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Cairns Sheridan Hotel

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Cairns Sheridan Hotel
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311 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Canberra, Australia
Reviewed 3 days ago NEW

I would like to thank all staff that assistanted us, served us and clean the rooms for our stay last week. I could not fault any of the staff. They were all pleasant, helpful and kind to my 3 grandchildren, my partner and I. Breakfast has everything you want from cold to hot Buffett food. Even pancakes my granddaughter thought...

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Helpful?
Thank Vicki H
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. It is great to get such positive feedback. Hopefully we will see you again soon.

Reviewed 1 week ago

This would be my second visit in this hotel. The staff are very friendly and accomodating they will do their best to assist you. Stayed at the executive room for 7 days. This time I didn't get the balcony. But still had a nice view of the mountains. Watched the fireworks from the distance but managed to zoom it with...

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Helpful?
Thank Kathy M
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. Free WiFi is continuous WiFi for your entire stay. It is only limited to 900MB to prevent downloading movies (usually illegally). This amount of WiFi should be easily sufficient to last several days of internet, emails and general social media. You never have to pay for it when you have free WiFi....

Reviewed 3 weeks ago via mobile

Cant be happier with the hotel. Excellent customer service, attention to detail (Customer Service). Staff members Leanne and Sarah were great. Will definitely visit again. Staff helped with attractions booking and took care of me.

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Helpful?
1Thank Nitin B
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. It is great to get such positive feedback and we look forward to seeing you again.

Hobart, Australia
Reviewed 4 weeks ago

We had a fast check in. The rooms are unfortunately very dated and the bathroom light was held on by sticky tape! We went to have some lunch in the café but was told it was closed on weekends which was really inconvenient as we were in a bit of a hurry and didn't have time to leave and eat...

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Helpful?
Thank RedBeret
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you.

Burlington, Vermont
Reviewed 4 weeks ago

Hotel was clean and staff friendly but the location is inconvenient and there is no free wi-fi, not even in the lobby which is so odd because there is free wi-fi in downtown Cairns for everyone! Why this hotel wouldn't have wi-fi baffled me!?

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Helpful?
Thank kocvt
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind comments about our friendly staff and clean hotel. It confuses me a bit to think a hotel doesn't have WiFi as of course we do have WiFi. Many of our packages include free WiFi, particularly those that are booked direct with the hotel. Also Expedia and Booking.com have free WiFi packages. If you...

Reviewed 15 December 2016

Needed to be close to the airport for a 5 am flight. This hotel is clean, quiet and close to the airport. Right on the main road as you drive through Cairnes, it is easy to access the esplanade by cab, driving or 20 min walk. Hotel has everything you need. Comfortable bed and well equipped.

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Helpful?
Thank Rick W
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. It is great to get such positive feedback.

Wigan
Reviewed 10 December 2016

Good location for airport, large hotel but not impersonal! staff are friendly and helpful. The rooms are large with a good sized bathroom, have to pay for wifi. Lifts are a bit small if you have luggage!

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Helpful?
Thank Saabaero
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review and I am so happy you enjoyed your stay. If you book direct with the hotel next time you get free WIFI throughout your stay, a free drink at the bar and an upgrade. I have never had one person ever say our lifts are small. They are licensed for 17 people each which on...

Reviewed 6 December 2016 via mobile

My husband and I stay here ALOT! Absolutely love it. Great location next to Dunwoodys. Rooms are always clean. The staff are always super friendly and know our names when we walk in. Judy is so awesome. I do think however there should be a little incentive for frequent stayers. Even just a free coffee. 😬 keep up the excellent...

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Helpful?
1Thank Vegout111
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your king review, it is greatly appreciated and your comments will be taken on board. Thanks.

Reviewed 30 November 2016

We stayed at the Sheridan only one night, before catching an early flight out. The standout feature of our stay was definitely the friendly, helpful attention from each of the staff members we encountered. The room was spacious and the beds were good, and we did not experience any noise during the night. We chose the hotel because it was...

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Helpful?
Thank Janet W
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

I am a bit reluctant to thank you for your review because Cairns is a Paradise, as described by most visitors. To even suggest that any part of Cairns is 'Seedy' is suggesting that you must live in some Utopian place on this planet. How could anywhere be less seedy than Cairns? Do you even realise how offensive that comment...

Reviewed 24 November 2016 via mobile

I have stayed at this hotel twice while travelling to cairns for work. Staff are always friendly and the beds are super comfy. Basically all I need! I will choose to stay here rather than one of the CBD hotels any day.

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Helpful?
1Thank clarkey1993
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your comments, it is great to keep hearing how friendly our staff are and how welcome they make our guests feel. Hopefully I will be able to thank you personally on your next trip.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Cairns Sheridan Hotel (formerly Cairns Quality Inn) is the closest hotel to the Cairns International Airport and 3kms from the Cairns BDO, there a scheduled buses to and from downtown and most suburbs. Sightseeing tours can be booked to the Great Barrier Reef for snorkelling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The Cairns Sheridan Hotel belongs to MTS, one of PNG's pioneer tourist companies which own the Madang Resort, Kalibobo Village, Kalibobo Spirit all in Madang, plus the Tropical Heritage Hotel in Minnie Street Cairns. All hotels have been consistent winners of the Trip Advisor Excellent Awards in recent years, including 2015. ... more   less 

Additional Information about Cairns Sheridan Hotel

Address: 295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €74 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cairns Sheridan Hotel 4.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Quality Inn Cairns
Quality Hotel Cairns
Hotel Style:
#2 Business Hotel in Cairns
#13 Luxury Hotel in Cairns
#13 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Sheridan Hotel staff and other travellers.
4 questions
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Fair Play, South Carolina
New York, NY
South Bend, Indiana
4 months ago

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Questions? Get answers from Cairns Sheridan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hard to say as there was major services on three sides of the hotel, but i suppose the rear of the Hotel”
 of 5 bubbles mary1949, 24 Oct 2016 | Read review
“Rooms on west do get afternoon sun. We were on the 5th floor and noise was not a problem.”
 of 5 bubbles 687PamP, 14 Oct 2016 | Read review
“Better to get a room not facing mainroad”
 of 5 bubbles Nihonihoohura, 30 Aug 2016 | Read review
“Clarify Internet data allowance before you book - hotel has low daily data allowances. 5th floor room had partial sea/mountain views.”
  • Room 507
  • Room 507
  • Room 507
  • Room 507
 of 5 bubbles PattayaRegular, 31 Jul 2016 | Read review
“free self parking”
 of 5 bubbles hkers2016, 19 Jul 2016 | Read review
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