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Park Regis City Quays

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#14 of 68 Hotels in Cairns
Certificate of Excellence
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499 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Los Angeles, United States
1 review
Reviewed yesterday NEW via mobile

I stayed in this hotel for 3 nights during the week, spending almost no time inside the room itself besides sleeping. My boyfriend and I stayed in one of their normal hotel rooms, not an apartment. From the reviews I read on here, it seems the difference between the hotel rooms and the apartment rooms is pretty staggering. The room... More 

Helpful?
Thank Stephanie C
Adelaide
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

We recently stayed in a 2 bedroom apartment here. It was great. Comfortable beds, good kitchen, quiet, sizeable lounge area and a nice outdoor seating area. It's very convenient to the Reef cruise quays .... easy walk. Also close to restaurants, shops and parks. The air con was good and there's a rooftop pool to cool off in too and... More 

Helpful?
Thank Glynys O
Key West, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We needed a place to stay overnight prior to our 7-day cruise to the Great Barrier Reef. We could not have been happier with the Park Regis. Even an after-hours check-in was simple and fast. The room was huge with a great bed and excellent air conditioning (we arrived very late so getting the room cooled off quickly was a... More 

Helpful?
Thank Jeffrey J
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Jeffrey J Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the service, location and staff met your expectations. I hope that the cruise also met with your expectations I look to welcoming you back again at Park Regis Stay Well, Wayne Booth More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Hi I would like to tell you about my experience with one of your hetel, Park Regis in Cairns. I stayed your hotel 26th to 29th October. And my experience with your hotel was terrible. I know it sounds so strong but i cannot just ignore it because it actually ruine my whole journey. Here is what was happening there.... More 

Helpful?
8 Thank Minkyung K
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Minkyung K Thank you for taking the time to review Park Regis City Quays. I am sorry to hear that you experienced with your recent stay with us did not met your expectations, with a number of issues, as this is certainly not the usual standard of our Hotel. I apologise to you that you felt that you were... More 

Brisbane, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

We arrived around 6pm on a Friday and were a little hesitant at first when the person checking us in kept getting distracted talking to other guests. Only one key given for a one bedroom apartment however the apartment was surprisingly spacious, very comfy bed and fully stocked cutlery, crockery and even a dishwasher. Very good location. Would definitely recommend.

Helpful?
Thank L D
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear L D Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay & delighted that the apartment met with your expectations. I look to welcoming you back again at Park Regis City Quays Stay Well, Wayne Booth More 

Sydney, Australia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

We used the Park Regis City Quays as an overnight stop as we were boarding a cruise ship th e next morning. The Park Regis is only one block away from the wharf. We were greeted warmely by staff and given some information about dining out, atm,s etc which was usual. The apartment was presented well and very clean. It... More 

Helpful?
Thank Shaun S
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Shaun S Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding our property. location, staff with my team as this kind of feedback is always... More 

Cairns
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 weeks ago

If anyone is thinking about booking an' executive suit in this complex and think that they are getting a room with that is displayed on the internet,you are in for a huge surprise. I suggest the marketing people have got a convenient use of the truth and if this was in the real estate business it would be termed misleading... More 

Helpful?
1 Thank Rik H
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Rik H Thank you for taking the time to review Park Regis City Quays. I am disappointed that we failed to satisfy you overall, & apologise that we did not meet your expectations. But I was please to hear staff did accommodate you with a higher floor. May I suggest that if you do decide to book again, please... More 

Christchurch, NZ
Level Contributor
4 reviews
3 hotel reviews
Reviewed 15 October 2016 via mobile

Great location if you want to be near to the Convention Centre and waterfront. Plenty of space, well equipped kitchen, washing machines in room. Very comfortable and exceptional value. Nice pool. Close to supermarket.

