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Watermark Hotel Brisbane

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#27 of 166 Hotels in Brisbane
Certificate of Excellence
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1 room 2 adults 0 children
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Watermark Hotel Brisbane
Watermark Hotel Brisbane
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404 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Yeppoon, Australia
Reviewed 4 days ago NEW

On the whole our experience was great , room clean and tidy room service excellent,the staff all very friendly and helpful. The restaurant was not operating for lunch or dinner.( this was only for January) they had about 50 restaurants online that you could order in. Only supplying breakfast which was excellent, the staff supplied every patrons food requirements, all...

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Thank bste8014
Canberra, Australia
Reviewed 2 weeks ago

After a day of travelling it was wonderful to relax in the well appointed twin room at the Watermark Hotel. Comfortable beds with good pillows (always a sign of a good hotel) a beautifully appointed bathroom and excellent room service breakfast are the norm at The Watermark! The staff were lovely and friendly as always!

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Thank I8282RQlindag
Gold Coast
Reviewed 2 weeks ago

Good priced accom, room had been refurbished but the air con was set to one temperature and it struggled was really hot all day & night as it was a very hot day. The pool badly needs work there was a pool light floating by two long cables in the pool, and there were kids swimming had to report it...

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Thank Kjgirliesinger
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. Thank you for pointing out the issue with the pool light and I can confirm that this was fixed the next day. I did speak to the children...

Reviewed 3 weeks ago via mobile

The hotel is great, large rooms (we had a twin room for 2 adults with 2 babies), perfectly clean and well maintained. I write this review to give a special thank you to the staff who was lovely & very helpful. They offered to help organizing food while everything was closed (public holiday) and also let us enjoy the pool...

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Helpful?
Thank Caroline S
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Brisbane and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Perth, Australia
Reviewed 4 weeks ago

Travelled woth work, upon check i was told i had to pay for my room when the company had already paid... very confusing and not well handled. When i got to my room the TV didnt work and it was generally grotty and not clean. The only saving grace was having access to a balcony. I decided to stay quiet...

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1Thank Lilgal29aus
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same. As customer service is our priority we will be sure to address your concerns immediately – regarding the Hotel in renal . If you do have time could...

Mudjimba, Australia
Reviewed 4 weeks ago

A really nice hotel and excellent value for money. The room was clean with not much traffic noise. Great free wifi and really enjoyed the bar and restaurant. Good prices and very friendly and attentive staff. We stayed here about 8 years ago and since then it has been nicely refurbished. About a 10 minute downhill walk to City Hall...

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Thank BriJan4748
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Brisbane and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Seattle, Washington
Reviewed 12 December 2016 via mobile

not impressive and hotel seems dead. didn't see anyone. they barely have a lobby... looks more like a motel. room was sub par and bathroom not so great. it is loud outside. would not stay here, but location is near the park which is nice.

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Thank noodlenthread
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hello, Thank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same. We hope to see you soon

Bundaberg, Australia
Reviewed 12 December 2016

Handy for us as we wanted as close as possible to St Andrew's Hospital. IGA, cafes, restaurants all within close walking distance. Service & room cleanliness were top notch. Very impressed & would definitely stay here again.

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Thank Michelle H
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hi Michelle, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Reviewed 11 December 2016 via mobile

Our trip to Brisbane did not get off to a great start when we received rather nasty service from a prebooked hotel suffice to say at the last minute we booked at the Watermark. I can not recommend this place enough! We arrived within 5 mins of booking and the reservations guy was absolutely awesome, he greeted us warmly explained...

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1Thank Patricia B
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hi Patricia, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Brisbane and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Brisbane, Australia
Reviewed 7 December 2016

We when there with friends to have a nice quite meal with friends. The food and drinks are fine but we had a noisey party of nurses which spoilt our night. It was very hard to talk as the party was over the top.

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Thank Thomas G
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hi Thomas, Thank you for your review and feedback. We hope that you enjoyed your meal with us and we will be sure to address your concerns regarding the excess of noise in the bar area. Many of our guests commend the wonderful dining options available and we apologise that your experience was not the same. We will be sure...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Watermark Hotel Brisbane offers refreshing 4.5 star boutique accommodation in Spring Hill, just 10 minutes' walk to the CBD and within close proximity of lively restaurants, shopping and entertainment. Other features include contemporary conference facilities. ... more   less 

Additional Information about Watermark Hotel Brisbane

Address: 551 Wickham Tce | Spring Hill, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €75 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel Brisbane 4.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Brisbane Watermark Hotel
Hotel Style:
#17 Romantic Hotel in Brisbane
#17 Business Hotel in Brisbane
#18 Family Hotel in Brisbane
#27 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel Brisbane staff and other travellers.
9 questions
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Vancouver, Canada
3 months ago
Sydney, Australia
over a year ago
Brisbane, Australia
over a year ago
Petaling Jaya, Malaysia

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Questions? Get answers from Watermark Hotel Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to make sure the air con works efficiently”
 of 5 bubbles Kjgirliesinger, 31 Dec 2016 | Read review
“Spoil yourself & book the king suite!”
 of 5 bubbles michellehD8295NY, 12 Dec 2016 | Read review
“Not to go there with parties”
 of 5 bubbles thomasgF9160VL, 7 Dec 2016 | Read review
“Don't get one at the back”
 of 5 bubbles U8365CJlauram, 6 Dec 2016 | Read review
“take your own lightbulbs as the ones in the bedroom are not adequate. Those in the toilet and over the bar are fine, but not those in the main room.”
 of 5 bubbles S5675WGjamesd, 2 Nov 2016 | Read review
5 of 5
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