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The Sebel Quay West Brisbane

Traveller (178)
Room & Suite (410)
Pool & Beach (50)
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132 Alice St, Brisbane, Queensland 4000 Australia See on map
Air Conditioning
Non-Smoking Hotel
Room Service
5 Star accommodation
7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (575)
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All reviewsbotanical gardensalice streetparliament houselarge balconythe riverone bedroom apartmentfloor overlookinghome away from homegood sizewasher and dryeracross the roadlaundry roomsouth bankvalet parkingbit datedfull kitchenlate check
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1 - 5 of 565 reviews
Reviewed 1 week ago

Room lay out was nice and spacious but that's where the nice words stop the room was dirty from floor to ceiling, sheets, towels all dirty, restaurant food uneatable and bad service, very expensive for a non maintained room if my family were traveling with...More

Review collected in partnership with Accorhotels.com
Thank stevechivas
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 1 week ago

Dear Stevechivas, Thank you for sharing your feedback regarding your recent stay at The Sebel Quay West Brisbane. I am sorry and very disappointed to hear that your recent experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest...More

Reviewed 12 August 2018

Staff provided excellent service during the whole stay. The restaurant was also high quality and good service. The location also was perfect being a short walk to Eagle street. Can certainly recommend to other potential customers.More

Review collected in partnership with Accorhotels.com
Thank byoungaus
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 5 weeks ago

Dear byoungaus, Thank you for choosing to stay with us at The Sebel Quay West Brisbane. We are thrilled to hear that our location suited your needs and that you received excellent service from our team during your stay. It is also fantastic to hear...More

Reviewed 29 July 2018 via mobile

Dear Mr Simon McGrath Chief Operating Officer Accor Hotels Pacific Thanks for your email to me, received today, asking to complete the 7minute customer feedback questionnaire. I thought it would be timely to kill two birds with one stone, so to speak, and complete this...More

Thank Marcus H
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 1 August 2018

Dear Marcus H, Simon McGrath our Chief Operating Officer has contacted me in relation to the feedback that you provided. We would like to thank you for again choosing to stay with us at the Sebel Quay West Brisbane and thank you for sharing your...More

Reviewed 20 July 2018

Needed a quite weekend to relax in Brisbane while wife shopped. I wanted views of gardens and a nice large accommodation so that could sit on balcony and read. Booking direct with hotel I got exactly as I asked for. 20th floor overlooking the park....More

Thank ShaunScotland
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 22 July 2018

Dear ShaunScotland, We are thrilled to hear that you enjoyed your recent stay at The Sebel Quay West Brisbane. It is fantastic to hear that our location suited your needs, both for the shopping and for the beautiful views of the Brisbane Botanical gardens. It...More

Reviewed 29 April 2018

We stayed here for 5 nights and while overall the hotel is nice housekeeping was a complete letdown. The reception area and hallways seem to have been recently refurbished. The gymnasium is well equipped with a long glass wall overlooking a spacious pool and covered...More

Thank Michaelgo26
Response from QWSB_GM, Operations Manager at The Sebel Quay West BrisbaneResponded 29 April 2018

Dear Michael, Thank you for choosing to stay with us at The Sebel Quay West Brisbane and for leaving such a detailed review regarding your recent experience at our property. It is fantastic to hear that you were comfortable in our spacious apartments and that...More

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A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment ...More accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. Less
Hotel class
Hotel Amenities
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$133 - US$223 (Based on Average Rates for a Standard Room)
Also Known As
Quay West Suites Brisbane Hotel Brisbane
Quay West Hotel Brisbane
Quay West Brisbane
Australia > Queensland > Brisbane Region > Brisbane
Traveller (178)
Room & Suite (410)
Pool & Beach (50)
Dining (36)
Amenities (25)
Business Centre & Event Rooms (9)
Family and Play Areas (4)
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Questions & Answers
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Edward M
24 April 2018|
AnswerShow all 2 answers
Response from MonaH877 | Reviewed this property |
This sounds like way past their working hours. So you better give them enough notice about your arrival to make sure the doors will not be locked and someone will be on duty to receive you.
15 February 2018|
AnswerShow all 3 answers
Response from Barb R | Reviewed this property |
There are dryers. But I never needed to use. The hotel is good location and right next to a beautiful botanical garden.. enjoy your stay
17 October 2016|
AnswerShow all 4 answers
Response from Vivienne E | Reviewed this property |
There is a microwave in the kitchen as well as an oven. There is also a laundry and ironing facilities.
Room Tips
"Book direct with hotel"
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"difinilety a room facing the botanical gardens"
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"Must ensure a Botanic Garden view - I suspect rooms on the other side might have a disappointing view."
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"Views of the Botanic Gardens."
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