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Park Regis City Quays

PricelineUS$72*
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#14 of 64 Hotels in Cairns
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$111*
US$72*
US$85*
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Park Regis City Quays
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525 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Melbourne, Australia
Reviewed 4 July 2016

We had an Executive room on the 4th floor for 2 nights. We checked in without any drama. Our room was nice with everything we needed. I thought the balcony would have been bigger in the executive suites, but it was tiny - we didnt use it anyway, so that was not an issue. The entrance to our room was...

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Helpful?
Thank Libbyloo72
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Libbyloo72 Thank you for taking the time to review Park Regis City Quays. I am most pleased that you found your stay enjoyable. What a great reward to myself & my team that our guests leave us feeling happy with our service! I am delighted to hear that Colleen was able to contribute to making your visit to Cairns...

Brisbane, Australia
Reviewed 30 June 2016 via mobile

The rooms are small and the furnishing is old. The location is very convenient to the esplanade, city, etc. Reception was not very helpful and slow. We had to request for assistance. Morning check out and they didn't bother helping so I just left the key. House cleaning was responsive to any issues.

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Helpful?
Thank Frederic F
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Frederic F Thank you for taking the time to review PRCQ. I am sorry to hear that you experienced issues during your stay some of my staff as this is certainly not the usual standard. I apologise that you felt your furnishings were old. we have recently conducted a substantial refurbishment, the only rooms that would have old furniture...

Sydney, Australia
Reviewed 28 June 2016 via mobile

We stayed in the one bedroom apartment for a week and the apartment was clean and spacious. We overlooked the lovely pool area but later realised that we were in fact looking over the neighboring property pool and unfortunately our pool wasn't as nice as the one we could see straight into! A slightly annoying thing about the layout was...

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Helpful?
Thank Sunray82
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Sunray82 Thank you for taking the time to review City Quays. Whilst I am disappointed to read your comments about some of my team, I am pleased you raised them to my attention as this gives me the opportunity to conduct further training to improve the standards of service for all guests. The type of service you wrote about...

Hobart
Reviewed 28 June 2016

The Park Regis was well situated a couple of blocks from the main esplanade.The one bedroom apartment was lovely and clean and spacious. Hats off to the housekeeping crew who kept everything sparking during my five day stay. The apartment had a washing machine and dryer which was handy and worked well. Water pressure in the shower was great. The...

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Helpful?
Thank HoyJen
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear HoyJen Thank you for taking the time to review PRCQ. Whilst I am disappointed to read your comments about my team, I am pleased you raised them to my attention as this gives me the opportunity to conduct further training to improve the standards of service for all guests. The type of service you wrote about is not acceptable...

Mission Beach, Australia
Reviewed 27 June 2016

It was clean & comfortable. Short walk to cairns convention centre. Plenty of places to eat in same block. Turn right at french restaurant to walk through "village" & casino straight ahead. No flying foxes to be seen, heard or smelt. Will stay again.

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Helpful?
Thank Leanne S
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Leanne S Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location and staff with my team as this kind of feedback is...

Sydney, Australia
Reviewed 25 June 2016

We had a great time in cairns, everyone was very welcoming and we received excellent service. I would visit cairns again and stay at the Park Regis City Quays. I Highly recommended the Regis as the staff were wonderful.

Review collected in partnership with this hotel
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Helpful?
Thank 121joannek
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 121joannek Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments with my team regarding the excellent service my staff gave you, as this kind of feedback...

Brisbane, Australia
Reviewed 24 June 2016

Park Regis accommodation is fabulous and the staff are wonderful. My business trip experience has been great every time I have had the good fortune to stay at Park Regis Cairns. I have no hesitation in recommending others to stay with Park Regis.

Review collected in partnership with this hotel
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Helpful?
Thank X4471GQkatiew
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear X4471GQkatiew Thank you for taking the time to review City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the comments made with my team as this kind of feedback is always motivating & encouraging. I...

