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Jephson Hotel

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#74 of 162 Hotels in Brisbane
Certificate of Excellence
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1 room 2 adults 0 children
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Jephson Hotel
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184 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Napier, New Zealand
Reviewed 31 March 2016

Fantastic and we won't hesitate to recommend you. Comfy, excellent location,clean, the lady on the front desk was so very helpful and accommodating. The hotel was very near the Twowong village which is a large shopping centre.mPerfect! Thank you! :)

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Helpful?
Thank Jellyfish894
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello It's our absolute pleasure and we look forward to seeing you again soon. Thank you for taking the time to give us great feedback. Kind regards Georgina

Melbourne, Australia
Reviewed 3 March 2016

Good location for meeting around Toowong Village. Rooms were OK but the pillows need refreshing. Didn't go to the bar downstairs and didn't eat there. Went to Coffee Club right across the road. Asked advice at reception and then spent 15 minutes walking around trying to find what was not there. Asked again and said she wasn't from the area....

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Helpful?
1Thank josephn859
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thanks so much for your feedback. We will investigate the pillows and I am also in the process of ordering some new soft ones. Please ask for them next time you stay. We hope to see you again and we will definitely make sure that we give great directions when you stay. Kind regards Georgina

Perth, Western Australia, Australia
Reviewed 20 January 2016 via mobile

Great staff, value for money, nice and clean with good sized rooms, very convenient for my business trip. Good amenities nearby. If you're a smoker a lovely balcony or just enjoy the fresh air, although busy traffic never heard a thing as double glazing helped keep out the noise.

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Helpful?
Thank Sandy S
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you very much for your great feedback. We look forward to seeing you again soon. Kind regards Georgina Terepai

Melbourne, Australia
Reviewed 13 January 2016

We were greeted by friendly and helpful staff, the building seems quite new so first impression was it was fresh, clean and modern. Our room was modern and clean with expected amenity of a hotel style room, small fridge, kettle and glasses and cups, coffee, tea, milk and mini bar, iron and ironing board. Generous wardrobe, pleasant bathroom with good...

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Helpful?
Thank Leo W
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Leo Thanks so much for writing the review. We enjoy having lovely guests stay with us, and we take great pride is giving excellent customer service. The car parks, ample shopping and lots of restaurants are definitely a bonus. We will also investigate the beds too, as this is unusual. We look forward to seeing you again soon. Kind...

Portsmouth, United Kingdom
Reviewed 12 January 2016

Booked here for 1 night 2 bed suite. Staff at reception very helpful for travel advice into the city centre. Train station 5 mins walk away and 10 mins to city centre. Very clean hotel parking easy breakfast at 6-30 onwards is useful

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Helpful?
Thank leanneb68
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your feedback. We hope you have time to catch the ferry next visit. We look forward to seeing you again soon. Kind regards Georgina Terepai

Republic of Singapore
Reviewed 3 January 2016

This was my 2nd stay here after one and a half year ago. We loved the hotel stay as it is very near to Toowong Village Mall and the train station. The location is very convenient for us to travel to University of Queensland even without a car. The hotel is clean and has car park for us if we...

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Helpful?
1Thank chattel8
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you for your lovely feedback. It's wonderful when our staff are acknowledged for outstanding service. I have congratulated Olinda on her service and when Mike get's back from holidays I will certainly let him know. We look forward to seeing you next time. Kind regards Georgina Terepai

Australia
Reviewed 20 December 2015

I have stayed at the Jephson Hotel since 2011. I have mixed reviews. Sometimes you the whole experience is great, others not so. The rooms are very comfortable and modern. Customer service is a little on and off again.

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Helpful?
Thank healthjackie
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello Jackie Thanks very much for your feedback. I would love to have a chat as we pride ourselves on excellent customer service and we strive you receive this on every stay. We are always looking at how we can improve. We hope you have a great New Year and we look forward to seeing you soon. Kind regards Georgina...

Reviewed 15 December 2015 via mobile

Reasonably priced hotel in the centre of Toowong, which is located close to shops and cafes. Rooms are large and well appointed and were clean with neutral decor. Wifi is fast and reliable and staff are friendly. A good place to stay. We didn't eat in the restaurant, but fellow travellers reported a positive dining experience.

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Helpful?
Thank EmptyseaNZ
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello We are glad you enjoyed the local surroundings and our friendly staff. Next time you must try our restaurant as we always say it's the best kept secret in Brisbane. We hope to see you again soon. Kind regards Georgina Terepai

Sydney, Australia
Reviewed 15 December 2015 via mobile

Our family of 5 booked a three room suite on the 4th floor. The rooms were basic and clean. You cannot completely block out the light from outside so the rooms were bright from 5 am onwards. The outside coloured lights that flashed all night were a little annoying too. Breakfast looked good but the kitchen was overwhelmed by the...

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Helpful?
Thank Malcolm B
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello Malcolm Thank you for the feedback. Yes Brisbane is under major construction and Toowong is hot on the radar for investors for all the right reasons. You can easily walk to the train ferry and buses and you are only minutes to the city centre. Plus their are great restaurants and shopping in Toowong. Hopefully next time you will...

Chinchilla, Australia
Reviewed 2 December 2015

The location is excellent if you are doing business around Brisbane. Parking costs in the city are extreme to say the least. This property is located within easy walking distance of many restaurants and shops. Public transport is at the front door.

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Helpful?
Thank Kinevil
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you very much for spreading the word about our free parking. In Brisbane this is a huge plus. Transportation in abundant here and next time try the City Cat, as it's only a 10 minute walk and you can travel the city on the water instead of the roads. A bonus too, is you can stop at the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A stylish boutique hotel situated in Brisbane’s inner west, the Jephson Hotel brings to Toowong a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, Jephson Hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. Complemented by modest and attentive service, Jephson Hotel also features facilities to make your stay as comfortable as possible, including a rooftop terrace, function and conference rooms, and free in-house movies. If looking to wine and dine, Jephson Hotel also caters to your needs with J's Restaurant and Bar. Secure car parking is offered to Hotel and Restaurant guests complimentary. The Jephson Hotel offers many transport option. Train, Bus, Taxi and Citycat are all within meters of the hotel, opening up quick and easy access to the CBD, South Bank, Suncorp Stadium, University of Queensland and the Wesley Hospitalre With all this, why stay anywhere else? ... more   less 

Additional Information about Jephson Hotel

Address: 63 Jephson St | Toowong, Brisbane, Queensland 4066, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €96 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jephson Hotel 4.5*
Number of rooms: 50
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Hotel Style:
#66 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Jephson Hotel staff and other travellers.
1 question
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Hong Kong, China
over a year ago

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Questions? Get answers from Jephson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room on the 2nd floor, which turned out to be better than the ones on the 1st floor”
 of 5 bubbles PriyaN208, 25 Feb 2017 | Read review
“Great view from the higher floors”
 of 5 bubbles LunaEclipse73, 29 Jan 2017 | Read review
“If you check in in business hours I could recommend.Top floor (4th) offers pleasant views.”
 of 5 bubbles MikeHarman, 5 Jan 2017 | Read review
“Away from the road but the roads are on both sides.”
 of 5 bubbles 178kris, 17 Dec 2016 | Read review
“I prefer the units with balconies facing the street...”
 of 5 bubbles Ando-of-Aus, 20 Nov 2016 | Read review
5 of 5