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DoubleTree by Hilton Hotel Cairns

PricelineUS$99*
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#11 of 64 Hotels in Cairns
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
US$130*
US$99*
Great Deal
US$101*
US$130*
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DoubleTree by Hilton Hotel Cairns
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2,053 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,874: English reviews
Carlisle, United Kingdom
Reviewed 11 March 2016

We are just back from a wonderful trip to Australia, we stayed at the Hilton double tree hotel for a few days to visit the area and the marvellous barrier reef, upon arrival from a long trip from Hong Kong we went to check in only to find out our uk travel agent had not confirmed the booking, we panicked...

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Helpful?
Thank stevemac134
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear stevemac134, Thank you for taking the time to share your recent experience at DoubleTree by Hilton Cairns. I am pleased to hear you had an enjoyable stay with us because of our warm and caring service. Customer feedback is crucial to our hotel at all levels and your comments have already been shared at the daily operations briefing. Your...

Arroyo Grande, CA, United States
Reviewed 9 March 2016

All the quality you expect from the Doubletree / Hilton brands, in a great location and a wonderful open-air atrium. One of the best breakfast buffets I've had in a long time, and the Esplanade boardwalk is just across the street, with a 2 minute walk to downtown. Hope to be back here soon.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank B. S
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear B.S, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Our prime location is one of the many reasons guests love staying with us. Within walking distance to shops, popular restaurants and must see attractions. Pleased to hear you enjoyed our buffet breakfast. We use fresh local ingredients and a culinary...

Long Beach, United States
Reviewed 9 March 2016

If you love an ocean view this is the perfect hotel for you. The hotel is a little bit older, but it has all of the amenities of a newer hotel. I stay at a lot of hotels and the customer service at this hotel is top notch, which makes all the difference in the world. I would definitely stay...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tiffany F
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Tiffany F, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Fantastic to hear you had the perfect stay with us because of our breath taking sea view rooms. It's definitely worth the extra. The hotel is the perfect place to sit back, relax or explore all what Cairns has to...

arizona
Reviewed 7 March 2016

This hotel would be your ordinary, run of the mill property except for the staff. They all went above and beyond to make sure that our stay went smoothly and that we got anything that we needed. Tavis at the front desk was a genuine, absolute pleasure! Luke in the customer care department was there to promptly fulfill a special...

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Helpful?
1Thank arizona_8
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear arizona_8, Thank you for taking the time to write about your recent experience at DoubleTree by Hilton Cairns. I am pleased to hear you had an enjoyable stay with us because of our warm and caring service. Customer feedback is crucial to the hotel at all levels and your comments have already been shared at the daily operations briefing....

Brisbane, Australia
Reviewed 6 March 2016

Is was a very pleasant experience. I was completely happy with the check-in, the room and the general service offered by the Reception Desk. I would certainly return there again. The quality of the accessories in the bathroom was excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Nick Mr D
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Nick Mr D, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Glad to hear you had a great stay with us and experienced our warm and caring service. We are committed to maintaining high standards of service to ensure our guests have a rewarding experience. We look forward to welcoming...

Melbourne, Australia
Reviewed 4 March 2016

We stayed here on our first night in Cairns and were very disappointed. The room was dirty and smelled very mouldy, with patches of carpet damp and unpleasant. The pool was nice but needed to be cleaned of leaves more often and the service was not great (staff wouldn't help my partner print out his tickets). Won't be returning if...

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Helpful?
Thank mintymintymid
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear mintymintymid, Thank you for taking the time to share your experience about your recent stay at our hotel. I am so sorry you found your room unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. DoubleTree...

Southport, Australia
Reviewed 4 March 2016

Second time to the double tree... And very happily not disappointed. Staff are genuinely warm and engaging. Rooms clean spacious and comfortable. Car parking very easy. Proximity to city a real plus. Ask for ocean view ...its worth it. I will be back, hopefully next time for pleasure and can stay longer

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Helpful?
1Thank U2Sisters
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear U2Sisters, Thank you for taking the time to write about your return stay at DoubleTree by Hilton Cairns. I am pleased to hear you had an enjoyable stay with us because of our warm and caring service. Customer feedback is crucial to our hotel at all levels and your comments have already been shared at the daily operations briefing....

IAH
Reviewed 29 February 2016

Agree with others, hotel is very conveniently situated for dining and shopping, strolling, watch the bats at dusk (impressive) and airport. Great Barrier Reef tour bus picked us up at the hotel, which was nice. Did not use the pool or eat in the hotel, so cannot comment on those. Comfortable rooms, just a bit dated. Fridge in room was...

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Helpful?
1Thank TxTraveler13
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear TxTraveler13, Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay and experienced our warm and caring service. Sorry to hear your disappointment with the internet connection quality. Guests can upgrade to a premium internet package for a fee. We encourage guests to report these issues so we can...

Sydney, Australia
Reviewed 28 February 2016

We stayed here for 4 nights during December. The hotel looks a bit tired compared to the photos but it was generally clean. The room and shower were outdated but again the room was spacious and clean. Desk staff were very helpful with information, and offered warm cookies at check in. We booked our tours via the helpdesk in the...

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Helpful?
Thank Pri_Sydney
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Priya_Globetrotter, Thank you for taking the time to write about your recent experience at DoubleTree by Hilton Cairns. Great to hear you had an enjoyable stay with us along side our warm and caring service. I will make a special mention to Sue who made your stay extra special. Pleased to hear the buffet breakfast was to your liking...

Sydney, Australia
Reviewed 28 February 2016

Great hotel with caring staff. Warm chocolate chip cookie on arrival is a nice touch. Room was clean and well maintained and had a good view of the ocean. Good food available in the hotel with friendly wait staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Warren B
DTCAIRNS2014, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Dear Warren B, Thank you for taking the time to write about your recent stay at DoubleTree by Hilton Cairns. Glad to hear you had an enjoyable stay with us along with our warm and caring service. We are committed to maintaining high standards of service to ensure our guests experience a rewarding stay. The team and I look forward...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €89 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Hilton EMEA, Agoda, Orbitz, Priceline, Travelocity, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Hotel Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your on the north side, ask for another room.”
andrewmW2031KA, 25 May 2017 | Read review
“Views of the water available upon request but mountain views are better.”
V295FElisal, 16 May 2017 | Read review
“Water views good but noisy external bar at night”
946fredl, 15 May 2017 | Read review
“Ask for a room away from the pool area”
532elliea, 11 May 2017 | Read review
“I have always chosen se view rooms. Stunning.”
brendanc2016, 30 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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