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DoubleTree by Hilton Hotel Cairns

2,304 reviews
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Traveller (764)
Room & Suite (327)
Dining (51)
Overview
  • Excellent34%
  • Very good45%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“the holiday inn”(152 reviews)
“double tree”(102 reviews)
“barramundi”(100 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Cairns
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,304)Write a Review
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All reviewsthe holiday inndouble treebarramundiwarm cookiestour deskbottle shopocean viewbuffet breakfastexcellent locationtravel deskduty managerbit datedan upgradeport douglascairns esplanadethe great barrier reefnight market
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1 - 5 of 2,096 reviews
Reviewed 2 days ago

No complaints at all, nice hotel, very clean, staff friendly, good internet service (free if you join the loyalty program). My only quibble is that, if you're a smoker, you have to walk a hell of a long way to the smoking area.

Thank PommyErrol
Hotel's Favourite
Reviewed 10 December 2017

I stayed here a few months ago and it was pretty good. I needed to come to Cairns again, and decided to try it again. Very glad I did. As previously, the staff were excellent - they went out of their way to be helpful....More

Thank therudies86
Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 11 December 2017

Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Kind Regards, David Harper | General Manager david.harper@Hilton.com

Reviewed 2 days ago

Excellent service Very helpful stuff but the smell of carpet in the room made me sick and ruined my stay because I did not sleep at night from the smell. I had to change rooms but there are all the same Carpets need to be...More

Review collected in partnership with DoubleTree by Hilton
Thank Samer E
Reviewed 2 days ago

Well equipped, clean & comfortable rooms. The breakfast buffet selection was extensive. Staff were very helpful & always pleasant. Beautiful setting overlooking the lagoon. Very convenient for restaurants, shops & other facilities.

Review collected in partnership with DoubleTree by Hilton
Thank patriciahX1237NV
Reviewed 3 days ago

We are Cairns locals - my 10 year old son and I had a two day staycation before school goes back next week. We were delighted by the friendly and helpful staff, welcome cookies, great room with a view, superb pillows, yummy breakfast buffet, huge...More

Review collected in partnership with DoubleTree by Hilton
Thank samanthacO7441IC
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$113 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Luxury Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (764)
Room & Suite (327)
Dining (51)
Pool & Beach (43)
Hotel & Grounds (477)
Bathroom (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ann C
14 October 2017|
AnswerShow all 7 answers
Response from Equivoco | Reviewed this property |
Breakfast was included as part of my rate but I found it very poor quality and wouldn't recommend it. There are many places to eat a short walk away.
2
Votes
Lesley G
10 October 2017|
AnswerShow all 6 answers
Response from JM1609 | Reviewed this property |
Yes, all complimentary.
1
Vote
CassandraJane000
5 October 2017|
AnswerShow all 4 answers
Response from Sjjohanson | Reviewed this property |
I believe so, I think I remember seeing ash trays there. I will be there on Saturday, will check
1
Vote
Room Tips
"The city view was not bad at all, but ask about adjoining rooms which are bad."
Read review
"Request a room with a balcony :)"
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"We were in room 629 but unable to use balcony in the morning due to the hot sun."
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"Its not cheap, but well positioned"
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