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30/7/2017 31/7/2017
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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    Hotel website
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    30/7/2017 31/7/2017
    US$108
    US$101
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    US$108
    US$108
    Traveller (191)
    Room & Suite (240)
    Dining (43)
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    Overview
    • Excellent39%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “traders hotel” (55 reviews)
    “train station” (95 reviews)
    “holiday inn” (23 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Hotel Jen Brisbane By Shangri-La
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,052)
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    There are newer reviews for Hotel Jen Brisbane By Shangri-La
    See the most recent reviews

    61 - 65 of 1,025 reviews

    Reviewed 30 April 2017

    Right at Roma Street Railway Station. Can catch the train and go anywhere in Brisbane. Very easy to get to South Bank. A bit noisy with train station so close but nothing too bad. Fast food outlets right next door. Only problem is they close...More

    Review collected in partnership with shangri-la.com
    Thank Helen65_12
    Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 May 2017

    Dear Helen65_12, Thank you for taking the time to review your stay at Hotel Jen. We are really pleased to read that we lived up to your expectations and that our location was convenient which suited your needs. Looking forward to seeing you again soon....More

    Reviewed 25 April 2017

    Recently acquired a one night deluxe package for Jen hotel, and have been very impressed. The price was excellent and included breakfast, and free car parking (available elsewhere for $50 plus). The reception area was neat and tidy, and the staff attentative. The room was...More

    Thank jolei2016
    Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 May 2017

    Dear jolei2016, Thank you for the great review! Our hotel is nicely situated on Roma Street at the Brisbane Transient Centre and only a short walk to Queen Street providing great convenience to places of interest and public transport for many guests. Throughout the year...More

    Reviewed 25 April 2017

    This was our second visit to hotel jen.Service at reception not so good this time.I was not happy to have whole accommodation appear twice on my credit card account plus fee, they informed me it is only a holding fee and will be returned after...More

    Thank lyn s
    Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 May 2017

    Dear Lyn S, Thank you very much for taking the time to provide valuable feedback! We clearly appreciate it and I am sorry that your experience was not fully in line with your expectations. We are committed to providing the best service and product to...More

    Reviewed 24 April 2017

    Perfect location, friendly staff, lovely clean and spacious room. We were on floor 15 fantastic views especially at night. Roof top gym was a hit with daughters. Would definitely recommend booking breakfast, buffet style with lots of choice. Lovely decor too. Wish we could have...More

    Thank Andrew H
    Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 2 May 2017

    Dear Andrew, What a fantastic review so thank you for taking the time to share your comments. I really appreciate your recognition of the staff and the service they provided along with your recommendation of our Hotel to others. We hope to welcome you back...More

    Reviewed 22 April 2017

    The best hotel restaurant dinner I have ever had. Very authentic and The staff were happy to engage in conversation and were exceptionally helpful when they were needed. I would recommend this hotel to anyone.More

    Review collected in partnership with shangri-la.com
    Thank Travllrrrrr
    Response from Jen H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 23 April 2017

    Dear Travllrrrrr, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$85 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Brisbane
    • #19 Romantic Hotel in Brisbane
    • #23 Business Hotel in Brisbane
    • #34 Luxury Hotel in Brisbane
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Booking.com, Hotels.com, Orbitz, Cheap Tickets, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Brisbane Region >
    • Brisbane
    • Also Known As
    • Holiday Inn Brisbane Hotel Brisbane ,
    • Brisbane Holiday Inn
    Add Photo Photos
    Traveller (191)
    Room & Suite (240)
    Dining (43)
    Hotel & Grounds (162)
    Bathroom (13)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
    Public
    288 reviews
    .25 km away
    Nest on Roma Street
    119 reviews
    .07 km away
    Guilty Rogue Public House
    239 reviews
    .09 km away
    Noodle & Donburi
    76 reviews
    .17 km away
    Nearby Attractions
    Roma Street Parkland
    2,245 reviews
    .46 km away
    Gallery of Modern Art
    1,741 reviews
    .54 km away
    City Hall
    901 reviews
    .41 km away
    Museum of Brisbane
    863 reviews
    .40 km away
    Ask a question
    Questions & Answers
    jehanne L
    30 June 2017|
    Answer Show all 9 answers
    Response from stuart c | Reviewed this property |
    Yes, there are in room facilities to do this.
    2
    Votes
    annierocky
    20 May 2017|
    Answer Show all 7 answers
    Response from ToTravelIsBrilliant | Reviewed this property |
    Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
    0
    Votes
    jehanne L
    17 May 2017|
    Answer Show all 8 answers
    Response from Linda S | Reviewed this property |
    As the people previously said: it's either a short one-station hop on the train or a 15 min walk. You can choose to walk through the Queen St Mall and and over the Victoria bridge and you'll see QPAC on the other side of the... More
    1
    Vote
    Room Tips
    "Avoid the higher front rooms (pub opposite can sometimes be noisy)"
    Read review
    "High rooms preferable city view"
    Read review
    "Ask for a room away from the trains. We had a river view and it was lovely."
    Read review
    "Our room was light and airy, not much of a view but plenty of room"
    Read review
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