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Hotel Urban Brisbane

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#35 of 166 Hotels in Brisbane
Certificate of Excellence
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Hotel Urban Brisbane
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693 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Sydney, Australia
Reviewed yesterday NEW

Super friendly staff and a great café at reception were the high points for this one. Its location near the park makes for a nice walking destination to burn off some post meetings energy. The corridor outside my room had a faintly musty smell that caused me a little hesitation at first and yet the room was comfortable and functionally...

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Helpful?
Thank leggygal
Reviewed 2 days ago NEWvia mobile

What a great surprise. We booked this hotel on a Scoopon deal and it was such a pleasant experience. I booked directly with the hotel after purchasing the Scoopon and it was a breeze dealing with them. We got a complementary upgrade to a two bedroom suite and the children loved it. The food was lovely and the staff went...

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Thank Cherisesnyman
Sydney, Australia
Reviewed 5 days ago NEW

I can recommend this hotel. Clean, bright room which is a good size (mine had a nice view as well) - efficient aircon and a strong shower. Quite a few TV stations to choose from. The lobby is pleasant and the front desk staff were very friendly. Good location in Spring Hill. Parking available for a fee but if you...

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Thank trevors185
Gladstone, Australia
Reviewed 6 days ago NEWvia mobile

Have stayed at the Urban before and haven't faulted it. This time was different. Abrupt male night staff member upon check in, filthy vent in shower next to shower head, cleaning staff annoying guests early. The gent on night shift was abrupt and talking down to ourselves Monday night. The exhaust vent is putrid and right there next to your...

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Thank Scruffybundy
Gold Coast, Australia
Reviewed 1 week ago

I love Hotel Urban, it's easy to get to if you're driving and also close enough to the city to walk to Queen St Mall. The beds are amazingly comfortable, and the price is great value for the added 5 star touches like the bath robes, slippers, room service and stunning flowers in the foyer. Oh and the vegan shower...

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Helpful?
Thank rcgc2016
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi rcgc2016, Thank you for sharing your review and the team will be very happy to read how much you enjoyed your stay. Our location is absolutely beautiful and such a point of difference when comparing Brisbane Hotels. I can assure you the staff enjoy it just as much as our guests. We look forward to seeing you again sometime...

Ipswich, Australia
Reviewed 1 week ago via mobile

This is the second time we have stayed at this hotel. Both times for one night as we were attending work Christmas parties. Find the staff great and the hotel clean and comfy. Parking onsite is a little challenging due to the pillars in the car park. But it's complimentary. We took friends with us and a piece of their...

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Helpful?
Thank Margaret-Rose N
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Margaret-Rose N, It's always nice to welcome back guests and great to see you enjoyed the experience. I apologise for the incident relating to the shower and I appreciated the email correspondence with you after your stay. The team will be happy to read this did not impact your visit back to Hotel Urban. We look forward to welcoming...

Reviewed 1 week ago via mobile

Me and my wife had our wedding reception at Hotel Urban it was a lovely day. The staff were very friendly and accommodating Bianca the event organiser was wonderful the only complaint was that the reception room was too hot it seems that the air conditioner was not working very well we did request the air conditioning to be turned...

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Helpful?
Thank Tom G
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Tom G, Congratulations on your wedding and thank you for allowing Hotel Urban to play such special part on your big day! Thank you for mentioning Bianca who coordinated your wedding. She is the most amazing wedding coordinator and feedback like this is pretty much standard, she certainly knows how to coordinate a great day. I apologise for the...

Epping, Australia
Reviewed 1 week ago

This Hotel is really well located with only a short walk, (downhill) to the CBD. I stayed here for a work conference and really like the vibe and comfort of the place. The staff where very helpful and although I didn't eat here the smells from the kitchen were very tempting. I preferred to eat in the CBD restaurants. The...

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Helpful?
Thank Pook81
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Pook81, Thank you for your feedback and I am very happy to read you enjoyed the atmosphere of the hotel and service from the staff. Your comments relating to the gym and the spa have been noted and are being looked at make any improvements required. Thank you for sharing your experience and we look forward to seeing you...

