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ibis Brisbane

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ibis Brisbane
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1,420 Reviews from our TripAdvisor Community

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Showing 1,311: English reviews
Port Moresby, Papua New Guinea
1 review
Reviewed yesterday NEW

Had a 20 hour layover in Brisbane. Usually stay at Ibis worldwide when traveling on my own dime. This Ibis was nicer than most at a very reasonable cost for the location. Would recommend the larger room for couples, but the single was fine for one person.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Mark M
New York
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 1 week ago

This hotel was nice, clean and centrally located. Just a 5 minute walk to the train station and air train and a 5 minute walk to the Queen Street Mall. The hotel does offer you the option of breakfast but it is so expensive!

Helpful?
Thank sjsanchez
Management response:

Dear sjsanchez, Thank you for your review and we are happy to hear that you enjoyed your stay at ibis Brisbane. We appreciate your feedback in regards to the buffet breakfast. We hope to see you again soon. Kind Regards, Brett Hutson Operations Manager Mercure and ibis Brisbane More 

Tuggerah
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago via mobile

Clean hotel. Friendly staff and just a great hotel to stay in. I am a one for perfection and this is no 5 star hotel but I tell you, it's close to it in terms of service! It's also VERY clean and the rooms are large. I have stayed here many times and will continue to stay here!!!

Helpful?
Thank JaredHirst
Management response:

Dear JaredHirst, We very much appreciate your comments regarding your stay at the ibis Brisbane. We are delighted you enjoyed all aspects of your stay and in particular the cleanliness of the rooms . It is also pleasing that our staff are consistently delivering great service. Thank you for your feedback, and we look forward to welcoming you back. Kind... More 

Sunrise Beach, Australia
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

I liked the central location of the hotel, being near Queen St mall and the bridge to Southbank. There is a convenience store across the street. The decor looks a little dated and worn. It is ok for business and holidays but not a hotel that would impress a new girlfriend. My room was looking out onto the wall of... More 

Helpful?
Thank SunriseBeach4567
Management response:

Dear SunriseBeach4567, We very much appreciate your comments regarding your stay at the ibis Brisbane. We are pleased that you were able to enjoy our great CBD location and our buffet breakfast. We are delighted you enjoyed the majority of your stay and we hope that you choose to stay at ibis Brisbane again very soon. Kind Regards, Brett Hutson... More 

Gold Coast Hinterland, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Substandard Hotel! Not worth its prices! Horrific!! Don't waste your money! Smelly, poor quality Long wait to check in Smelly room, not towels Huge charges for parking long walk from hotel No room service Terrible for families

Helpful?
Thank Mary D
Management response:

Dear Mary D, Thank you for taking the time to tell us about your experience at the ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns regarding your stay with us and offering us the opportunity to fix these issues for future... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Great location, convenient. It was advertised as 'parking available - the parking was 3 blocks away from the motel.. I got to park at the "Sister Motel' just behind the Ibis, at a rate of $36 per/day. Because it was the weekend, there were no meals available for Sat and Sun. You could go to the sister motel and charge... More 

Helpful?
Thank JudyKaye G
Management response:

Dear JudyKaye G, Thank you for taking the time to share your experience at ibis Brisbane. Overall you seemed to have enjoyed your stay, however it would seem that there was a few areas that did not meet you expectation; please let me express my apologies. We hope to get the opportunity to welcome you back again soon. Kind Regards,... More 

Perth, Australia
1 review
Reviewed 2 weeks ago via mobile

Parking is a block away and cost $37. Ordered "room service" that has to be picked up from reception, got to reception and the manager had forgotten to heat it up, therefore had to wait at reception for another 10 minutes while he put it in the microwave. He handed me a plate and bowl with dark rye bread on... More 

Helpful?
Thank CMT2211
Management response:

Dear CMT2211, Thank you for your review of ibis Brisbane. I am sorry for your experience with the ibis "Grab n go", this is a 24/7 food service available for pick up at reception. Please allow me to express my sincerest apologies if this was miscommunicated and rest assured your feedback will be passed onto the relevant departments. At ibis... More 

Woongarrah, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Second stay here... first room on the small side but satisfactory for a flying visit. This visit got a corner room - much larger but designed for wheelchair access. Plastic shower screen and no desk to work at. Not a chair even... not great for business travellers!

Helpful?
Thank LandscapeDecor
Management response:

Dear LandscapeDecor, Welcome back, thank you for choosing to stay at ibis Brisbane once again. I appreciate you sharing your experience at our hotel. I am pleased that you enjoyed the majority of your stay however I do apologise that you found the functionality of the room disappointing. We hope to get the opportunity to welcome you back soon. Kind... More 

Adelaide, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

This ibis was very clean and had everything we needed for our 3 day stay. We stayed on the 6th floor. Rooms were maintained and kept tidy. The ibis is in a great location only a short walk to shopping, the citycat and various pubs and places to eat. The only down fall is the aircon is not very cold... More 

Helpful?
Thank han2424
Management response:

Dear han2424, Thank you for your feedback and we are happy to hear that you enjoyed your stay at ibis Brisbane. I apologise that the air conditioning was not very cold, rest assured I have passed this feedback on to our maintenance department. We hope to see you again soon, Kind regards Brett Hutson Operations Manager Mercure and ibis Brisbane. More 

Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We stayed at this Ibis just for one night before a long flight overseas the following morning.We expected the usual Ibis - small but modern and comfortable room.It was a great disappointment - even though the room was bigger than usually at Ibis it was run down,the carpet was really old and stained and the bathroom though clean felt really... More 

Helpful?
Thank gracar2016
Management response:

Dear gracar2016, Thank you for taking the time to tell us about your experience at ibis Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns regarding the airconditioning and the carpet and rest assured I have passed this on to our Executive Housekeeper... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Brisbane is conveniently located in the city centre. The hotelfeatures 218 spacious and modern rooms, conference facilities, anda newly refurbished restaurant and bar. Ibis Brisbane has all the keyfeatures for a comfortable business or leisure stay and its convenientlocation means guests are only a short stroll from all that the city has to offer. You will experience exceptional value for money, convenience and friendly service. ... more   less 

Additional Information about ibis Brisbane

Address: 27-35 Turbot St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €72 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Brisbane 3*
Number of rooms: 218
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, HotelTravel.com, Odigeo, ACCOR, Cheap Tickets, Priceline and Hotels.com so you can book your ibis Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from ibis Brisbane staff and other travellers.
10 questions
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2 months ago
3 months ago
dorset uk
Noosa
over a year ago
Kealakekua
over a year ago

See all questions (10)

Questions? Get answers from ibis Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel.”
 of 5 bubbles marydY4442AV, 17 Nov 2016 | Read review
“Take you own food if staying over the weekend - or eat out.”
 of 5 bubbles judykayeg, 14 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles 664ms, 17 Oct 2016 | Read review
“Ask to look down the river.”
 of 5 bubbles allllyy, 3 Oct 2016 | Read review
“Higher level so that you get to see the amazing view. Choose a room that is further from the lift are so that it will be much more quieter.”
 of 5 bubbles syafiqahimran, 2 Oct 2016 | Read review
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