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Grand Chancellor Brisbane

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Grand Chancellor Brisbane
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1,250 Reviews from our TripAdvisor Community

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Showing 1,204: English reviews
Cherrybrook
Reviewed 4 days ago NEW

I am always satisfied with my stay at the Grand Chancellor Brisbane. The rooms are comfortable. modern and well-maintained, the staff friendly and helpful, the hotel well-situated on the edge of the CBD and the good-sized carpark all combine to suit my travelling needs.

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Helpful?
Thank peterdU6460FI
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear peterdU6460FI, Thank you for your fantastic 5 star review. We love receiving feedback from repeat guests, and I am so glad we have been able to provide a high level of service each time you have stayed. Thank you again for your feedback. We look forward to seeing you again soon. Kind regards, Peter Yared, Area General Manager- QLD

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I visit Brisbane (and other capital cities) frequently, and regard the Grand Chancellor Hotel Brisbane as one of the best. The management team, location and hotel facilities are excellent - the reasons why I keep coming back.

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Helpful?
Thank Z2925WYstephenm
About Hotel's Favourite Review
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Z2925WYstephenm, Thank you for taking time to share your very complimentary review. I am delighted you consider Hotel Grand Chancellor Brisbane one of the best in the country. It was warming to read that you think so highly of the property and staff. Thank you again for your feedback. I look forward to welcoming you to Brisbane again soon....

Kingston-upon-Hull, United Kingdom
Reviewed 4 days ago NEW

Good, clean hotel, the staff were very good and helpful, we enjoyed the stay and we would go back, we also would recommend this hotel, There is a city loop free bus service, no. 30 with the stop just down the road, but we enjoyed the 15 minute walk into the city centre, slightly longer on the way back as...

Review collected in partnership with this hotel
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Helpful?
Thank kennetha22
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear kennetha22, Thank you for your delightful review. I am so pleased you enjoyed everything about your stay, from our staff and location, to the cleanliness of your room. We look forward to welcoming you again soon. Kind regards, Peter Yared, Area General Manager-QLD

Wellington, New Zealand
Reviewed 5 days ago NEW

Fantastic location, great staff and always helpful. Proximity to everything was great. The restaurant food was great, prices were reasonable and available all the time. Excellent breakfast and there were always staff on hand to assist with anything. Thank you for making our first time stay a great one. We shall be back for sure. Maria Maria

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Helpful?
Thank mariafO5195LS
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear mariafO5195LS, What a wonderful review-Thank you. I am overjoyed you had such a great stay here at Hotel Grand Chancellor Brisbane. Your comments regarding our restaurant, staff and value were an absolute pleasure to read and I am so glad you would choose to stay with us in the future. We look forward to welcoming you back soon. Kind...

Gold Coast
Reviewed 5 days ago NEW

A great hotel nice view over the Parklands and I had to attend a seminar here and there is many seminars on at the same time as there is many rooms for seminars. We decided to stay at the hotel to save on time as we had traveled from the Gold Coast and we were very happy we did as...

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Helpful?
Thank DavKayGoldCoast
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear DavKayGoldCoast, Thank you very much for taking the time to share your feedback. I am thrilled you had an enjoyable stay and our Restaurant and Bar were to your liking. I really appreciate the comments regarding the Rooftop Gym. I will be sure to address your concerns during our next managers meeting. It was wonderful to read you would...

Kingsthorpe, Queensland, Australia
Reviewed 5 days ago NEWvia mobile

Stayed here again room clean and comfy breakfast needs more variety staff great, small pool but done the job, room service is due a change of menu, overall we will be back again, parking easy just make sure you get it free in your deal.

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Helpful?
Thank Chris an Avri... P
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Chris an Avri... P, Thanks for sharing feedback about your recent stay in Brisbane and for your continued loyalty. I appreciate your comments regarding more variety for Breakfast and Room Service. I will be sure to discuss your recommendation with our Head Chef. Thank you again for your review and look forward to seeing you again soon. Kind regards,...

Sydney
Reviewed 6 days ago NEW

There's nothing really wring with this hotel except that it has a "down and out" feel about it. There isn't a real bar: I'm sure the bottle of red wine I ordered I glass of had been opened for months and the bar tender didn't seem to know anything. The television in the room was the smallest I'd come across....

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Helpful?
Thank tj_sydney
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear tj_sydney, Thank you for taking time to share feedback of your recent stay. I was saddened to read that your expectations were not met during your time at the hotel. Your comment regarding the television in your room has left me rather perplexed as all guest rooms feature a standard size 32’ television. I apologise for the inconvenience caused...

Perth, Australia
Reviewed 6 days ago NEW

My husband and son stayed at this hotel while over from Perth to watch the Brisbane 10 Rugby. They were very impressed with the staff, room, location and restaurant. They really enjoyed their stay and would definitely stay there again.

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Helpful?
Thank Nettieg555
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Nettieg555, Thanks so much for your fantastic review. I am so pleased your husband and son enjoyed their stay and time at the Ruby 10’s. Your comments regarding our staff and facilities are very much appreciated. Thank you again for your feedback and I look forward to welcoming your family back to Brisbane soon. Kind regards, Peter Yared, Area...

hook
Reviewed 1 week ago

The most helpful and informative staff you could ever want. Good location. Walk into the centre about 15 minutes but a steep hill coming back! Lots of choice in the centre for eating although we found many restaurants did close about 20.30

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Helpful?
Thank elaine F
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear elaine F, Thank you for taking time to share your thoughts of Hotel Grand Chancellor Brisbane. I appreciate your comments regarding our team and the help provided. We are very lucky to have such a dedicated team and thank you for noticing their hard work. During your next visit please feel free to ask our Reception staff about transport...

New South Wales, Australia
Reviewed 1 week ago

We stayed in a suite with a fabulous view of the river and city. As usual, our stay went without a hitch from start and park, to finish. The staff are lovely, always going out of their way to be helpful. We just keep going back and wouldn't even consider staying anywhere else in Bris-Vegas.

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Helpful?
Thank Helen O
HGCSP-Management, General Manager at Grand Chancellor Brisbane, responded to this review

Dear Helen O, Thank you for your positive review; it is always wonderful hearing from repeat guests. I am so pleased you enjoyed your recent stay with us and that you found our staff to be helpful and friendly. Thank you again for your feedback. I hope to welcome you again soon. Kind regards, Peter Yared, Area General Manager- QLD

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Chancellor Brisbane

Address: 23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €84 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Chancellor Brisbane 4.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Grand Chancellor Brisbane Hotel Brisbane
Grand Chancellor Hotel Brisbane
Brisbane Grand Chancellor Hotel
Hotel Style:
#30 Luxury Hotel in Brisbane
#35 Business Hotel in Brisbane
#40 Romantic Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Grand Chancellor Brisbane staff and other travellers.
6 questions
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Questions? Get answers from Grand Chancellor Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they're all good and they've all got balconies”
 of 5 bubbles helenmodonnell, 11 Feb 2017 | Read review
“we were on top floor facing St Andrews Hospital with a nice view of Brisbane River and the park entertainment (Christmas)”
 of 5 bubbles Lindsayroy, 10 Jan 2017 | Read review
“Ask to not be near any construction work.”
 of 5 bubbles ru2cold, 9 Jan 2017 | Read review
“Request a balcony room”
 of 5 bubbles balibabeBrisbane, 7 Dec 2016 | Read review
“none all rooms good”
 of 5 bubbles DayneG_12, 4 Dec 2016 | Read review
5 of 5