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Oaks Casino Towers

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#51 of 161 Hotels in Brisbane
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1 room 2 adults 0 children
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Oaks Casino Towers
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623 Reviews from our TripAdvisor Community

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Showing 612: English reviews
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Toowoomba, Australia
Reviewed yesterday NEW

We stayed in a 2 bedroom apartment up on the 21st floor. The view was nice from the Balcony, but no view from inside the apartment. There was a crane on the roof of the building right next door (just meters away). Too noisy to sit out on balcony or have door opened. We were out all day anyway so...

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Helpful?
Thank Bisky01
Peachester
Reviewed 2 days ago NEW

This is the third time I have stayed at Oaks Casino Towers in the last few months and the consistently wonderful service, spotlessly clean rooms, generous balconies, friendly staff, beautiful pool, great little gym, hot spa with strong jets, amazing views (from the executive rooms on high floors - really worth the extra small cost) and the perfect location for...

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Helpful?
Thank susanmL7072JK
Brisbane, Australia
Reviewed 3 days ago NEW

We booked on Wotif and the description included the phrase 'room with a view'. We had stayed with other Oaks apartments and were keen to try somewhere new and with a view, so booked and paid accordingly. When we arrived, the room we were allocated had a view of large brick walls and scaffolding; definitely not the 'view' we thought...

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Helpful?
Thank comedy_errors
Reviewed 1 week ago via mobile

This accommodstion cost $750 for two nights a family of 4 for nights. So not cheep! Our room was dark and dingy facing directly onto another building where office workers could look straight in if you had curtains open. Even opening the curtains didn't bring in natural light because the windows are too close to the next building. There were...

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Helpful?
Thank Andrew M
OaksCasino, Guest Relations Manager at Oaks Casino Towers, responded to this review

Thank you for taking the time to provide your feedback on your stay at Oaks Casino Towers. It is certainly disappointing to learn that your stay was not an enjoyable one. Our records indicate that you booked a standard two bedroom apartment. Due to high occupancy periods during your stay, we were unable to provide a river view apartment. We...

Australia
Reviewed 1 week ago via mobile

We stayed here and really enjoyed our stay. Great location. Cleans rooms. Comfy beds. Perfect :) The pool is great and overlooks the city which is really cool. The staff were attentive and polite. Right across the road from the casino.

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Helpful?
Thank travelmebaby
OaksCasino, Guest Relations Manager at Oaks Casino Towers, responded to this review

Thank you very much for taking the time to post such a positive review on Trip Advisor. We are very appreciative of your positive comments commending our wonderful city-centre location and spacious self-contained apartments. It is also a delight to hear of your experience with our dedicated front-of-house staff, and these comments will certainly be passed on. We definitely hope...

Australia
Reviewed 1 week ago via mobile

The room definitely wasn't cold enough for the 36/39 degree weather we had in Brisbane this weekend. We still slept without blankets on. The queen bed looked tiny compared to the room and it was so uncomfortable I left feeling more tired than rested. The pool was lovely to cool off in and the location was handy to the cbd....

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Helpful?
Thank Ginnic88
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting your feedback following your recent stay on the weekend. I am sorry to hear that you did not fully enjoy your stay and apologise for the same. However, this was mostly attributable to the heat wave which Brisbane is experiencing. Our maintenance officer has inspected the air-conditioner and it is definitely working as it should. Our...

Reviewed 2 weeks ago

Amazing views from 29th Floor again....OAKS staff always seem, to be able to accommodate our request for a room as high as possible with stunning views over the Brisbane River. Very central & close to good resturants & shopping. One very bad night with apartment above us hosting a noisey party & dragging their furniture around their apartment all night-...

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Helpful?
Thank Mark A
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for providing your feedback. Your comments reflect that you were impressed with the river views from your spacious, comfortable and fully self-contained apartment. Our staff are customer focussed and reception is open 24 hours to assist our guests. I feel that your fantastic comments about our location, spacious apartment with amazing views and customer friendly staff do not...

Worthing, United Kingdom
Reviewed 2 weeks ago

We stayed as a couple in an apartment on the 23rd floor.. The one bed apartment had everything we needed- it was clean and comfortable with kitchen with all we needed. Having a washing machine and tumble dryer was a real advantage. The efficient air conditioning was a real advantage as Brisbane was extremely hot! We stayed for a week,...

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Helpful?
Thank jane l
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for providing such a fantastic feedback following your recent stay with us. I am extremely pleased to hear that you had an enjoyable stay here. Your comments reflect that we have exceeded your expectations in terms of our product, location, cleanliness and customer service. It is indeed a hugh endorsement which we all are thankful for. I look...

Reviewed 3 weeks ago

Lucky enough to have this place for work.. here over 3 weeks with weekends off.. Ok first room was a bit of a dud.. Bleach stains on floor and no dishwasher instructions - should be easy to do but yeah.. not really.. small detail.. Bed comfy and view was ok for a city view (not river view). aircon worked well...

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Helpful?
Thank Kat C
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you so much for taking the time to post a detailed review on this forum. It is such a delight to read your review. We all are very appreciative of your comments about the level of customer service provided by the team. We strive to ensure that our guests have a memorable experience during their stay. I look forward...

Inverell, New South Wales, Australia
Reviewed 3 weeks ago

Our unit was on the 19th floor and was very spacious and comfortable,the balcony was nice with lovely water views, the location is perfect for shopping food and entertainment as we could walk to all of these.Check in was easy and the staff were very friendly and made us feel welcome on arrival. We had a lovely stay and would...

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Helpful?
Thank Marilyn P
OaksCasino, General Manager at Oaks Casino Towers, responded to this review

Thank you for posting a perfect review on Trip Advisor. It is always pleasing to hear that our guests have enjoyed their stay in our comfortable, spacious and clean apartment with expansive river views. Your comments about our friendly and welcoming team is greatly appreciated. I look forward to your continued patronage of Oaks Casino Towers.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Casino Towers is ideally positioned to take advantage of the vibrant lifestyle Brisbane has to offer. From retail therapy in the bustling Queen Street Mall to the relaxation, art and culture of the nearby South Bank Precinct. Oaks Casino Towers is a 4.5 star apartment hotel located opposite Brisbane’s Treasury Casino, boasting impressive views over the city or river. The one and two bedroom apartments are luxuriously appointed with European-style appliances and quality finishes, ducted air-conditioning and spacious balconies. ... more   less 

Additional Information about Oaks Casino Towers

Address: 151 George St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: €100 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Casino Towers 4.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Oaks Casino Towers Hotel Brisbane
Oaks Hotel Brisbane
Hotel Style:
#33 Family Hotel in Brisbane
#37 Business Hotel in Brisbane
#47 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Casino Towers staff and other travellers.
8 questions
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Questions? Get answers from Oaks Casino Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room above any crane work that may be close, if you are staying in that room most of the day time.”
 of 5 bubbles Bisky01, 21 Feb 2017 | Read review
“Executive rooms are all on southern side with amazing views.Takeaway breakfast from cafe two doors away and enjoy your balcony.”
 of 5 bubbles susanmL7072JK, 20 Feb 2017 | Read review
“Anything above the 16th floor would be fine, or on the southern side”
  • 'View' from the balcony and living areas
  • 'View' from the bedroom
 of 5 bubbles comedy_errors, 19 Feb 2017 | Read review
“Pay the bit more for an executive suite with river views.”
 of 5 bubbles T1355UKmarka, 7 Feb 2017 | Read review
“Views over the river are fantastic though slightly noisier with traffic noise if windows are opened”
 of 5 bubbles janel616, 2 Feb 2017 | Read review
5 of 5