial sea/mountain views.”
  • Room 507
  • Room 507
  • Room 507
  • Room 507
PattayaRegular, 31 Jul 2016 | Read review
5 of 5