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27/8/2017 28/8/2017
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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$126
    US$107
    SAVE US$19
    US$126
    US$107
    Traveller (206)
    Room & Suite (241)
    Dining (45)
    Overview
    • Excellent39%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “traders hotel” (56 reviews)
    “train station” (98 reviews)
    “holiday inn” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from Hotel Jen Brisbane By Shangri-La
    Special Offer: Plan Ahead and Save
    Hotel deals
    Deals (54)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Deluxe Room, 1 King Bed
      US$126US$107
      View Deal
    • Deluxe Room
      US$126
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    • Deluxe Room, 1 King Bed (Free WiFi)
      US$126US$107
      View Deal
    More deals for this hotel
    • Deluxe Queen
      US$106
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    • Deluxe Queen
      US$106
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    • Deluxe Twin
      US$106
      View Deal
    • Deluxe Room, 1 King Bed
      US$107
      View Deal
    • Deluxe Room, 1 Queen Bed
      US$107
      View Deal
    • Deluxe Queen Room
      US$107
      View Deal
    • Deluxe Room, 1 King Bed
      US$107
      View Deal
    • Deluxe Room, 1 King Bed
      US$107
      View Deal
    • Deluxe Room, 1 King Bed
      US$107
      View Deal
    • Deluxe Room, 1 King Bed (Free WiFi)
      US$107
      View Deal
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    Showing room deals 1 - of 54
    Meriton Suites Herschel Street, Brisbane
    5,532 reviews
    #1 of 159 hotels in Brisbane
     
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    Write a Review
    Reviews (1,086)
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    Time of year
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    There are newer reviews for Hotel Jen Brisbane By Shangri-La
    See the most recent reviews

    71 - 75 of 1,055 reviews

    Reviewed 25 May 2017

    When I called for room service (dinner) , the attendant seemed half-asleep on the phone, making me repeat my order thrice and then still getting it wrong when the food was brought to the room. Take away of room service dinner plates only happened the...More

    Review collected in partnership with shangri-la.com
    Thank Syd D
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 31 May 2017

    Dear Syd, I just wanted to thank you for your time and the feedback you provided. Please accept my apology again for the service levels that were being provided to you. We always aim to create an enjoyable stay for our guests and I will...More

    Reviewed 24 May 2017 via mobile

    The room I picked was a bit squishy . Hotel staff are perfect and very friendly . Location was great for us to go to the footy at Suncorp Stadium . Not sure I'd stay here again because of the exorbitant parking fees. As a...More

    Thank Sue H
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 31 May 2017

    Dear Guest, Thank you very much for taking the time to provide valuable feedback! We clearly appreciate it and I am sorry that your experience with car parking pricing was not that of a positive one. The hotel car park is operated by a third...More

    Reviewed 24 May 2017

    Hotel Jen was a friendly and conveniently located hotel for our stay in Brisbane.Ask for a city view room as most of them on the higher floors also look over the river.The rooms are very spacious with a good lounge area.More

    Thank joanne71260
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 31 May 2017

    Dear Joanne, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

    Reviewed 24 May 2017

    Being adjacent to Roma Street station makes access from the Brisbane airport quick and easy. Hotel is clean, modern, well equipped fro normal travels needs, staff were always friendly and helpful. Minor problems very quickly rectified without fuss. Only downside is the main restaurant which...More

    Review collected in partnership with shangri-la.com
    Thank Ian H
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 31 May 2017

    Dear Guest, Thank you very much for taking the time to provide valuable feedback! Kind Regards, Zac Hope General Manager Hotel Jen Brisbane

    Reviewed 23 May 2017

    Overnight city break at Hotel Jen. Next door to Roma Street railway and bus station Hotel Jen is situated in a very convenient position. Room had city views. Very comfortable and clean. Very enjoyable .More

    Thank Jennifer L
    Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 31 May 2017

    Dear Jennifer, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

    Meriton Suites Herschel Street, Brisbane
    5,532 reviews
    #1 of 159 hotels in Brisbane
     
    Transcontinental Hotel
    17 reviews
    #125 of 159 hotels in Brisbane
     
    Royal On The Park
    1,187 reviews
    #27 of 159 hotels in Brisbane
     
    Adina Apartment Hotel Brisbane Anzac Square
    1,808 reviews
    #26 of 159 hotels in Brisbane
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$89 - US$202 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Brisbane
    • #19 Romantic Hotel in Brisbane
    • #23 Business Hotel in Brisbane
    • #34 Luxury Hotel in Brisbane
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Ctrip TA, Expedia, Agoda, Cheap Tickets, Travelocity, TripOnline SA, Cancelon, Hotwire, Evoline ltd and HotelQuickly so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Holiday Inn Brisbane Hotel Brisbane ,
    • Brisbane Holiday Inn
    Add Photo Photos
    Traveller (206)
    Room & Suite (241)
    Dining (45)
    Hotel & Grounds (174)
    Bathroom (13)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Royal On The Park
    1,187 reviews
    1.11 km away
     
    Transcontinental Hotel
    17 reviews
    .11 km away
     
    Meriton Suites Herschel Street, Brisbane
    5,532 reviews
    .15 km away
     
    Adina Apartment Hotel Brisbane Anzac Square
    1,808 reviews
    .55 km away
     
    Nearby Restaurants
    Public
    291 reviews
    .25 km away
    Nest on Roma Street
    121 reviews
    .07 km away
    Guilty Rogue Public House
    242 reviews
    .09 km away
    Noodle & Donburi
    79 reviews
    .17 km away
    Nearby Attractions
    Roma Street Parkland
    2,277 reviews
    .46 km away
    City Hall
    914 reviews
    .41 km away
    Museum of Brisbane
    879 reviews
    .40 km away
    Albert Street Uniting Church
    123 reviews
    .38 km away
    Ask a question
    Questions & Answers
    jehanne L
    30 June 2017|
    AnswerShow all 9 answers
    Response from stuart c | Reviewed this property |
    Yes, there are in room facilities to do this.
    2
    Votes
    annierocky
    20 May 2017|
    AnswerShow all 7 answers
    Response from ToTravelIsBrilliant | Reviewed this property |
    Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
    0
    Votes
    jehanne L
    17 May 2017|
    AnswerShow all 8 answers
    Response from Linda S | Reviewed this property |
    As the people previously said: it's either a short one-station hop on the train or a 15 min walk. You can choose to walk through the Queen St Mall and and over the Victoria bridge and you'll see QPAC on the other side of the... More
    1
    Vote
    Room Tips
    "Ask for a room on the city side away from station side it will be quieter. book breakfast when you check in..."
    Read review
    "Can't elaborate as we were upgraded to city view rooms both times, very happy."
    Read review
    "Don't expect anything other than a comfy bed!"
    Read review
    "Be prepared to to everything yourself."
    Read review
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