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BEST WESTERN PLUS Cairns Central Apartments

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194 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Orlando, Florida
Reviewed 19 September 2016 via mobile

The location was good, next to the main streets, restaurants, mall, and the reef terminal. Our room wasn't bad for the price as it had a fridge, coffee press, toaster and sink for breakfast. We weren't looking for a lot of amenities as we flew in one night, spent a day on the reef, then flew out the next day,...

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Helpful?
Thank Joshuastefano
Central-Apt-Group, Guest Relations Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Hey Joshuastefano, Thank you for your comments, we appreciate the feedback regarding your recent stay. We are also excited to say that we are currently in the process of putting together a refurbishment program for all of our rooms. Next time you are in town, please keep us in mind. Best Regards, Guest Relations Manager Central Apartment Group

Reviewed 8 September 2016 via mobile

Despite all the reviews, we could not have been more disappointed. This place should be avoided until it receives s major makeover. From bad smells in the corridors, to broken swimming pool pumps, poor checkin attitude, dark corridors, unsatisfactory front desk hours, confusion over priority of other tenants vs room tenants, and no breakfast as advertised it was a major...

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Thank Enjoyinglife60
Central-Apt-Group, Guest Relations Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Dear Enjoyinglife60, Thank you very much for taking the time to provide a review regarding your recent stay with us. I am disappointed to read that you encountered problems with cleaning standards and your check-in. We pride ourselves on maintaining a high standard of cleaning and customer service at Cairns Central Apartments, so this feedback is very important. I can...

Cairns, Australia
Reviewed 1 September 2016

I stayed in a one bedroom self-contained apartment for 10 nights which was wheelchair friendly, the bathroom was perfect with rails and a shower bench good space. Lots of room in the bed room and lounge room has also got access to the outside balcony. With the kitchen, if you travel by yourself, you may need somethings to brought down...

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Helpful?
Thank Jason E
Central-Apt-Group, Guest Relations Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Hi Jason, Thanks a lot for your kind words, the staff at Cairns Central Apartments are very pleased to hear that you enjoyed your stay. We are delighted that you would return - that means a lot to us. Our team works very hard to ensure that all guests receive a high level of customer service at all times. Thanks...

Gold Coast, Australia
Reviewed 24 August 2016 via mobile

Very clean, great room overlooking the city. Would stay there again. Bathroom a little small, but does the job. Found towel exchange difficult as office was not open when we left and got back, parking very handy. Great staff in office. Very central to ships, restaurants., train etc

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Helpful?
Thank 240vicki
Central-Apt-Group, Guest Relations Manager at BEST WESTERN PLUS Cairns Central Apartments, responded to this review

Hi 240vicki, Thanks a lot for the review. We hope to see you back at Cairns Central Apartments if you are ever in Cairns again! Best regards, Guest Relations Manager Central Apartment Group

Ravenshoe, Australia
Reviewed 23 August 2016

As we live 2 hours from Cairns, we usually stay overnight in Cairns at this hotel. We have found it to be in a great location - so the kids can go to the movies - and we can go out to dinner. We usually have an apartment so that we can spread out - this visit we booked a...

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Thank robandmirry
Townsville, Australia
Reviewed 10 August 2016

I stayed in a one bedroom apartment for 5 nights. Good location with Coles just across the road, yet still not far to walk to The Esplanade. Also convenient walking distance to the train station when travelling by train. Received a room on the lowest floor of the hotel (level 5), but still excellent views. Some minor issues had a...

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Thank oriolus84
Hobart, Australia
Reviewed 7 August 2016 via mobile

We only stayed here for one night as a stop over. It is very central to shops and amenities as well as a short walk to the waters edge. The room was clean and had all that we needed. Staff were friendly when checking in and out and answered all our questions.

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Thank Chauny1
Eureka Springs, Arkansas
Reviewed 27 July 2016 via mobile

I spent a week here and enjoyed a one bedroom apartment on the eighth floor with lovely views of the City, Ocean and Mountain range. Biggest disappointment for me was not haven't anything else in the kitchen to cook with than one solitary saucepan. I went out and purchased a small frypan and a couple of microwave bowls, so I...

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Thank Imelda C
Sydney, Australia
Reviewed 6 July 2016

The studio unit was clean and comfortable, across the road from the Cairns Central shopping centre, great for picking up supplies. A short walk to the Esplande, helpful staff on reception and good value for money.

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Thank Kerry B
Port Coquitlam, Canada
Reviewed 15 June 2016

We were so glad that we chose this hotel because it offered us a 2 bedroom apartment as we are a family of 4, and it's close to everything, within walking distance! The 2 bedroom apartment consists of a twin bedroom, bathroom and with a small kitchenette, and with connecting door to another "apartment" which has a double bedroom, a...

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Thank Pauline C

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BEST WESTERN Central Plaza Apartments
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Best Western Plus Cairns Central Apartments is an apartment hotel in the heart of the Cairns Central Business District opposite Cairns Central Shopping Centre. It is walking distance to popular Cairns attractions including the Esplanade, Night Markets, Cairns Convention Centre, Reef Casino and nightclubs. This luxury apartment hotel offers spacious studio, one and two bedroom apartments that are elegantly styled and include a fully equipped kitchen, large flat-screen televisions, individual room air conditioning in a addition to ceiling fans. Apartments also havehave views of the ocean or hinterland. All guests enjoy free: Wi-Fi, Foxtel and secure undercover parking. This is the ideal place to stay for a holiday or business trip with guests able to relax at the rooftop pool and spa and enjoy the sweeping views or utilise the meeting and conference space that includes an executive boardroom and function room. There is lots to see and do in Cairns so be sure to ask their tour desk for more information on the area and local attractions. Enjoy your stay! ... more   less 

Additional Information about BEST WESTERN PLUS Cairns Central Apartments

Address: 58-62 McLeod St, Cairns, Queensland 4870, Australia (Formerly Cairns Central Plaza Apartment Hotel)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €77 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Cairns Central Apartments 4.5*
Number of rooms: 74
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Cairns Central Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms face the main road which could be noisy”
 of 5 bubbles Ozitravel, 19 Sep 2016 | Read review
“A accessibility and security”
 of 5 bubbles jasone860, 1 Sep 2016 | Read review
“Apartments are great. Studios are good for couples.”
 of 5 bubbles robandmirry, 23 Aug 2016 | Read review
“Upper level rooms facing the water are superb!”
 of 5 bubbles hospitalityinns, 15 Mar 2016 | Read review
“Rooms that end in 08,09,10 all will have ocean views.”
  • Room With A View looking at central Cairns and the Coral Sea
 of 5 bubbles RobertaF852, 30 Jan 2016 | Read review
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