Brisbane, Australia
Reviewed 22 June 2016

Very convenient and quiet location, very clean and well maintained and friendly helpful staff. Not glamorous but a quiet achiever and functional for a business stay. Free Wifi a plus. Would stay there for business again

Review collected in partnership with this hotel
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1Thank madonnac53
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Madonnac53 Thank you for taking the time to review PR City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location, staff and cleanliness of the rooms met your expectations. I look forward to welcoming you back again at Park Regis Stay Well, Wayne Booth

Sydney, Australia
Reviewed 22 June 2016

Park Regis provides very good facilities and the rooms are spacious and very well maintained. Conveniently located with courteous staff. Value for money. Would Highly recommend to anyone visiting Cairns.

Review collected in partnership with this hotel
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1Thank iqbala171
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear iqbala171 Thank you for taking the time to review PR City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location, Facilities and staff met your expectations. And thank full for your kind gesture to recommendation us to others We look forward to welcoming you back again at Park Regis Stay Well, Wayne...

Adelaide Hills, Australia
Reviewed 18 June 2016

Staff are rude when asking them for a blanket ..and being told why didnt u ask when house keeping is here ... and receptionist throwing her hands in the air and being spoken to very rude just isnt good enough

Review collected in partnership with this hotel
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Helpful?
Thank 428chadd
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear 428CHADD Thank you for taking the time to review Park Regis City Quays. Whilst I am disappointed to read your comments about my team, I am pleased you raised them to my attention as this gives me the opportunity to conduct further training to improve the standards of service for all guests. The type of service you wrote about...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Park Regis City Quays invites you to discover Cairns and surrounds by providing the ultimate base during your next visit.With the Esplanade, harbour foreshore, restaurants, shops, Night Markets, Reef Casino and Marlin Marina merely a short stroll away; you are close to everything that makes Cairns a great destination. For guests attending tradeshows, conferences and other events, Cairns Convention Centre is conveniently located directly across the street from the hotel.Spectacular sights and experiences await you in Cairns. Take advantage of Park Regis City Quays’ tour booking service and find yourself snorkelling the Great Barrier Reef, sailing the crystal blue water on a catamaran or white water rafting on the Tully and Barron Rivers…the options are endless.Whether your stay is for business or pleasure (or a bit of both) – Park Regis City Quays is your ideal ‘home away from home’ whilst in Cairns. Extended and long stay guests are welcome at Park Regis City Quays - click here for more information.Relax and unwind in your modern hotel room or one/two bedroom self-contained apartment – all with individually controlled air-conditioning as well as ceiling fans, internet access, cable TV and most with large balconies. To enhance our guests’ experience, our superior rooms have recently been given a fresh new look including new pillow top beds and bedding, modern desks/work areas and new technologies such as iPod docking stations and high definition LCD TVs.Make the most of Cairns’ fantastic weather and cook up a classic Aussie meal at our rooftop sundeck and BBQ area. Afterwards, take a relaxing and refreshing dip in our outdoor swimming pool – perfection!Park Regis City Quays ensures a truly peaceful and relaxing retreat during your next visit to Cairns. ... more   less 

Additional Information about Park Regis City Quays

Address: 6 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €88 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Regis City Quays 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Park Regis City Quays Hotel Cairns
Park Regis City Quays Cairns
Hotel Style:
#12 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Park Regis City Quays staff and other travellers.
4 questions
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Sydney, New South Wales, Australia
over a year ago
San Luis Obispo, California, United States

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Questions? Get answers from Park Regis City Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Confirm which room you have if you are travelling with family and friends”
darrens375, 19 Apr 2017 | Read review
“higher floors are quieter”
JA1964, 2 Apr 2017 | Read review
“cheaper hotel than others but a little further than main area in cairns”
61vinhl, 23 Mar 2017 | Read review
“Studio apartment is ideal for an overnight stay, if longer choose the next level up”
ShaunS606, 2 Nov 2016 | Read review
“These rooms have certainly not got the views as advertised.”
rikh2013, 29 Oct 2016 | Read review
5 of 5
Priceline
US$72* /night
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Booking.com
Orbitz.comUS$85
AMOMAUS$111
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*Disclaimer
Prices are for 1 room, 2 adults
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