Helpful?
Thank crusader15
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear crusader15 Thank you for taking the time to review Park Regis City Quays. It is always our aim to deliver a high standard of service & I am pleased that you felt we achieved this during your stay. I will share your comments regarding the service, location, Apartments and staff with my team as this kind of feedback is... More 

Townsville, Australia
Level Contributor
8 reviews
5 hotel reviews
Reviewed 28 September 2016 via mobile

The staff were not all up to standard with quality. The internet was very poor standard The room was very small but clean View was of a wall Location was excellent, very close to everything We would stay there again but ask for a better room maybe a few floors higher

Helpful?
Thank Colleen W
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Colleen W Thank you for taking the time to review Park Regis City Quays. I am pleased to read you enjoyed your stay, but disappointed to read that the staff did not meet your expectations. Unfortunately we do have some units facing a wall but please on your next booking make mention of this and my staff will do... More 

Perth, Australia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 September 2016 via mobile

Great location but that's about it. Only a certain amount of wifi per day then you have to pay extra. Have to pay to hire pool towels, pool area not great. Front counter staff were not very friendly or helpful at all. Apartment was not cleaned daily and we even had to empty our own rubbish. I'm sure there are... More 

Helpful?
Thank Janelle H
SWHG_Hotel_Manager, General Manager at Park Regis City Quays, responded to this review

Dear Janelle H Thank you for taking the time to review PR City Quays. It certainly is disappointing to read about your experience with your stay. However, my job is to ensure that all out guests are 100% satisfied & it appears that on this occasion, something went awry. I apologise that we did not meet your expectations during your... More 

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Amenities

Highlights
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Park Regis City Quays invites you to discover Cairns and surrounds by providing the ultimate base during your next visit.With the Esplanade, harbour foreshore, restaurants, shops, Night Markets, Reef Casino and Marlin Marina merely a short stroll away; you are close to everything that makes Cairns a great destination. For guests attending tradeshows, conferences and other events, Cairns Convention Centre is conveniently located directly across the street from the hotel.Spectacular sights and experiences await you in Cairns. Take advantage of Park Regis City Quays’ tour booking service and find yourself snorkelling the Great Barrier Reef, sailing the crystal blue water on a catamaran or white water rafting on the Tully and Barron Rivers…the options are endless.Whether your stay is for business or pleasure (or a bit of both) – Park Regis City Quays is your ideal ‘home away from home’ whilst in Cairns. Extended and long stay guests are welcome at Park Regis City Quays - click here for more information.Relax and unwind in your modern hotel room or one/two bedroom self-contained apartment – all with individually controlled air-conditioning as well as ceiling fans, internet access, cable TV and most with large balconies. To enhance our guests’ experience, our superior rooms have recently been given a fresh new look including new pillow top beds and bedding, modern desks/work areas and new technologies such as iPod docking stations and high definition LCD TVs.Make the most of Cairns’ fantastic weather and cook up a classic Aussie meal at our rooftop sundeck and BBQ area. Afterwards, take a relaxing and refreshing dip in our outdoor swimming pool – perfection!Park Regis City Quays ensures a truly peaceful and relaxing retreat during your next visit to Cairns. ... more   less 

Additional Information about Park Regis City Quays

Address: 6 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: €73 - €155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Regis City Quays 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Park Regis City Quays Hotel Cairns
Park Regis City Quays Cairns
Hotel Style:
#12 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Park Regis City Quays staff and other travellers.
4 questions
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Sydney, New South Wales, Australia
7 months ago
San Luis Obispo, California, United States

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Questions? Get answers from Park Regis City Quays staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studio apartment is ideal for an overnight stay, if longer choose the next level up”
 of 5 bubbles ShaunS606, 2 Nov 2016 | Read review
“These rooms have certainly not got the views as advertised.”
 of 5 bubbles rikh2013, 29 Oct 2016 | Read review
“Better to reach hotel post 12 afternoon.”
 of 5 bubbles priyanshvarshney, 23 Sep 2016 | Read review
“Ask for a toaster before you arrive or take your own!”
 of 5 bubbles dennisr210, 2 Sep 2016 | Read review
“204A was a great sized one bedroom apartment”
 of 5 bubbles HoyJen, 27 Jun 2016 | Read review
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