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The New Inchcolm Hotel & Suites Brisbane - MGallery Collection

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The New Inchcolm Hotel & Suites Brisbane - MGallery Collection
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394 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Bundaberg, Australia
Reviewed 21 September 2016 via mobile

The atmosphere upon entering was great and the welcome was warm. Our room was beautifully decorated. A little more storage space in wardrobe and a shelf for toiletries would have been helpful but these are only small issues. The bathrobes were soft and luxurious. The restaurant served amazing meals and the staff very helpful. We certainly will stay here again.

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Helpful?
Thank MaryTTay
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear MaryTTay, Thank you for your review of The New Inchcolm Hotel & Suites. We are thrilled to read how much you enjoyed your experience, both in our rooms & in our One Hatted Restaurant, Thomson's Reserve. We would love to welcome you again, when you next visit Brisbane! Best Wishes, The General Manager & The New Inchcolm Team

Qld, Australia
Reviewed 19 September 2016

I booked last minute for an overnight city event mid-week but got an excellent Accor member rate, fast check-in and free wifi too. The antique lift was delgithful, if painfully slow to the 3rd floor and it has a strict weight limit for guests and bags! My room was gorgeous, beautifully furnished and I loved the automated curtains for near...

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Helpful?
1Thank Grismans
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Grismans, Thank you for taking the time to write a comprehensive review of your stay at The New Inchcolm Hotel & Suites. We are delighted to hear that you enjoyed it all so much, particularly the unique lift & the luxurious extra touches throughout your suite. We look forward to welcoming you back soon! Best wishes, The General Manager...

A TripAdvisor Member
1 review
Reviewed 18 September 2016 via mobile

We were super excited to stay at this hotel as it looked nice and had a great star rating! However when we arrived we were second guessing our choice of stay.. We were greeted with a hostile approach and were then sprung with a $40 nightly fee for parking which we were not informed of when we booked.. We had...

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Helpful?
Thank A TripAdvisor Member
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the The New Inchcolm Hotel Brisbane MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and clarify some points for future guests. In regards to the Wi-Fi, we are very pleased to...

Gold Coast, Australia
Reviewed 18 September 2016

I stayed here last night & omg WOW - is this place beautiful! Check in was easy with lovely staff to help you. It is old world with modern touches & was just gorgeous.The rooms are a lovely size with beautiful furnishings, the bed was so comfortable and divine to sleep in, the bathrooms are amazing too. My girlfriends had...

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Helpful?
1Thank Tanya H
Nairobi, Kenya
Reviewed 17 September 2016

In the middle of the night I got the spare cotton blanket out of the cupboard as the duvet was too warm. I found it had grass, dirt and hairs on it....Very disappointing however, I was way too tired to call for another. On closer inspection I found the bed linen also had stains and a rip....and whoever made the...

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2Thank Adventur_W0man
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Adventu_W0man, Thank you for taking the time to share your feedback. Whilst we certainly wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

Sydney, Australia
Reviewed 17 September 2016 via mobile

The New Inchcolm Hotel is truly a beautiful boutique hotel offering a unique luxury experience in the heart of Brisbane. Location- Not the best as its located on a corner of busy Wickham Terrace. It's difficult to park but not impossible. Checkin - very friendly staff. Room - We were allocated room 414 which was a loft style apartment with...

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Helpful?
1Thank Ellemay
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Ellemay, Thank you for taking the time to review The New Inchcolm Hotel & Suites. We are so pleased to read how much you enjoyed your time with us. I am delighted that the team all went above and beyond to create a very memorable stay for you! I will certainly share your lovely words with them. We hope...

Reviewed 13 September 2016 via mobile

Wow and wow. This hotel is worthy. Treat yourself to the Loft Residence on the top floor and enjoy the views. Best of the best linen on the pillows and soft bed and the fit out shows attention to detail and quality. Lovely staff and great in house bar and restaurant. Really no need to leave! Love the old charm...

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Helpful?
2Thank Leanne R
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Leanne R, Thank you for providing such a wonderful review of your stay with us! We are thrilled to read how much you have enjoyed our amazing Loft Suites and all of the luxurious touches contained within. It is also great to see that our staff added so much enjoyment to your night. We hope to welcome you back...