Yanchep, Australia
Reviewed 1 week ago

Staff were, in the main, courteous and friendly. The room had a pleasant outlook over Roma Street Parkland. The restaurant on thr 10th floor afforded nice views of the city and parks in the vicinity. Breakfast was average and could have had more variety and been hotter. The free Stakehill loop bus service to the CBD was a bonus.

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Helpful?
Thank Oliveri_Reed
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi Oliveri_Reed, We are very happy to read you enjoyed our location and views over Roma St Parklands. The Hotel restaurant that was located on Level 10 for a special promotion has now been moved back to our Gazebo Terrace that still provides a beautiful environment to relax and enjoy breakfast, lunch and dinner. We look forward to welcoming you...

Moggill, Queensland, Australia
Reviewed 1 week ago

Friendly staff, clean and comfortable room in a great location at the top of the city. Parking available although a little tricky. Breakfast was a cut above with fresh fruit and veg to make your own juice included in the continental option. Our group (approx 5 rooms) all enjoyed our stay and all would be happy to return.

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Helpful?
Thank ckone08
Hotel U, General Manager at Hotel Urban Brisbane, responded to this review

Hi ckone08, Thank you for sharing your experience with Trip Advisor readers and we would look forward to seeing you and your friends again in the future! Regards, Murray Rowbotham General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Gazebo Restaurant
Gazebo Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Urban Brisbane. More than a hotel…Enjoy an accommodation experience with a difference. Hotel Urban Brisbane offers more than your typical hotel with more comfort, more indulgence and more inspiration. Situated close to Brisbane’s city centre, Hotel Urban Brisbane is an impressive, architecturally designed space, which features stunning views across the city skyline. A contemporary combination of modern comfort and designer chic, Hotel Urban Brisbane’s focus is on helping you kick-back and unwind in style. With ultra-comfy rooms and special perks, you’ll adore chilling-out in a striking space that will awaken your senses and leave you feeling rejuvenated.Whether you are staying with us for business or for leisure you’ll just love our rooms, designed with your comfort in mind. You’ll find numerous creature comforts including a cordless phone, comfy Slow Down Slippers, Tie Me Up Tightly Bathrobes and our fabulous Urban Snorer (the comfiest bed ever!). Plus, all our rooms have access to fresh air with their own private patio or walk-out balcony – perfect for appreciating the stunning Brisbane city skyline.Hotel Urban Brisbane will also tempt you with an awesome eatery. The Gazebo Bar & Restaurant experience is one for the foodies, offering a fusion of inner-city sophistication and innovative modern dishes. If staying in is your thing, try our lighter "In Room Dining" menu – sure to get the taste buds going! ... more   less 

Additional Information about Hotel Urban Brisbane

Address: 345 Wickham Tce, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €82 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Urban Brisbane 4.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Agoda, Travelocity, HotelTravel.com and Odigeo so you can book your Hotel Urban Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Urban Hotel Brisbane
Brisbane Urban Hotel
Hotel Style:
#33 Luxury Hotel in Brisbane
#42 Romantic Hotel in Brisbane
#44 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban Brisbane staff and other travellers.
11 questions
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Brisbane, Australia
Perth
over a year ago
San Luis Obispo, California
28 days ago
San Luis Obispo, California

See all questions (11)

Questions? Get answers from Hotel Urban Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The last time i stayed, i was in room 904 (i believe) and the views were amazing over the city and Roma St Gardens. This time i was in room 111 and the views were of a car park. Request a room on a higher level if possible!”
 of 5 bubbles rcgc2016, 28 Nov 2016 | Read review
“Higher rooms facing onto Roma Street Parkland have a pleasant outlook and afford more privacy.”
 of 5 bubbles Oliveri_Reed, 24 Nov 2016 | Read review
“Have been told that the aircon works better on left handsome than right hand side”
 of 5 bubbles O367JCjohns, 19 Nov 2016 | Read review
“Try get a room overlooking Roma parklands”
 of 5 bubbles 790chanellek, 25 Oct 2016 | Read review
“Has a great view of Roma Parkland”
 of 5 bubbles 722stephannya, 18 Oct 2016 | Read review
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