Brisbane, Australia
Reviewed 11 September 2016

The New Inchcolm was a restful and pleasant place to stay and had attentive service for the most part. Checked us into the wrong room to start with which we only realised when we couldn't get the wifi to work and then we had to be moved. Room was a loft with good views and was well fitted out, decor...

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Helpful?
1Thank Ross Y
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Ross Y, Thank you for taking the time to write of your stay at The New Inchcolm Hotel and Suites. We are delighted that you enjoyed your stay overall. Thank you also for your detailed feedback on the rooms and the breakfast. We are very pleased to advise that we have recently revitalised our express breakfast. It now includes...

Melbourne, Australia
Reviewed 11 September 2016 via mobile

This hotel is hands down amazing and by far one of the best hotels I have stayed in. The beautiful decor and and features of this hotel make it truly unique, personal and beautiful. Stayed here for two nights and enjoyed every moment of my stay. The room was clean and well appointed and will definitely be back again for...

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Helpful?
1Thank Leah T
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Leah T, What a wonderful review - thank you! We are absolutely thrilled to be named as one of your best hotels ever. We look forward to welcoming you again very soon! Best Wishes, The General Manager and The New Inchcolm Team

Reviewed 7 September 2016 via mobile

This hotel has been on my bucket list for a while and it didn't disappoint. Gorgeous decor and great front desk and evening turn down service. Parking was the only mild inconvenience but once we'd work out that there's a huge parking building across the road we dropped our bags in the room leaving our car briefly in the loading...

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Helpful?
Thank Gillian C
Inchcolm73, Manager at The New Inchcolm Hotel & Suites Brisbane - MGallery Collection, responded to this review

Dear Gillian C, Thank you for your review of The New Inchcolm Hotel and Suites. It is great to see that you enjoyed a night of indulgence and luxury with us! We hope to welcome you again very soon! Best wishes, The General Manager and The New Inchcolm Team

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14/05/2017 15/05/2017
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Near The New Inchcolm Hotel & Suites Brisbane - MGallery Collection

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Come and Indulge your curiosity The New Inchcolm Hotel and Suites is a true boutique hotel of impeccable style and clandestine character. Our intriguing and rich heritage takes guests on a path of discovery, while our modern elegance offers a new level of comfort and thoughtful luxury. Elegantly crafted rooms and lofts, a casual yet sophisticated restaurant and glamorous bar, stately meeting and function rooms, a perfect location - The New Inchcolm has it all. But it's our seamless service and touch of cheeky charm that makes our hotel more than just a place to stay or visit. The New Inchcolm Hotel and Suites is a destination to experience. Distinctly boutique. ... more   less 

Additional Information about The New Inchcolm Hotel & Suites Brisbane - MGallery Collection

Address: 73 Wickham Tce, Brisbane, Queensland 4000, Australia (Formerly Quality Hotel The Inchcolm)
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €123 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The New Inchcolm Hotel & Suites Brisbane - MGallery Collection 5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Quality Inn Brisbane
Quality Hotel Brisbane
Hotel Style:
#2 Romantic Hotel in Brisbane
#4 Luxury Hotel in Brisbane
#5 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from The New Inchcolm Hotel & Suites Brisbane - MGallery Collection staff and other travellers.
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Questions? Get answers from The New Inchcolm Hotel & Suites Brisbane - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor rooms were comfortable, large and quiet.”
marikac649, 1 Apr 2017 | Read review
“Rear of the building is quieter as the front of the building faces the busy Turbot St.”
O7701HEjeffm, 24 Mar 2017 | Read review
“The rooms closer to Wickham Terrace are quieter than the rooms further back that faces the much larger Novotel which generates more traffic.”
  • Bathroom
  • Bedroom
  • Bath amenities
  • Bedroom/living area
  • Kitchenette
EricPerth_Australia, 18 Mar 2017 | Read review
“I was upgraded to a premium room #111. It was great.”
dazgm, 10 Mar 2017 | Read review
“The MacArthur suite is really special. But other suites are beautiful and have most of the same comforts. Not a bad room.”
360pas, 23 Jan 2017 | Read review
5 of 5
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US$141* /night
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Prices are for 1 room, 2 adults
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